Brilliant products and very sturdy. I have purchased these previously for the downstairs bathroom and I get lots of compliments from everyone. These are superior compared to high end brands! Go for it... See more
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Ordered the radiator on Wednesday and was told it would arrive the following week and that was what I expected. It arrived on Friday teatime which I was highly delighted as was the plumber. Brilliant... See more
Company replied
Beautiful radiators ordered via B&Q, delivery was quick, although they were left standing on their edge leaning on the front door. Even though the boxes clearly said to lay flat! They were well packag... See more
Company replied
Great customer service Typically I'm not one to leave a review. I've recently upgraded our bathroom suite and ordered the finishing touches of the bathroom suite from Vurtu. Unfortunately when my plu... See more
Company details
Written by the company
VURTU is a contemporary company, committed to providing quality and stylish products for your bathrooms, kitchens and living spaces. Everything you need to create your perfect home. The VURTU Values: The Quality of Products: Not only are they efficient, innovative and high performing with longevity in mind but their luxury design is timeless and will never go out of fashion. The Quality of Service: A complete solution from the factory to the moment your products are delivered to your door. Every step is fully trackable. Keeping it Green: In a global industry, VURTU prides itself on consciously searching for green initiatives to offset their carbon footprint and contribute to protecting the planet. Constantly striving to improve the company by maintaining the VURTU Values - join VURTU in their journey from showers to kitchen sinks to Bluetooth controlled radiators, proudly climbing the industry ladder as an independent business.
Contact info
United Kingdom
- 07552104662
- info@vurtu.uk
- vurtu.uk
4.8
Excellent
54 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great service
Good service and the product is really great ,strong and stylish very pleased with everything
August 14, 2024
Unprompted review
Reply from VURTU
Hi Alan, Many thanks for your review, it is greatly appreciated. Andy, VURTU Customer Support Manager
Excellent customer support & product
Andy, VURTU Customer Support Manager, was fantastic. The layout of our new bathroom changed & so we needed a narrower designer rad & Andy sorted, no problem. Really grateful to Andy & the product is fab!
June 10, 2024
Reply from VURTU
Hi Rebecca, you're most welcome! We're only too pleased to have resolved it. Kind regards, Andy
Well packaged and delivered on…
Well packaged and delivered on time excellent services
June 25, 2024
Unprompted review
Reply from VURTU
Hi Nick,
Many thanks for you comments. We really appreciate this type of feedback.
Kind regards,
Andy
Customer Support Manager
Delivery date …
After initial query with delivery confirmed without prior request, delivery made at our request date.
June 20, 2024
Unprompted review
Reply from VURTU
Dear Karen, thank you for the review. Almost of all our customers expect appreciate our fast delivery service. 1-2 working days from placement of order. We endeavour to send a text with the tracking schedule when the product is collected from the courier. If we were made aware of your preference to delay the delivery, we could have arranged this. However, we are pleased that this has now been resolved.
Beautiful radiators ordered via B&Q
Beautiful radiators ordered via B&Q, delivery was quick, although they were left standing on their edge leaning on the front door. Even though the boxes clearly said to lay flat! They were well packaged, I shall look forward to seeing them installed. . They're installed let's see what happens when the heating goes back on, hopefully the 5000+ BTU rating proves to be correct.
May 2, 2024
Unprompted review
Reply from VURTU
Hi Clare, Apologies for the delay in replying! Many thanks for your review. We immediately notified the courier after your comments. Hopefully the installation all went well.
Kind regards,
Andy,
VURTU Customer Support Manager.
Quality product at a very reasonable…
Quality product at a very reasonable price.
April 5, 2024
Unprompted review
Reply from VURTU
Hi Robert, Many thanks for the rating.
Excellent customer service
Tha delivery was complted before the date given, excellent communication.
Driver was very friendly and professional. I would recommend this company.
April 4, 2024
Unprompted review
Reply from VURTU
Hi Rosangela, thank for the review, greatly appreciated.
Absolutely LOVE the taps!!
Absolutely LOVE my new kitchen tap!! It’s so quiet compared to my last one solid and sturdy too!!
March 27, 2024
Unprompted review
Reply from VURTU
Hi Kelly, We are glad you LOVE the kitchen tap. Thank you for the review.
This company is superb
This company is superb. The choices are extensive, the delivery is very fast and the packaging of my taps was impressive without being wasteful. I got instant answers to my emails which were tremendously helpful. Recommended all round!
March 21, 2024
Reply from VURTU
Dear Mrs Stephens, It was a pleasure helping you through the process. Thank you again for the review. Very much appreciated.
Good quality products and service
Really good quality taps , just had a minor issue with one of my taps and spoke to advisor over whatsapp who was extremely helpful and pointed me in the right direction . Sorted problem straight away and saved alot of hassle.
March 20, 2024
Unprompted review
Reply from VURTU
Hi Terry, Thank you for the review. Again it's great to help / sort any minor issue. We do not like hassle :-). Thanks again!
Reply from VURTU
Hi Tim, Thank you for the review. Really appreciated.
Incredible customer care service.
We bought four bathroom taps but, when installed, one wasn't working properly. My email to customer services was answered immediately. Thereon in the service was exemplary. A new tap arrived when promised and the costs of my returning the faulty item were reimbursed within 24 hours. The team is absolutely brilliant and surpassed my expectations. I have never been treated so well when trying to resolve a problem. Just brilliant.
February 16, 2024
Unprompted review
Reply from VURTU
Hi Laura, thank you for the review, we love to hear back from customers - even if there's an issue. Just glad we found out the 4th tap had pipe debris blocking the filter. Now as good as new. Thank you again!
Reply from VURTU
Hi Paul,
Many thanks for taking the time to post the review.
Great Customer Service
Firstly I made a mistake with my ordering two items with a mismatched finish. A couple of hours later I realised my mistake and sent off an email asking to amend the order. Received a quick reply to say it would be sorted.
The order was received very quickly with the packing slip showing the correct amended details. Unfortunately there had been a warehouse picking error which meant that I was missing a waste unit but was in possession of an extra tap. Another email and again the problem sorted - missing item received & extra item returned with no drama in one courier visit.
Good customer service is only apparent when things go wrong.
Quality items too.
January 18, 2024
Reply from VURTU
Hi Michael, thank you for the review, it is greatly appreciated. We certainly had some fun on this order. Just glad we got it all sorted.
If you need anything in the future, please don’t hesitate to contact us.
Kind regards,
Andy
Ordered radiator through BnQ from this…
Ordered radiator through BnQ from this company and was having a nightmare with the delivery company, after 3 chats to delivery company i sent an email to VURTU and was rang back by the managing director Andy who had apologised and had it sorted and delivered the next morning. Brilliant customer service would use this company again.
January 25, 2024
Unprompted review
Reply from VURTU
Hi Joanne, many thanks for your feedback. We are all subject to frustrations from couriers at times. I’m just pleased we got it sorted and you were very patient too! Kind regards, Andy
Good quality and fast delivery.
January 25, 2024
Unprompted review
Reply from VURTU
Thank you so much for review, really appreciated.
Towel Radiator …
Bought a set of towel radiator valves for our bathroom. Excellent quality and the delivery was super fast. Will definitely buy these again when we do our ensuite.
January 25, 2024
Unprompted review
Reply from VURTU
Hi Sheilla, thank you for your kind words. We would love supply more products for your en-suite in the future. Kind regards, Andy
Great value and service
December 4, 2023
Unprompted review
Reply from VURTU
Dear Richard, many thanks for your review. We hope the VURTU 1 Rad delivers all the heat you need!
Kind regards,
The VURTU Team
Brilliant service
Brilliant service, & delivery, was kept up dated at all times, fantastic high quality products too. Thank you
October 3, 2023
Unprompted review
Reply from VURTU
Dear Alex, Many thanks for your review. Really appreciated.
We're always here to help.
Kind regards,
The VURTU Team
Super fast delivery and quality product.
September 21, 2023
Unprompted review
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