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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent products, often highlighting their quality and the wide selection available. Many people appreciate the very reasonable and affordable prices, frequently mentioning the great discounts offered. The ordering process is generally smooth, with numerous consumers noting fast and quick delivery services. However, some customers experienced issues with delivery, reporting that their parcels were not received or took longer than expected. A few people also mentioned difficulties in communication when trying to resolve these delivery problems.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Product

Reviewers highlight positive aspects of the product. Customers are very satisfied with the liquid, noting... See more

Price

People report positive experiences with price. Customers consistently praise the reasonable and affordable... See more

Order

Consumers find the ordering process to be positive. Many customers received their orders very quickly,... See more

Based on these reviews

Rated 4 out of 5 stars

Great products for a reasonable price. A bit slow delivery, but thats not their responsibility, takes 12-15workingdays instesd of 6-8 as stated on website.

Rated 5 out of 5 stars

I legit thought this was a scam so I wasn’t risking anything crazy, 4 vape pods for 20€ with delivery, it came after a week from France to Poland, I’m shocked. Definitely recommend

Company replied

Rated 5 out of 5 stars

Fast shipping and an amazing selection of offers! Every experience I’ve had with this company has been great. I genuinely love everything about it

Rated 5 out of 5 stars

I really like this website, I’ve bin using it for over a year, fast delivery and great communication


Company details

  1. Vaporizer Store

Written by the company

Our journey began with the vision of offering a smarter, healthier alternative for modern lifestyles. From this idea, we created one of the most trusted online shops for electronic cigarettes and vape accessories in the EU. Today, our store provides one of the largest selections of e-cigarettes, vape kits, refill pods, e-liquids, and premium accessories available online. We partner with leading international vape brands to ensure every product meets strict EU quality and safety standards, giving customers confidence in every purchase. We combine competitive prices with fast, reliable EU-wide delivery, making it easy to shop with confidence. Our website is designed for a seamless shopping experience, featuring clearly organized products, detailed descriptions, and high-quality photos. With responsive customer support and quick assistance, we make sure every order is simple, transparent, and hassle-free. With a focus on quality, affordability, and customer satisfaction, we have become a go-to destination for vapers in Europe. Our mission is to deliver not only products, but also a smooth and enjoyable shopping experience that makes switching to a better alternative easier than ever.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

47 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 2 out of 5 stars

My order was shipped pretty fast and I…

My order was shipped pretty fast and I am happy for that. Order came with a box, but there was not all my order. I ordered botles salt for 40$ (I ordered 8 botles), but eventually in box came only 7 out of 8 bottles.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

The top

A large choice and a speedy delivery if you order on Thursday morning.
The best site for smokers!

April 4, 2026
Rated 5 out of 5 stars

Amazing! Top G!

Amazing!
Chlorywood Salt 20mg 10ml Iceberg O'J Lab - kicks ass!
Menthol 20mg 10ml Crystalize Driphack - perfect!
MYSTERY BOX - this was real surprise, you guys, rock!
Fast delivery, top quality!
Keep doing good job!

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

I legit thought this was a scam so I…

I legit thought this was a scam so I wasn’t risking anything crazy, 4 vape pods for 20€ with delivery, it came after a week from France to Poland, I’m shocked. Definitely recommend

March 10, 2026
Unprompted review
Vshub24 logo

Reply from Vshub24

Thank you for your review, Zuzanna!

We understand that ordering from a new store can sometimes feel risky, so we’re really glad we could prove your first impression wrong. It’s great to hear that your order arrived safely and that you’re happy with the price and delivery time.

We truly appreciate your recommendation and hope to see you again soon at vshub24.com. Enjoy your pods! ⭐

Rated 1 out of 5 stars

SCAMERS

They don’t respond even after multiple attempts to contact them following the order. Everyone should beware of these scammers!!!

February 17, 2026
Unprompted review
Vshub24 logo

Reply from Vshub24

We’re really sorry to hear about your experience and for any frustration caused. This definitely isn’t the level of service we aim to provide. Sometimes messages can unfortunately get lost or delayed, but we always want to make things right.

Please reach out to our support team again at info@vshub24.com with your order number so we can look into this immediately and resolve the issue for you.

As a gesture of goodwill, we’d also like to offer you a 15% discount on your next order, please contact with us and we will provide you with it.

Thank you for bringing this to our attention — we truly appreciate the opportunity to fix this for you. 🙏

Rated 1 out of 5 stars

Order NOT received

I ordered goods on 15.01. Order number 249335. Now it is closed, but I still didn't received anything.

February 2, 2026
Vshub24 logo

Reply from Vshub24

Hello Svetlana,

Thank you for bringing this to our attention, and we’re very sorry to hear about the issue with your order.

We take situations like this very seriously and would like to investigate it immediately. Sometimes deliveries may be delayed or held by the courier, so we want to check the shipment status for you.

Please contact our support team at info@vshub24.com with your order number 249335, and we will review the case and make sure this is resolved for you as quickly as possible.

We appreciate your patience and the opportunity to fix this.

Rated 2 out of 5 stars

Tavar zader The goods were detained and…

Tavar zader The goods were detained and I didn't get them! They probably rejected them poorly!

February 2, 2026
Vshub24 logo

Reply from Vshub24

Hello Edgars,

Thank you for your feedback. We’re sorry to hear about the issue with your order.

In some cases, shipments can unfortunately be held or rejected by local customs, which is outside of our control once the package leaves our warehouse. However, we would still like to review your case and see what happened with your order.

Please contact our support team at info@vshub24.com with your order number 249299, and we will check the shipment details and assist you further.

We appreciate you bringing this to our attention and will do our best to help resolve the situation.

Rated 1 out of 5 stars

Never recieved my parcel

Never recieved my parcel, contacted the gls who had to deliver it it didint go anywhere just said contact the seller i did that and they responded that it was delivered, i asked where it was picked up and who without me can pick it up i didint get any response, just went back and forth with gls and didint get anywhere

February 2, 2026
Vshub24 logo

Reply from Vshub24

Hello Lukas,

We’re very sorry to hear about your experience and the confusion regarding the delivery.

According to the courier information, the parcel was marked as delivered, but we understand how frustrating it is when the details are unclear. We would really like to investigate this properly with GLS and help resolve the situation.

Please contact our support team at info@vshub24.com with your order number 249192, and we will review the delivery details and open a case with the courier if necessary.

Thank you for bringing this to our attention — we’ll do our best to help sort this out.

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