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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Many customers appreciate the service for providing quick access to funds, especially during difficult financial times, highlighting its ease of use and fast application process. People frequently mention the smooth user experience and the efficiency of the app, with funds often reaching their accounts within minutes. However, some customers also noted significant issues with the company's response times and the relevance of their customer service replies, often receiving generic messages unrelated to their specific inquiries. A few other people also felt that the payment system could be problematic, with some reporting unexpected declines in applications despite good payment history, or difficulties with managing their accounts and linking banks.

What people talk about most

Payment

Consumers find payment to be ambiguous, with some praising the extremely fast cash and simple application... See more

Service

Customers consistently note ambiguous experiences with service. Many reviewers praise the fast, efficient,... See more

User experience

Reviewers mention positive feedback about user experience. Many customers describe the app as easy, reliable,... See more

Application

Clients share ambiguous opinions on the app. Many reviewers praise its ease of use, speed, and reliability,... See more

Response time

Customers consistently express frustration with the response time. Many report sending multiple requests and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All comes in handy to have this advance pay service towards your salary when you are hit with so many bills and medicals . I have been availing this service for quite some time now and never was disap... See more

Rated 5 out of 5 stars

The best in the business they make it easy to get an advance and even easier to get additional funds if available would recommend to anyone wanting quick cash


Company details

  1. Alternative Financial Service
  2. Financial Institution
  3. Money Order Service
  4. Non-Bank Financial Service
  5. Payment Service
  6. Payroll Service

Written by the company

We’re giving everyday Australians real-time access to their wages and trying to improve their financial well-being. The latest way we give back to our customers. Wagepays’ mission is to provide everyday Australians with real-time access to their wages to enhance their financial well-being. We are now taking this to a new level by being Australia’s first Wage Advance provider to offer a reward points program. Apply Today: https://m.wagepay.com.au/?source=googleone


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 56% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy

Very easy always when i need it the most. Thanks again wagepay

November 2, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your wonderful review! We’re so glad to hear that our service has consistently met your needs, especially in times of urgency. Your appreciation means a lot to us, and we’re here to help whenever you need assistance. If you have any further questions or require support in the future, please don’t hesitate to reach out!

Rated 5 out of 5 stars

Excellent service for when emergency strikes

Excellent service for when emergency strikes! Had to get in touch with customer support and very prompt response time and top quality care. Would highly recommend!

November 2, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your wonderful review! We’re so glad to hear that our service has consistently met your needs, especially in times of urgency. Your appreciation means a lot to us, and we’re here to help whenever you need assistance. If you have any further questions or require support in the future, please don’t hesitate to reach out!

Rated 5 out of 5 stars

Great online service

Great online service. Money in account same day

October 24, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your feedback! We’re delighted to hear that you found our service quick and easy. We strive to provide a seamless experience for all our customers, and your satisfaction is our top priority. If you have any further suggestions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

great service

great service, easy to use

November 1, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your feedback! We’re delighted to hear that you found our service quick and easy. We strive to provide a seamless experience for all our customers, and your satisfaction is our top priority. If you have any further suggestions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Very reliable and customer service are…

Very reliable and customer service are informative and fix problems promptly.

They provide step by step solutions.
Very simple and easy to follow.

October 17, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your wonderful review! We’re so glad to hear that our service has consistently met your needs, especially in times of urgency. Your appreciation means a lot to us, and we’re here to help whenever you need assistance. If you have any further questions or require support in the future, please don’t hesitate to reach out!

Rated 5 out of 5 stars

Always fast and reliable

Always fast and reliable! Thanks wagepay

October 31, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your feedback! We’re delighted to hear that you found our service quick and easy. We strive to provide a seamless experience for all our customers, and your satisfaction is our top priority. If you have any further suggestions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

It’s great always quick and easy when…

It’s great always quick and easy when you need fast cash

October 31, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your wonderful review! We’re so glad to hear that our service has consistently met your needs, especially in times of urgency. Your appreciation means a lot to us, and we’re here to help whenever you need assistance. If you have any further questions or require support in the future, please don’t hesitate to reach out!

Rated 5 out of 5 stars

Very fast and useful 👌

Very fast and useful 👌

October 31, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your feedback! We’re delighted to hear that you found our service quick and easy. We strive to provide a seamless experience for all our customers, and your satisfaction is our top priority. If you have any further suggestions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Reliable

Highly recommended

October 31, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your feedback! We’re delighted to hear that you found our service quick and easy. We strive to provide a seamless experience for all our customers, and your satisfaction is our top priority. If you have any further suggestions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Great sevice and very helpfull

October 31, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your feedback! We’re delighted to hear that you found our service quick and easy. We strive to provide a seamless experience for all our customers, and your satisfaction is our top priority. If you have any further suggestions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

A great service

A great service, easy to use and no fuss! Highly recommend 👍

October 30, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your fantastic feedback! We’re thrilled to hear that you found our sign-up process straightforward and that our system made it easy for you to access funds without the hassle of repeated uploads. We strive to simplify the experience for our customers, and it’s great to know that we’ve succeeded. If you have any further questions or need assistance, please don’t hesitate to reach out!

Rated 5 out of 5 stars

Easy to access and very helpfull

October 30, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your feedback! We’re delighted to hear that you found our service quick and easy. We strive to provide a seamless experience for all our customers, and your satisfaction is our top priority. If you have any further suggestions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Great and honest service provider

Great and honest service provider

October 30, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your feedback! We’re delighted to hear that you found our service quick and easy. We strive to provide a seamless experience for all our customers, and your satisfaction is our top priority. If you have any further suggestions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Very Helpful

Great being able to to get a loan at short notice, low fee helps would highly recommend.

October 30, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your fantastic feedback! We’re thrilled to hear that you found our sign-up process straightforward and that our system made it easy for you to access funds without the hassle of repeated uploads. We strive to simplify the experience for our customers, and it’s great to know that we’ve succeeded. If you have any further questions or need assistance, please don’t hesitate to reach out!

Rated 5 out of 5 stars

Easy

Easy, no hidden fees and trusting, great to have in your back pocket in times of need.

October 30, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your wonderful review! We’re so glad to hear that our service has consistently met your needs, especially in times of urgency. Your appreciation means a lot to us, and we’re here to help whenever you need assistance. If you have any further questions or require support in the future, please don’t hesitate to reach out!

Rated 3 out of 5 stars

Was good after trying for so long they…

Was good after trying for so long they finally approved me for a small amount but it is wat it is and that will repay on time see if they increase it or that so we shall see have trees a few times before but the kept rejected me and I have trees other places in the past and got approved straight away but we shall see how we go good luck to who applys thru them

October 29, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for sharing your experience with us! We’re pleased to hear that you were finally approved for an advance after multiple attempts. We understand that the approval process can sometimes be challenging, and we appreciate your patience. Your feedback is valuable, and we’re here to support you as you work towards repayment. If you have any questions or need assistance in the future, please feel free to reach out. We wish you the best of luck, and thank you for your good wishes to other applicants!

Rated 5 out of 5 stars

Amazing service and very easy to use

Amazing service and very easy to use

October 29, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your feedback! We’re delighted to hear that you found our service quick and easy. We strive to provide a seamless experience for all our customers, and your satisfaction is our top priority. If you have any further suggestions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Very reliable and customer service are…

Very reliable and customer service are informative and fix problems promptly.

They provide step by step solutions.
Very simple and easy to follow.

The most fair money provider i have ever used.

October 29, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your wonderful review! We’re so glad to hear that our service has consistently met your needs, especially in times of urgency. Your appreciation means a lot to us, and we’re here to help whenever you need assistance. If you have any further questions or require support in the future, please don’t hesitate to reach out!

Rated 4 out of 5 stars

Easy to use and fast advance

Great for the most part! The only issue is trying to get someone to respond to you when you contact them, it comes with a generic response of what it thinks you are asking and not an actual person's name and tailored response. Otherwise, easy to use and you get the advance quickly!

October 28, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your valuable feedback! We’re delighted to hear that you find our service easy to use and that you received your advance quickly. We genuinely appreciate your comments regarding our customer support; we strive to provide personalised assistance and understand how important it is for our customers to feel heard. Your input will help us enhance our communication approach. If you have any further questions or need immediate assistance, please don’t hesitate to reach out. We’re here to help!

Rated 5 out of 5 stars

Very easy hassle free

Very easy hassle free, helped me get through to next pay day when I really needed it

October 22, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your kind review! We’re so glad to hear that our service was easy and hassle-free for you, especially during a time of need. Helping our customers bridge the gap to their next payday is our priority, and we’re thrilled that we could assist you. If you need any further support or have questions in the future, please feel free to reach out!

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