It’s a wonderful product but the fact that it needs refrigeration can be a problem. Thankfully, we have good neighbours who put the package straight into our refrigerator. I did think I’d asked for t... See more
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About VSL# UK
Written by the company
The VSL# range currently comprises of: VSL#3, one of the world's most concentrated and well-researched multi-strain probiotics, and VSL# Fibre. A synbiotic combination of live bacteria and fibre, designed to help restore a healthy bowel and facilitate intestinal transit, providing relief from constipation.
Contact info
Building 1410, Arlington Business Park, Theale, Reading, RG74SA, Theale, United Kingdom
- customerservice.uk@nordicpharma.com
- vsl3.co.uk
Replied to 4% of negative reviews
Typically replies within 1 month
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Everyone suffers with digestive…
Everyone suffers with digestive problems sometimes when eating different food on holidays abroad or even in certain restaurants here. A daily capsule of VSL3 stops any problems and is so easy to take. If the problem is more severe one could take 2 capsules or a sachet dissolved in water. I now have no worries when I travel abroad as Immodium etc is not the answer but VSL3. The service provided by the company is fantastic too.
not received
It’s a wonderful product
It’s a wonderful product but the fact that it needs refrigeration can be a problem. Thankfully, we have good neighbours who put the package straight into our refrigerator.
I did think I’d asked for the product to be sent to the address we were staying and not our home address. That could’ve been my fault.
Game changer for my epileptic dog.
I had been giving VSL#3 to my epileptic dog after a recommendation from his neurologist.
He is on many drugs but still had multiple seizures every week and terrible stools.
After a gut test confirmed he couldn’t process protein and constant bought of diarrhoea I changed his diet to fish based and increased his VSL#3.
Retesting his gut shows a great improvement in diversity etc. 5 weeks later his stools are normal and this is the longest period without a seizure.
It would be good to know delivery day…
It would be good to know delivery day and time.

Reply from VSL# UK
Quick delivery and with a few days I…
Quick delivery and within a few days I can feel the benefits again! For anyone else thinking of trying this product, it was recommended by my gastroenterologists! 😃
A marvellous product keeps all well.
After years of pain this is a life changer
After years of pain, bloating and a plethora of other body reactions in response to foods and drinks; as well as private gastrointestinal tests, investigations and scans, I can honestly say that after taking this product for 3 weeks, my pain threshold has changed from a daily 95% level, to a 50% level. An ultimate life changer for me, and anticipating things continue to improve, in both my physical and my mental health.
Amazing Company
My parcel was lost and I had the new parcel within 48 hours. Brilliant service and company. The prebiotic are amazing. Try them, you won't regret it.
Next day delivery and cleared up my IBD…
Next day delivery and cleared up my IBD in no time.
I wil never buy again,I paid for it to…
I wil never buy again,I paid for it to arrive cold,
And it wasn’t like that.
Helps my bloated tummy
This product definitely helps with my bloated tummy issues. Just wish it wasn’t as expensive as not sure I can maintain the cost long term
VSL#3 great quality
The product is top notch and the price is right - especially for those who have colitis disease or for those who no longer have a large intestine.
I love the packaging/shipping care.
Brilliant product recommendation by…
Brilliant product recommendation by gastroenterologist
In the afternoon of the second day of…
In the afternoon of the second day of taking this I endured the most crippling stomach pains for five hours
I ended up crawling into a ball shape on my bedroom floor as I couldn’t lie down or stand as I was in so much pain
I have not touched the rest since

Reply from VSL# UK
The stuff just works and arrives every…
The stuff just works and arrives every month
Quick and easy
Best and most effective probiotics I've tried
These probiotics work so well for me. Game changers. Pity they are so expensive now thanks to the NHS.
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