Bought side steps for my defender 3 years ago. After 2 years the start losing there paint, coroding. They are Chinese crap overpriced.
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See what reviewers are saying
Very poor company. Poor quality products rubbish aftersales. Bought ladder, gear carrier as well as other items. Both have faults vulkan unable, unwilling to resolve. Promise to send replacement par... See more
Had an amazing experience with the team at Vulkan. Friendly, professional, attentive. Had two visits here, one for the unlocking bundle and another for a screen upgrade. Kept updated on progress while... See more
We ordered a roof spoiler and bonnet inserts for our new Defender p400X. Ordering was simple and delivery was ok. Unfortunately there appeared to be an anomaly with the Defender roof and despite ha... See more
Company details
Written by the company
Home of exclusive high quality aftermarket accessories for the new Land Rover L663 Defender.
Contact info
13 Kelvin Place, IP24 3RR, Thetford, United Kingdom
- 01842 267110
- sales@vulkanautomotive.com
- vulkanautomotive.com
2.8
Average
217 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great service, great products
Very prompt response, great communication, easy to deal with, fair prices, great products. I wish they had a distribution centre in North America. Cost of shipping from UK is not negligible.
April 4, 2022
First rate efficient service
First rate efficient service. Arrived next day, excellent finish.
Great product (spare wheel cover) well made fits perfectly.
Very happy.
March 22, 2022
Excellent product well packed and…
Excellent product well packed and delivered promptly, easy to fit and great finnish.
March 21, 2022
A step in the right direction
I ordered a set of side steps for the 110 in black with the 'Defender' logo, in anticipation of taking delivery of a shiny new P400e this month - It seems LR didn't get the memo (or I didn't get there's) and have delayed delivery 😒
Leaving the review as I just wanted to say thanks - in terms of quality the side steps look very good - not fitted of course but can't see there being any drama. Can't fault either the comms or delivery service.
March 21, 2022
Excellent spare tire cover
Excellent spare tire cover, perfect colour match, fast shipping to Canada A+
March 17, 2022
Excellent communication and service…
Excellent communication and service from these guys. I'm in Australia and it has been easier and faster to order from Vulkan than deal with local suppliers. Not to mention the better range of options available here.
March 16, 2022
Excellent customer service and…
Excellent customer service and incredibly fast shipping
March 13, 2022
Excellent online ordering system
Excellent online ordering system. I was able to get my products directly from the website and shipped to me in the U.S.
I got my items in 3 days and the shipping cost was a fair price.
March 11, 2022
One of the best companies I have used…
One of the best companies I have used for years. Will be ordering more items soon. Very helpful know there stuff
March 10, 2022
Very good service and nice people
March 10, 2022
Not everything that i ordered came…
Not everything that i ordered came true!!! But payed !!!
March 8, 2022
Reply from VULKAN Automotive
Hello,
We can see from the tracking on your order that it shows as being delivered yesterday:
07 Mar 2022 12:40 Dpd (belgium) Nv Your parcel has been delivered
You have not contacted us to let us know anything was missing or damaged, so can you please get in touch via live chat, phone, or email. We can't do much to help if the first we hear of any issues is a 1 star review on trustpilot :)
Goods turned up very promptly and well…
Goods turned up very promptly and well packaged. Can’t complain about quality or service.
March 8, 2022
Fast service
Fast service, very responsive pre-sales and very supportive.
The Video on the YouTube for installation of the light pod is great; however, on non UK car version the routing of the cable inside the engine compartment is different than that of the video. This is because the wiring is for right hand side where layout is different than left hand side car. It is however, fairly easy to figure out how to route the wiring.
Great experience and amazing staff
March 1, 2022
Unprompted review
Great quality products and nothing is…
Great quality products and nothing is to much trouble. I had 110 side steps and standard mud flaps fitted at the Thetford warehouse by experts. 1st class job and I’ve been so pleased. (With coffee and biscuits while i waited).
February 28, 2022
Great Service and Quick Delivery
Great Service and Quick Delivery via DHL. Wheel Cover Colour match is Perfect Pangea Green. Really good quality. Will definitely use again for future purchases.
February 22, 2022
Unprompted review
Vulkan supplying parts LR should have made!
I don’t know why LR didn’t make the cup holder insert.
Or the insert for the cubby box.
Thanks for these small but handy additional accessories.
February 21, 2022
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