Bought side steps for my defender 3 years ago. After 2 years the start losing there paint, coroding. They are Chinese crap overpriced.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very poor company. Poor quality products rubbish aftersales. Bought ladder, gear carrier as well as other items. Both have faults vulkan unable, unwilling to resolve. Promise to send replacement par... See more
Had an amazing experience with the team at Vulkan. Friendly, professional, attentive. Had two visits here, one for the unlocking bundle and another for a screen upgrade. Kept updated on progress while... See more
We ordered a roof spoiler and bonnet inserts for our new Defender p400X. Ordering was simple and delivery was ok. Unfortunately there appeared to be an anomaly with the Defender roof and despite ha... See more
Company details
Written by the company
Home of exclusive high quality aftermarket accessories for the new Land Rover L663 Defender.
Contact info
13 Kelvin Place, IP24 3RR, Thetford, United Kingdom
- 01842 267110
- sales@vulkanautomotive.com
- vulkanautomotive.com
2.8
Average
217 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Vulcan yes Good !!!
February 21, 2022
great customer service
great customer service, products of perfect quality and fast delivery.
Good address for defender parts!
February 21, 2022
Quality product with a fast efficient…
Quality product with a fast efficient delivery.
February 19, 2022
I stil didn't recieve my order.
February 17, 2022
Reply from VULKAN Automotive
Hello David,
Your order was placed at 9.20pm (UK time) on the 9th February. We dispatched your package on the 10th, and it arrived in Belgium on the 11th.
Customs clearance started on the 14th (goods are often delayed a little before they start clearing). It appears you paid the customs fees on the 16th, and the package was logged as delivered today (the 17th) at 12.01pm local time.
You were emailed the tracking information as soon as the shipment was booked, and had access to all of these updates as and when they happened.
We are unfortunately unable to control the time taken to clear customs in your country, or the time taken for the customer to pay the fees - if you are looking for next day delivery, I would recommend purchasing from a retailer within Belgium.
If we can help with anything else in the future, please don't hesitate to contact us directly.
I ordered a Defender wheel cover and it…
I ordered a Defender wheel cover and it 3 days it was at my door!! Excellent service.. I was also able to speak with them via fb at will..
February 14, 2022
really good company to deal with
had a problem with the light pod ,asked criag to fix it ,never heard fron them again
February 13, 2022
Quality stylish products
Quality stylish products, fast delivery. Any hickup in Int. shipping, these guys will get you sorted swiftly!
February 9, 2022
A1 service thank you
February 8, 2022
Awesome Service!
Awesome Service!
I had a very seamless and great experience ordering from Vulkan! Super fast response and super fast shipping! I'll definitely visit the website again for my purchasing needs.
February 4, 2022
Excellent service and quick delivery
Excellent service and quick delivery
Great accurate Communicates
Good quality product
February 3, 2022
All products arrived with 18 hours of…
All products arrived with 18 hours of ordering and the quality is second to none.
January 25, 2022
Great products at a good price.
Great products at a good price.
Service could not be faulted
January 19, 2022
Very quick and reliable..
Very quick and reliable... top OEM quality... shipping is very expensive
January 17, 2022
Great products and very good and fast…
Great products and very good and fast shipping.
January 12, 2022
Very good service.
January 10, 2022
Nice in quality
January 8, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.