Ordered the medium bed for a holiday expecting a 24hr delivery. Emailed to chase this and was told it’s 24hr after dispatch not from order. However I did get a reply from Max straight away with an apo... See more
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Bed looks great & love the idea but unfortunately the straps do not align with my cars isoflex points ( Which I understood to be standardized). The straps are far too short to attach to all fixings... See more
Absolutely fantastic quality , our dog jumped into it straight away. The only reason I gave 4 stars was delivery. It is a pre order which I knew however it did take 6 weeks to come. I must admit custo... See more
Although delivery was delayed, I was kept informed. I purchased mainly for holidays hoping my lab would prefer lying on this bed than the one we normally took. It worked. It was a bit fiddly to fix in... See more
Breach of guidelines
Fantastic brilliant company!
Not only are you buying from a small business but you are getting great value and a super stylish COMFORTABLE bed for your pup! My children have been trying to steal it as is is so comfortable, thank you to Jude and the team for creating such a good value, safe comfortable bed for the puppy!
Great dog bed!
It’s a great dog bed, well made and supplied by a passionate small business. My dog loves it!
You dont receive youre order waited 2…
You dont receive youre order waited 2 months then took another month to get a refund but many havent !
I have know received an email informing me they have had their instagram being hacked and could i like their page so most likely untrue and just trying to get the truthful bad reviews off their site
The travel bed is as advertised
The bed is as advertised. Good quality, not chintzy; vegan leather is thick, stitching is straight and tight, good color too (got the green). Was delivered 8 days after I ordered it (I was confused at first because my order said 'pre-order', but then the next day I got a 'your order is on it's way email'). There was a very slight smell, but it was gone after airing it out for a couple of hours. I recommend this product.
My dog loved the bed
My dog loved the bed; she used to travel standing up in the back seat, but now she lies down and sleeps very comfortably. I recommend it 100%; it is very comfortable and safe. You just need to be patient with the delivery—in my case, it took a week longer than expected—but it’s worth it.
Dog dock
Finally received my dog dock after ordering late April. It was a pre-order for end of May but delayed until middle of June. I did receive email updates about the delays but was also bombarded with emails about ordering another. I did wonder if it was a scam, but they did answer my queries and partially refunded me due to the longer wait/delays(I also checked companies house). Dog dock received and was surprised by lack of instructions or a simple leaflet in the package itself? However, the dog dock is as advertised and looks good!
Great communication
Unfortunately my partner mistakenly ordered this when I had already ordered a dog bed earlier so I had to send his order back. A lot of the negative points of this site refer to bad communication but the communication I received about sending the parcel back were absolutely top notch. So no complains except about my stoopid partner :-)
One star because I can’t give 0
One star because I can’t give 0. Terrible company to deal with. Ordered a dog car seat then was told they had made a mistake and didn’t have enough stock. I cancelled the order and said I’d take the offered refund which still hasn’t been processed. And now I’ve had an email saying that their insta account has been hacked so watch your data anyone who has used this company!
Why a 4 star not a 5 when my dog loves it?
The bed is fantastically well made and comfortable for my dog - he loves it and is much calmer when travelling in this.
So why isn't it a 5 star review?
Because of the lack of instructions on how to fit the bed in a car.
None included with the product so I have had to rely on the video on the website. Even played at half speed, it is impossible for me to get a full understanding.
Which rings do I use for the straps - upper, lower or do I need both? How many isofix clips should be used as I can only persuade 1 to clip in?
Sort this please.
Smart looking, safe and secure dog car seat
This is a great bed, feels very sturdy and is well made and the feel of the fabric is nice. It was easy to put together and install in the car, it looks really smart, and feels like a safe seat for our dog. It’s nicely padded and feels very secure - my only regret is that I wish I’d bought the larger size - because it’s so padded (which is a good thing!) the actual interior space is less than I envisaged, we have a small to medium size 10kg dog and he’s happy sitting up in it, but he can’t really lie down. The shipping took a while but there were regular updates, overall very happy and would purchase again and happily recommend.
Just received my dogs new car seat
Just received my dogs new car seat. Had pre-ordered so was very excited when it arrived.
Set up in the car using the iso-fix and wow what can we say it’s fantastic. As soon as we put our dog in it we felt sure he is secure and it doubles up as a dog bed if we need it. I would not hesitate recommending you purchasing one straight away, you won’t regret it.
Nice solid dog bed
Great customer service when I reached out. Got my dog bed, and although there were no instructions for putting the stuffing components in it, it was pretty straight forward. It's a solid, comfy bed for my dog. Shipping did take about three weeks in the USA, but when I placed the order it did say "pre-order" because they were still getting their USA warehouse set up.
There was a delay in the shipment
There was a delay in the shipment. I requested a refund upon return of the item. It was acknowledged and agreed. The company was not to blame for this prolonged delivery and immediately offered me a refund. I can only commend them for their customer service and support. I would definitely use this company again if I should need any product.
Great seat/bed
Great seat/bed my cocker spaniel absolutely loves the cosy bed in the car I struggle to get her out of it, a great quality product.
If the delivery time had been quicker I would have rated five stars.
The bed is as advertised very spacious…
The bed is as advertised very spacious and comfortable for our dog the material is durable and will withstand dog use. Would recommend it to anyone who is thinking of purchasing one
I really like the idea but it's bulky…
I really like the idea but it's bulky for my car. Dog didn't want to go in. Had to wait a long time for it to arrive. I liked the use of recycle paper for cushioning.
I ordered the XL dock
I ordered the XL dock, as i have a large bull bread mix.
Paid through a debit card.
Waited almost a month for delivery, and had to chase twice.
Finally arrived this week (24.06.26) one month after ordering and paying.
No instructions on how to fix the dock or even put it together.
I wouldn't mind if I had paid £50 but over £150 is expensive for what it actually is.
I wouldn't refer this company or buy from them again. My personal opinion is thst they've tried to grow too quickly, taken money for orders they can fulfill and it has left people dissatisfied.
Its a shame. Its a really good idea. Ive yet to see it it actually works.
😡 AWFUL COMPANY 😡
AWFUL COMPANY! AVOID!😡
Order placed, money taken. Bed arrived 8 WEEKS LATER after relentless chasing.
MISLEADING ADVERTISING - same promotion runs daily/no 24 hour delivery/not made clear it’s all pre orders
AWFUL COMMUNICATION - lack of/generic responses/no answers to questions/totally ignore the customer!
I honestly thought I’d been scammed!
Would NEVER recommend I’m afraid.
I saw this online and it looked very substantial
I saw this online and it looked very substantial. When I unboxed it and put it on the bed zipped up my dogs immediately jumped in it. I have 2 Italian greyhounds and I purchased the double size wanting them to ride together. Leave the pillows out for a day so they can expand. The bed takes up most of the backseat of my outback. I also want to use it with the backseat flat for longer trips, this is perfect for that with the hooks to underneath so it won't slide backward. So far have not used it that way.
The zippers are good quality, the material is tough. The pillows go in easy. The safety zippers are good quality. The bolsters are beefy enough for the size of the bed.
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