Editing after refunds I received reply after review here Just suggesting customer service need to improve to get reply back on time when people feel there money in danger reply is late get upse... See more
Company replied
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Editing after refunds I received reply after review here Just suggesting customer service need to improve to get reply back on time when people feel there money in danger reply is late get upse... See more
Company replied
Complete scam, don't believe anything stated on their homepage! I ordered in August, asked several times for delivery updates and since I never got any sort of response asked for a refund, nothing... See more
I ordered some oil over 4 weeks ago . The money went out of my account same day, I am still waiting for contact for refund or delivery, I have emailed 5 times but heard nothing contact number is dea... See more
Ordered some Cyprus potatoes a month ago and after chasing the order by email and having no response, I’ve still not received my order!! Wish I’d read these reviews before ordering, they’re clearly sc... See more
WAISLAMAA is a lifestyle retailer dedicated to inspiring customers through a unique combination of product creativity and cultural understanding.
United Kingdom
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This company hasn't invited customers recently, so reviews may not be representative
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Waislamaa is a family run business that provides excellent customer service. I had a small delivery issue with my order, but the owner contacted me personally to address the issue. We had a constructive chat, and the problem was resolved quickly and with a positive outcome. This level of personalized service is not typically available with larger companies and the customer is better off for the experience.
I highly recommend Waislamaa for their exceptional customer service and attention to detail.
Complete fraud! Placed an order over 1.5 months ago. Nothing delivered, no updates, no replied to emails. Complete fraud!
I placed an order beginning of February and it is 7th March and no one has contacted me to tell me where my order is.
Even if there is no stock, a customer should have that notification or the ability to request a refund.
There is no contact number and no one responds to emails or online message board.
this company or who are running bushtit they don't help or anything i order long time ago still didn't arrive
please guys dont order here waste your money
I got my order faster than expected. I was worried considering I saw some of the reviews online however I got my order within a week.
bad bad bad customer service and quality
The design even stolen from another company
i don't recommend for anyone
Just a scam and fraud not trustworthy
I didn’t lost because I reported back to the back as fraud and I got the money back make sure you report it
I ordered a chandelier from this company.
Although it took a longer delivery than expected, it didn’t disappoint.
I absolutely love it.
The quality is amazing and the customer services were very prompt in keeping me informed about delivery and answering my emails.
I would definitely recommend this as this chandelier was double the price everywhere else I’ve looked
Thanks waislamaa 🙏😊
NEVER RECEIVED MY ITEM. I ordered an item a month ago, and still don't have a shipping update, despite their website claiming items are shipped within 24/48hrs. I have sent them emails and got no reply. It's impossible to contact anybody. I don't think I will ever receive my items, so I am now raising a dispute with my credit card company to get my money back. DO NOT BUY FROM THIS COMPANY.
hi I ordered on the 30th December 2022 its now the 29th January 2023 still not received my purchase, Iv emailed this company three times and haven't even had the decency of a single reply ,hence to mention I won't be purchasing from them again ,I'm guessing iv just lost my money...

Reply from Waislamaa
Awful. Ordered something in June, still waiting in January. No contact, reply, or follow-up when I requested reimbursement. Save your time and money and shop elsewhere
SCAM DO NOT BUY FROM THIS BUSINESS!!!! I ordered a piece of clothing at the beginning of November to wear for New Year’s Eve, I thought I had given plenty of time for the item to be delivered. It is now mid January and I still haven’t received the item. I have e mailed the company numerous times and have never had a reply. I also messaged the company through their Facebook account and again have never received a reply. This company is a SCAM and shouldn’t be allowed to trade. I am now seeking advice on what I can do to get my money back. Please do not waste your money on this company. They are listed with companies house along with the owners details, but they should be shut down and the owner prosecuted for fraud.
It took a long time for my order to arrive and when it did I wore an item once and the seem opened up at the back and requested a replacement and I didn’t get anything back despite a couple of attempts! Won’t use again.
HORRIBLE. my order, first, took 1 month to be shipped. Then the delivery didn't succeed (1st of november 2022) and I send directly a mail to your company on the day that the delivery didn't succeed and I couldn't see where I could pick up my package. I sent again a mail on the 4th november and the 8th november and I never got any reply from you.
I liked the kind of stuff you offer but your customer service is terrible
I have placed an order of 4 items but received only one.
At some point you stopped replying to my emails and just ignoring.
I neither got the rest of the items and nor got any refund.
Will never buy from you again and never recommend to anyone.
I never revieved my order after 4 month! And no one replies to my email. I want a refund!
I ordered some oil over 4 weeks ago . The money went out of my account same day, I am still waiting for contact for refund or delivery, I have emailed 5 times but heard nothing contact number is dead on shop app
Do not use this company just like previous post says they are scammers
I ordered something over two weeks ago . The money went out of my account straight away I am still waiting nothing has arrived I have emailed but heard nothing how convenient there’s no contact number
Do not use this is a scam

Reply from Waislamaa
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