Sent wrong glasses, website does not specify what glasses you want. I downloaded my prescription online like I’ve done before. They automatically send you glasses for distance, I spoke to a customer s... See more
Company replied
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I email Mike Demasi owner emails after 2 weeks just checking in. Mike says quote he lost track of order he does not have frame maybe another week the 1-1/2 to make lens Been 3 weeks email Mike tellin... See more
Company replied
Well-made pair of glasses and overall excellent experience! It's clear that these glasses were made with a high level of care and competency. Thank you VS Eyewear! I've had several disappointing... See more
Company replied
Third pair of Visionaries clip-ons I have purchased. Excellent products. Came in nice plastic cases. I would like to see a larger selection of non-polarized lenses. Some screens in devices I use are w... See more
Company replied
Company details
Information provided by various external sources
VS Eyewear prides itself in providing high-quality products to its customers as well as providing excellent customer service. VS Eyewear is an international leader in eyeglass sales and we offer a huge selection of brands at prices that can't be beat. As an authorized dealer of major industrial, designer and brand name eyewear, we guarantee that our optical products are high-quality, authentic, and are backed by a full manufacturer's warranty.
Contact info
26 Broadway, 18013, Bangor, United States
- 877-872-5780
- mdemasi@vseyewear.com
- vseyewear.com
2.5
Poor
370 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The replacement frames arrived safely…
The replacement frames arrived safely packaged. My lens were easily replaced in the new frames. Thank you for your prompt response.
February 20, 2020
Unprompted review
Reply from VS Eyewear
Perfect - glad the frames fit properly
I ordered matte black got gloss black…
I ordered matte black got gloss black shipping label generated on February 6th received on February 18th seems out of sort other than that the lenses are great
February 20, 2020
Unprompted review
I would have given 5 stars
I would have given 5 stars, but for one problem. The yellow clip on glasses I ordered, ended up being a very dark shade of yellow. I had previously ordered the yellow lens and received a bright yellow Lense, which is what I really wanted.. I am able to use the Lense I received, but would have much Prefered the bright yellow clip on.
February 17, 2020
Unprompted review
Reply from VS Eyewear
Thanks for the order! If you want to exchange them for the bright yellow you can. What was ordered was the polarized dark yellow ones and they are certainly darker. I will email you return instructions with the part number that you want.
Paid for 2 day usps shipping...they…
Paid for 2 day usps shipping...they shipped ups with a usps handoff on feb 6.... feb 15 still no glasses....
February 16, 2020
Unprompted review
Reply from VS Eyewear
Thanks for the order and sorry for the delay with the USPS shipment. These were drop shipped by my supplier and they shipped UPS Surepost rather than USPS. I apologize for the inconvenience!
Nice product and easy ordering
Nice product and easy ordering. Could use better images of each lens color on product page. Will shop at VSEyewear again!
February 14, 2020
Unprompted review
Replaced frames that broke
Replaced frames that broke. So happy to find the exact same frames for less than half what the original frames cost. Perfect.
February 14, 2020
Unprompted review
Reply from VS Eyewear
Thanks Diane! Glad the frames were a fit for your lenses.
I have found my flip-ups magnifying…
I have found my flip-ups magnifying glasses the most convenient way to turn magnification on and off for office work!
February 13, 2020
Unprompted review
Reply from VS Eyewear
Thanks for the order Robert! Glad the magnifiers are working out for your application.
Good service
Good service.
Clip on sunglasses are just as I ordered
February 13, 2020
Unprompted review
Reply from VS Eyewear
Thanks again for the order, glad the glasses worked out for your application.
Measure carefully, excellent result will follow
If the customer has the proper measurements, these will fit perfectly. The pair I received, after careful measurement and review of the website inventory, fit perfectly. I don’t feel I “settled” for “good enough.” To the contrary, my clip ons look so good, they appear made for my glasses, and look great.
February 13, 2020
Unprompted review
Reply from VS Eyewear
Wonderful news! Glad the clips worked out so well for you.
Very good product
Very good product. Answered questions about product via email quickly. Highly recommend this company.
February 13, 2020
Unprompted review
Reply from VS Eyewear
Thanks again for the order Calvin - glad everything worked out well.
Great service
Great service, really easy to deal with thanks VS Eyewear
February 13, 2020
Unprompted review
Reply from VS Eyewear
Thanks Arthur, glad you enjoyed the shopping experience.
Reply from VS Eyewear
Glad everything fit well for you Crag, thanks again for the order!
quality,style,affordable....not much…
quality,style,affordable....not much else to say.will buy again
February 13, 2020
Unprompted review
Reply from VS Eyewear
Thanks for the kind words - glad the glasses worked out well for you!
Reply from VS Eyewear
Great - glad they fit well and worked out for your application.
best glasses around!!
husband is raving about these glasses!! he is more happy than the ones he got from optical place!! Fast turn around to get and the glasses were perfect!! won't be sorry if you order these guys are the best!!!
February 13, 2020
Unprompted review
Reply from VS Eyewear
Thanks so much for the kind words! So happy the glasses are working out so well for Henry.
Very easy to navigate the website and…
Very easy to navigate the website and make appropriate choices. Third pair for me so the overall experience must be pretty good!
February 13, 2020
Unprompted review
Reply from VS Eyewear
Thanks Daniel - glad the charts worked out well for the clip on glasses and thanks again for the continued support!
Best place I ever got glasses from
February 13, 2020
Unprompted review
Reply from VS Eyewear
Thanks so much Walter - you are so easy to work with and a pleasure to do business with.
Perfect fit
Perfect fit. Printed the sizing diagram... matched my frame to the diagram, when the clip ons came in they fit my frame perfectly!!
Awesome!!
February 13, 2020
Unprompted review
Reply from VS Eyewear
Beautiful Deb - great to hear the clip ons worked out for you, thanks again for the order!
Love the frames
Love the frames. Fits great just as I ordered. Good quality. Thank you.
February 13, 2020
Unprompted review
Reply from VS Eyewear
Thanks so much for the order, glad the eyeglass frames fit properly.
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