I like the app, and the overall concept of the program, but it has underdelivered for the cost. High turn over of couches and the success team. Lack of consistence from one couch to another. I have... See more
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Review summary
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What people talk about most
Based on these reviews
What they promised and what I got was a bit different. The coach does respond but the customization of my meal plan is pretty limited. I've done other programs that had more encouraging coaches. I'd... See more
Company replied
Update - after leaving this review Vshred have reached out and agreed to a refund I purchased this via Facebook on March 18th. The payment went through immediately but I have received NOTHING,... See more
Company replied
Company details
Written by the company
With over 4 million satisfied customers, V Shred is one of the leading brands in online fitness, nutrition, and personal training. Our goal is to transform lives and educate our raving fans in the process! The V Shred Team is committed to helping each and every one of our customers achieve their goals.
Contact info
4530 S Decatur Blvd #103, 89103, Las Vegas, United States
- support@vshred.com
- vshred.com
2.7
Poor
13K reviews
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Too many upsells and emails.
Too many upsells and emails.
Please stick to the offer that is responded to and introduce other products and services over time.
August 1, 2025
Reply from V Shred
Hi there! Thank you for your feedback 😊 We appreciate you sharing your thoughts about upsells and email frequency. We're always looking for ways to improve, and your suggestions will definitely help us enhance your experience.
Payment issues and refund needed
Trying to contact someone to get a refund is a challenge. I was dumb and talked into the 6 month program, I then did the loan and can not use my credit card to make a payment and don’t have the means to use my main bank account do to personal reasons. It feels impossible to get ahold of the right person to get my refund started. The meal plans are not for me at all. Some of the exercises I am unable to do since I don’t have the required equipment for it which I did mention to the coach but nothing changed.
August 28, 2025
Unprompted review
Reply from V Shred
Hi Crystal,
We’re truly sorry to hear about your difficulties with the program and the challenges you’ve faced in reaching us regarding your refund request. We understand how frustrating this has been, especially with the payment concerns and the mismatch between the program and your needs.
Our team will be reaching out to you directly to review your account and ensure that your concerns are addressed promptly. We want to make this process as smooth as possible for you and find a resolution that works.
Thank you for bringing this to our attention—we appreciate your patience as we work to make things right.
I love your system
I love your system, most of the products and have seen great results. Thank you!
July 31, 2025
Reply from V Shred
Thank you for making us a part of your Fitness Journey! We appreciate your support and your awesome Feedback on our programs! We are glad to hear you have seen great results! Shoot us a DM or Email at support@vshred.com if you need any help along the way. We are here to help 24/7!
The Plan works, the weight disappears
The exercise plan and meal plan work! I’ve tried other options and this truly works. Follow the plan, don’t deviate and let go of the weight. Your coach is there for you to encourage and guide you. The weight loss isn’t instantaneous, so be patient with yourself.
July 31, 2025
Reply from V Shred
Thank you for making us a part of your Fitness Journey! We appreciate your support and your awesome Feedback on our programs and our coaches!! Shoot us a DM or Email at support@vshred.com if you need any help along the way. We are here to help 24/7!
Such an amazing company
Such an amazing company. They stand by there word . If for any reason, the program didn’t work for you or the pills just weren’t what you expected. 100% they refund your money.
August 27, 2025
Unprompted review
Reply from V Shred
Hi Susan! We can’t thank you enough for this amazing review! ⭐ Knowing that you feel confident in our company and supported on your journey means everything to us. We’re so glad to have you as part of our community and truly appreciate you taking the time to share your experience. 🙏✨
Best Customer Service I’ve seen in a…
Best Customer Service I’ve seen in a long, long time. They were responsive and went out of their way to solve my issue. Kudos to all!
August 26, 2025
Unprompted review
Reply from V Shred
Hello G! Thank you so much for your fantastic review! We're thrilled to hear that our team can help you! Your kind words motivate us to keep delivering great service! If you ever need anything else, don’t hesitate to reach out!
STAY VERY FAR AWAY
I don't know where to begin... I needed to change my email and that was an act of congress, I didn't get refunded what I was told would get refunded, my physical disability was mentioned and recorded on video several times and yet no account for this was taken into consideration, I felt left in the dark with nothing more than follow this meal plan and workout schedule when no proper meeting to discuss my particular needs was ever done thoroughly, my first meeting with a coach automatically just shut off on me because apparently they limit the time and there was no way in heck that a 20 minute conversation was suffiecient to establish, adjust, or alter my meal plan or my workout schedule, and even during the meeting with the coach he told me I had to pay more money to have a customized program to take into account what I clearly stated in the very beginning. This system may be great for perfectly healthy people but not anyone else and definitely not for me. STAY VERY FAR AWAY. Oh yeah, and now I have to get a lawyer involved to get my money back because after several times stating this program failed me miserably to multiple people and all they could do was keep telling me after all the BS then they would find a way to make this program work for me. This company is a mess and waste of time and money.
July 21, 2025
Reply from V Shred
Hi Benjamen,
We’re very sorry to hear about your experience and that our program did not meet your expectations. We understand your concerns about the challenges you faced with communication, coaching support, and the program setup, and we regret that you felt your individual needs were not fully addressed.
Our goal is to provide personalized guidance, and it’s clear from your feedback that we fell short in your case. We also understand your frustration regarding the refund process and any confusion around program requirements.
Please continue to reach out to our Resolution Team directly, they will be best able to help you come to a resolution for the program you purchased. Thank you for sharing your feedback, as it helps us improve how we support our clients moving forward.
If I could give 0 stars I would
If I could give 0 stars I would. First off their videos that trap you with no way to skip should be the first red flag. 2nd their 90 day money back guarantee, is laughable, good luck if you ever want a refund for a product that does not work. 3rd, their “custom diet plan is laughable. You get 7 days of recipes to repeat over and over. You never get your metabolic score and the app will forever push the quiz. You fill out a paper with food you like and don’t like and your “coach” will 100% never ever look at it. If you want to be set up for disappointment, this is the program for you!
August 19, 2025
Unprompted review
Reply from V Shred
We’re pleased to let you know that your request has been escalated to the appropriate department. A member of their team will be reaching out to you within 24–48 hours.
Reply from V Shred
Thank you for making us a part of your Fitness Journey! We appreciate your support and your awesome Feedback on our Support Skills! Shoot us a DM or Email at support@vshred.com if you need any help along the way. We are here to help 24/7!
It was not what I expected from day one…
It was not what I expected from day one I sent a message asking for a refund. Didn't get anything $60 down the toilet. The video acted like you would get specific things on how to lose weight with the menu. Meanwhile the menu was not anything fantastic it never changed it was the same old stuff.
Update: they finally gave me a refund. Ty
April 26, 2025
Unprompted review
Reply from V Shred
We’re sorry to hear that your experience did not meet your expectations. We’ve processed a refund for you and also unsubscribed you from our marketing emails so you will not receive any further messages. We appreciate your feedback and will use it to continue improving our program.
Don’t bother,
I purchased the 1mth trial and I did get all the add-ones advertised but the diet plan was useless. They aren’t able to cater for the UK market, certain foods like tilapia aren’t available. The plan is illogical, 1 recipe said to use 1/8 of an egg! If your going out of away from home a strict diet plan isn’t ideal. It doesn’t give you flexibility to stay on plan. I initially thought I’d lost weight but hadn’t at all the scales were wrong.
Update from below: I contacted support and they've asked me to purchase another plan. The plan they couldn't do the first two times. 🙄🤔 Later in the day my whole purchase has been refunded. Thank you.
May 6, 2025
Unprompted review
Reply from V Shred
Louise, thank you for sharing your experience. I’m sorry to hear the plan didn’t meet your expectations and that some foods weren’t easily available in the UK. We want to make sure you’re taken care of and can explore the best options for your situation.
Please reach out to our support team at support@vshred.com with your order details so they can review your account and help with next steps. They’ll be able to walk you through solutions and discuss available alternatives.
Excellent Customer Service!!!
Juan M provided me with an immediate text response and solved my ordering issue with ease and my full satisfaction. Thank you sir!!!!
August 15, 2025
Unprompted review
Reply from V Shred
Hello Jon! Thank you so much for your kind words! We're thrilled to hear that Juan M was able to help you quickly and efficiently. Your satisfaction means the world to us! If you ever need assistance again, don’t hesitate to reach out. Please chat with us on our website, https://sculptnation.com/. You can also send us a direct message via our main social media pages or email us at support@sculptnation.com.
Signed up for VIP yesterday for 6…
Signed up for VIP yesterday for 6 months, after having a second to think about it, literally, last night I sent an email response stating I had reconsidered. I received a response from the salesman indicating he was sorry to hear that but email success email at vshred so I did, no response at all. Now it is Friday after noon and Monday will be 72 hours. I am very fearful that I'm being ignored on purpose. Be very careful.
August 14, 2025
Unprompted review
Reply from V Shred
Hello Sandra! We're sorry to hear about your experience and understand your concerns. Your satisfaction is our top priority, and we want to make this right. Please chat with us on our website, https://sculptnation.com/. You can also send us a direct message via our main social media pages or email us at support@sculptnation.com. Thank you for your patience! 😊
The ease of ordering and the quick…
The ease of ordering and the quick response to fill the order
July 18, 2025
Reply from V Shred
Thank you so much for your kind words! We're thrilled to hear that you found ordering easy and enjoyed our quick response. We always strive to provide the best service for our customers! 😊
If I could give a negative number
If I could give a negative number, I would. This company is a scam. I clicked out of the upsell videos which clearly stated that “your purchase is not complete without watching” and I was charged multiple times. This company is a scam.
August 14, 2025
Unprompted review
Reply from V Shred
Hi Jaimie,
We’re truly sorry to hear about your experience and understand how frustrating this must have been. The add-ons are always 100% optional and should have had a checkbox option to unselect them. This is certainly never the experience we want any of our customers to have, and we do everything we can to make sure the checkout process is transparent. Again, we apologize for your experience. We appreciate you reaching out to our Customer Service team earlier, and we're glad we were able to resolve the issue and issue your refund promptly.
Your feedback is important to us, and we’re actively working to improve the clarity of our checkout process to prevent situations like this in the future.
If you have any further questions or concerns, please don’t hesitate to reach out — we’re here to help.
– The V Shred Team
My coach never gives up on me
My coach never gives up on me. Gives me encouragement and ideas on eating and modifying exercise.
July 7, 2025
Reply from V Shred
Thank you so much for your wonderful review, Katie! We're thrilled to hear about your positive experience with your coach. Their support and encouragement are truly what we're all about! Keep up the great work!
If you ever have any questions or need any help, feel free to let us know. You can contact us at support@vshred.com or you can use our Live Chat system to speak with a live chat agent. You'll go to https://vshred.com/ and click the black "LIVE CHAT" button in the left corner of the page. Then you'll click on the "Chat with us" button to start a new chat session. Chat is available daily 24 hours a day, 7 days a week. We're here to help!
Vshred staff knew exactly what the…
Vshred staff knew exactly what the solution to my problem was and took no time at all setting me back up.
August 12, 2025
Unprompted review
Reply from V Shred
Hello Alicia! Thank you so much for your kind words! We're thrilled to hear that our team was able to help you quickly. If you ever need anything else, don’t hesitate to reach out! Chat with us on our website, vshred.com/help. You can also send us a direct message via our main social media pages or email us at support@vshred.com.
Absolutely a money grab
Absolutely a money grab. I paid money in order to have a short questionnaire sent to me and ends asking for more money to get program when lead to believe initial payment was for the program. If there was any value in their product would not be splitting the cost, and in such a shady way.
August 7, 2025
Unprompted review
Reply from V Shred
Hi there! We're really sorry to hear that you had a frustrating experience with our program. Your feedback is important to us, and we strive to be transparent about our pricing and offerings. We’d love the chance to make things right. Please reach out to our customer support team so we can address your concerns and help you get the most out of our service! 😊
When I first joined I was very…
When I first joined I was very skeptical….but I called and got a person, who was extremely helpful. I started the plan and dropped 16 lbs in 3 months. Now I get that’s not a ton but the plan works if you follow and I plan on being a lifelong member.
August 1, 2025
Unprompted review
Reply from V Shred
Thank you for sharing your experience with us! 🎉 We're so glad to hear that our support made a difference for you and that you're seeing results. Your commitment to the plan is truly inspiring! We’re excited to have you as a lifelong member on this journey together. Keep up the great work!
What a hassle
I've never received so many emails. I actually didn't even do the program yet. I'm waiting until my subscription is over so I can get off the mailing list and do it in peace. And everything is so fake car salesman energy.
Also it's extremely difficult to cancel subscriptions. I hate companies like this.
July 7, 2025
Reply from V Shred
Hi there! We’re really sorry to hear about your experience with our emails and subscription process. We aim to provide valuable content without overwhelming our customers. Please reach out to our customer support team, and they’ll be happy to help you with any subscription issues. Your feedback is important to us, and we appreciate you bringing this to our attention! 😊
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