W1TTY Reviews 423

Horrible Customer Service, No Response!

My experience with W1tty has been absolutely terrible. I requested a refund from Amazon, which was mistakenly sent to my closed W1tty account. Instead of returning the funds to Amazon, they credited a closed account—completely unacceptable!

I contacted customer support to resolve this, but they never even bothered to respond. No explanation, no assistance, nothing. Their complete lack of professionalism and transparency is shocking.

Worst banking experience ever!

I have money in my account, w1tty hasn’t responded to me in almost a week, I’m unable to make transfers and I need to do this before they close completely I’m in utter tears cause that’s my last bit of money w1tty is not allowing me to transfer

They stole my money . I had 350 euros in my account and now when I try and log in they say (W1TTY is not available in your country.

My school fees of €4.750 was sent to my account. Sent the money to my polish account so I can pay my fees in zloty, the money never arrived. It’s been over 4 months, no reply to any emails, tried calling but the number doesn’t go through.

Mail über Kontoschliessung ohne Antwort auf Anfrage.

Reminder: Termination of Your W1TTY Account

Dear Customer,

This is a reminder about the termination of your W1TTY account, as previously communicated on April 23, 2024. In accordance with the Article 15(7) of the Republic of Lithuania Law on Payments and Clause 14.4 of WITTY GLOBAL UAB General Terms and Conditions, your account will cease to be active after June 22, 2024, due to the company's decision to cease operations.

You still have until June 22, 2024, to withdraw your funds from the W1TTY App. Please avoid topping up your account to facilitate a smooth redemption process. Any remaining balance after this date can be refunded upon request.

As communicated earlier, kindly note that after July 22, 2024, a 0.5% monthly administration fee will be applied until the balance reaches zero or is withdrawn.

We appreciate your support and loyalty and are here to assist with any questions or concerns.

Sincerely,

W1TTY Support Team

Generell wäre die Mail auf deutsch besser.
Ich habe den Support angeschrieben und nach den Gründen gefragt, aber wie bei den meisten hier keine Antwort erhalten seit 2 Wochen - bis heute.
Ich wollte wissen ob W1TTY schließt oder ob es nur mein Konto betrifft. Keine Antwort!

Last 23 April I receive a notification about the end of the W1TTY services. Now I want to move my money to different account and I did some transfers. The money have been deduced buy didn't arrive to the other account.

I'm really afraid about losing my money and nobody says nothing :(

Edit: I finally received my money. There was a big delay in SEPA transfers, but everything okay.

Made transfer of nearly 2000 euros to this bank 28th of May, which still do not show up in the account holder's account. Sending bank sent proof the money arrived 2nd of April. Please solve this ASAP

previously not too bad, however they had my FPS payment deposit 2 days still haven't released to my account, essential money.

I'm disgusted @ the customer service now live chat support has been removed from the app.

I cannot express the depth of my disappointment with W1tty Bank. My experience with this institution has been nothing short of a nightmare. Over four months ago, W1tty placed a block on my account, causing immense inconvenience and distress. Despite my persistent efforts to resolve the issue, my funds remained held captive by their inefficient and callous procedures.

Just when I thought the ordeal couldn't get any worse, two weeks ago, I received a notification that my hard-earned balance had been mysteriously transferred out by W1tty Bank. This unexpected development left me reeling, as I had not authorized any such transfer.

Desperate for answers and resolution, I embarked on a relentless campaign of emails, pleading for assistance and demanding accountability. However, my pleas fell on deaf ears. W1tty Bank has callously ceased all communication, leaving me stranded and helpless. To add insult to injury, there is no available phone number to reach them, exacerbating the sense of abandonment and betrayal.

In total, W1tty Bank has callously stolen £3500 from me, plunging me into a dire financial crisis. I am now struggling to make ends meet, facing mounting bills and uncertainty about my financial future.

My harrowing experience with W1tty Bank serves as a cautionary tale to others. Beware of their deceptive practices and disregard for their customers' well-being. W1tty Bank will stop at nothing to steal your hard-earned money and leave you to fend for yourself. Avoid them at all costs, for the sake of your financial security and peace of mind.

I send transaction 15 march and to this time I didn’t received this transaction

About 2 months still don't get any responds to my mails!

Furthermore I stayed more than 4 hours in total at telefon line from them, never could reach someone! What I need is a short message for a transaction nothing more! Please w1tty I tried everything react to me

Worst App ever. It can´t even make a bloody transfer, no one answers the messages... simply the worst, total scam...

My pay day 29th February I check my account still I don't received any money how long it's takes get BACS payment to receive and still card service not fixed

Please can i have my money back it’s been like some weeks now since i was send £600 in three instalment an known of them was received I didn’t receive any money tried complaining no response sent them emails no response so im confused an now my clients say money left their account but on my side still haven’t receive till date please i need help .
Actually customer service use to be excellent don’t know what’s happening now

Why can i not take money from my bank account?I want to send a e-mail but get a mail that the adres is wrong .what is going on?

Thieves who stole their client's money and refuse even to pay their own employees' Salaries after firing them. Never trust this company or its BIG THEIVE CEO AMMAR KUTAIT.

MAY GOD PUNISH YOU FOR EVERY PENNY YOU STOLE AND REFUSE TO PAY YOUR EMPLOYEES BACK.

Having issues with being paid at the moment. Was meant to get my wages on Jan 31st but haven't received anything yet over a week later. Missing payments from friends and family too. Have tried to contact support but they are not replying. Just want to actually receive my monthly work pay.

Why do banks behave like gangsters??
Witty retained some money in my account (dating back a few good months now) for set reasons. They recently reached out confirming the amount but have refused to comment further even after I sent them a few emails this week. I just want my money back. It’s unfair the way they treat people.

Fraudsters!!! Contact the website/team in my title review for refund! I realize my $30,000 was frozen from my account but I successfully got a refund