I love WagJag and have always had good experiences. My only complaint is I wish they could find a pick up location in Hamilton for meat and seafood orders. We live in Port Dover and the two location... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Used to purchase beef consistently for years. Used to be able to pick it up at several different UPS stores, then I was forced to go to the Penguin pickup, then that closed. It’s been several years... See more
Company replied
Purchased a total of 6 items in December 2024. The two disappointing items were the heated gloves (Rechargeable Heated Touchscreen Gloves). Came without batteries/charging unit - useless really. A... See more
Mensha is the best. She goes beyond anyone to understand and help. We have had two occasions to talk to her and she excelled in her duties. Excellent work Mensha. Keep the good work up
3.7
Average
82 reviews
Replied to 7% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
NEVER EVER BUY FROM WAGJAG!!!
Called them for a refund and they told me the money will go back to my credit card very soon. After one month still didn't get the money. Then I called them, they said your voucher is expired!!!Other than they promised me to return the money they said we offered you to extend my purchase, but i didn't get any notice or email. Called them again and again and they said they can't pay back my money, the only thing they can do is I use the money buy things at the original price!!!!
Their representatives just keep try to fool and lie to you!!! NEVER EVER BUY THINGS FROM THEM!!!!!! THE PRICE IS TRAP TO LOCK YOUR MONEY!!!!! DON'T TRUST THEM!!!!!!!!
December 10, 2014
Unprompted review
Not exactly as promised
I ordered 3 different types of meat frozen from Wagjag (first time wagjagger). 2 were exactlys as described in the offer, but the chicken was not. In the offer it stated "individually packed on foam separaters, 35-40 pieces in each box". When I received my order, the chicken was vacuum packed with 3 pieces in each. 9 packs, which adds up to 27 pieces. When I contacted Wagjag with my complaint (single people don't need 3 pieces at a time, I ordered this particular box because it said individually packed) i received an autoreply with a reference number, but have not heard anything since. So, buyer beware! Maybe you wont receive what is promised, and you definetly wont hear from Wagjag when you realize this. And by then...too late. So first and last time I use this site!
September 13, 2012
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.