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WalkFitReviews 

6,300
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 4,181 reviews, reviewers had a great experience with this company. Many customers find the app easy to use and appreciate the clear guidance provided for daily steps and routines, which helps with motivation and consistency. The exercises are often described as enjoyable and effective, with many people noticing positive changes in their bodies and overall well-being. Reviewers also value the short workout videos and the flexibility of the program, making it accessible for beginners or those with busy schedules. However, some customers were dissatisfied with unexpected auto-renewing subscriptions and unclear billing practices, leading to unwanted charges. There were also complaints about the app being glitchy, slow, or not accurately tracking steps, especially when syncing with other devices. Additionally, a few people found the exercise instructions confusing, particularly with left and right coordination, or desired more variety in the content.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting the app's ease of use, clear... See more

Application

Customers consistently note ambiguous experiences with the app, with many finding it easy to use, motivating,... See more

Product

People report ambiguous experiences with the product, with many enjoying the WalkFit program for its... See more

Subscription

Consumers express significant dissatisfaction with the subscription model, citing unexpected charges and... See more

Payment

Customers had negative experiences with payment, frequently reporting discrepancies and unexpected deductions... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Help keep motivated. Videos use not only slim people to demonstrate exercises. They are possible for someone who has disabilities, like me, to do. I wish that they used a mirror sometimes because I g... See more

Company replied

Rated 4 out of 5 stars

So far I feel encouraged to keep going! One suggestion; when I was a cheerleader, we used a "mirror method" to teach cheers and exercises. Being that Thai Chi is all new to me and thousands of othe... See more

Company replied

Rated 4 out of 5 stars

This is a great app. Very motivating and inclusive. The daily workouts are challenging but in a good way. They incrementally get longer each day but seem to fly by in time. The steps counter is brilli... See more

Company replied

Rated 4 out of 5 stars

The app is easy to use and has lots of good information. I find it better for beginners or busy people who want to track their walking. It also has other fun fitness activities.

Company replied


Company details

  1. Fitness and Nutrition Service

Written by the company

WalkFit is on a mission to promote a healthier and happier lifestyle for everyone, regardless of age, fitness level, or background. Our goal is to make fitness accessible and enjoyable through simple walking plans and weight-loss tracking tools. By offering personalized walking programs, progress tracking, and fun challenges, WalkFit helps users build healthy habits and achieve their goals. Whether you’re walking outdoors or indoors, our app is designed to support your journey toward improved health, fitness, and well-being. At WalkFit, we believe that every step counts toward a better you.


Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

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1-star

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4.0

All reviews

(6,300)

5,341 reviews in the last 12 months

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Rated 5 out of 5 stars

Loving Walkfit

It’s very helpful I am feeling a change in my body

July 2, 2026
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Reply from WalkFit

Hi GK Brar,

Thank you for your feedback! It's wonderful to hear that you're experiencing positive changes in your body. If you have any questions or need further assistance, feel free to reach out to me at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 3 out of 5 stars

Like exercising along with a video but…

Like exercising along with a video but not getting the desired/ expected outcomes.

June 25, 2026
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Reply from WalkFit

Hello,

Thank you for sharing your experience. We’re sorry to hear that your results have not matched your expectations. Please keep in mind that fitness progress are highly individual and can depend on many factors, including metabolism, activity level, nutrition, sleep, stress, and consistency. Small, sustainable changes and regular activity are key to long-term results. We appreciate your feedback and are here to support you on your journey.

If there's anything I can help with, please do reach out to me at kate.support@walk-fit.io with the subject line "TP review".

– Kate, WalkFit

Rated 1 out of 5 stars

Don’t really like the program

Don’t really like the program. Would not sign up again

July 1, 2026
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Reply from WalkFit

Hi,

We appreciate your feedback and are sorry that things haven’t gone as hoped. We aim to make the app beneficial for every user, and we’re here to listen to any issues you’ve encountered. I'd like the opportunity to address this fully, so I'll be following up via email from kate.support@walk-fit.io soon to help find a solution.

– Kate, WalkFit

Rated 5 out of 5 stars

I love the workouts because they are EASY!

I love the workouts because they are doable. I already have more energy. I have my 3 year old granddaughter doing them with me. She loves it too.

June 25, 2026
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Reply from WalkFit

Hi Jacqueline,

Thank you for your fantastic feedback! It’s heartwarming to know that the workouts are enjoyable and energizing for both you and your granddaughter. If you have any questions or need further assistance, feel free to reach out to me at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 5 out of 5 stars
WalkFit logo

Reply from WalkFit

Hi there,

Thank you for your feedback! We truly appreciate your enthusiasm and are delighted that the app is encouraging you to stay active. If you have any questions or need further assistance, feel free to reach out to me at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 5 out of 5 stars

I found the tai chi exercises easy to…

I found the tai chi exercises easy to follow and theres lots of other workouts to help.
The walk ap is very good and the whole site is helpful. Thankyou

June 24, 2026
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Reply from WalkFit

Hi Lauren,

Thank you for your feedback! It's wonderful to hear that you find the tai chi exercises easy to follow and that you appreciate the variety of workouts available. Your positive comments about the app and the website mean a lot to us. If you have any further questions or need assistance, feel free to reach out at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 5 out of 5 stars

User friendly

User friendly, keeps me motivated.

July 1, 2026
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Reply from WalkFit

Hi KH,

Thank you for your feedback! It’s wonderful to hear that the app keeps you motivated and is user-friendly. If you have any further thoughts or need assistance, feel free to reach out to me at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 1 out of 5 stars

They are thiefs l

They are thiefs l. You sign up for a month trial for £9.99. A trial being a trial not a long term commitment.

The when the trial ends they take another £39.99 out of your account without even sending a request or a reminder that your time is coming to an end and would you like to renew.

Now they say no to a refund.

Just thiefs praying on busy lives. If I had got a request I would have said no to continuing.

July 1, 2026
Unprompted review
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Reply from WalkFit

Hello Tracey,

I'm sorry you’ve had a negative experience with your plan’s auto-renewal. To make things easier for our users, subscriptions renew automatically. However, I see there was some misunderstanding in this case.

We're dedicated to providing helpful and meaningful support, so it's important that we hear about it and make sure your concerns are addressed. We’ll be in touch shortly via email to go over everything and offer further assistance.

– Kate, WalkFit

Rated 1 out of 5 stars

Charged me more than I thought without permission

Way too expensive after the initial sign up month and they went ahead and billed me for the next month 4 times amount for the initial sign up month in 2 minutes after asking me if I wanted to continue by email
Didn’t give me a chance to even respond 😡
They did later cancel my subscriptions .. I will have to keep an eye out that the refund does go thru 🙏

June 30, 2026
Unprompted review
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Reply from WalkFit

Hi Cyndy,

Thank you for sharing your experience. We’re genuinely sorry to hear this as our goal is to provide a supportive and effective service for all our users. We’ll be in touch shortly via email to go over everything and offer further assistance.

– Kate, WalkFit

Rated 5 out of 5 stars

Easy and fun

July 1, 2026
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Reply from WalkFit

Hi Gill,

Thank you for your feedback! It’s wonderful to hear that you find the app easy to use and fun. If you have any suggestions or need assistance, feel free to reach out to me at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 1 out of 5 stars

Buyer beware - agreed to £9.99 payment not an additional £39.99

Not only did I agree for a £9.99 tai chi walking plan but I have been hit today with no notification a subscription of £39.99 has been taken out of my account without my permission.
To make matters worse I tried to contact the company to discuss and they flatly refused a refund but offered a full year of free use of the App(?) when I declined this offer they closed my chat with a message to say that somebody would contact me via email… which I am now waiting on. My recommendation is to stay clear as this feels like a scam to get £50 out of me for an initial interest in a related activity.

July 1, 2026
Unprompted review
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Reply from WalkFit

Hello Gemma,

I regret the confusion surrounding your plan’s auto-renewal and payment. I completely understand how this could be frustrating for you.

Subscriptions are automatically renewed to simplify things for our users. But I see that there was some misunderstanding here.

To resolve this promptly, please reach out to me atkate.support@walk-fit.io with the subject line "TP review". I’ll review your details and address the issue as quickly as I can.

Thank you for bringing this to our attention.

– Kate, WalkFit

Rated 4 out of 5 stars

Length of sessions

I like the length of the sessions. It encourages you to to do it daily because of it's length. Some days I have more time...can the session be repeated?

July 1, 2026
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Reply from WalkFit

Hello,

Thank you for your feedback! It's wonderful to hear that the length of the sessions encourages you to engage daily. You can easily repeat any workout in the app. Just open the Workout tab in the app, choose the activity you want to restart, and if it’s an Easy pace walk, scroll down and tap Restart Workout > Start. If you need more help, feel free to reach out to me at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 3 out of 5 stars

Advertisement says 7 minutes a…

Advertisement says 7 minutes a day.....which is length of the little workout. But then it says get 4600 steps a day......which is way more time!
Everything I have bought online with glorious advertising....turns out to not be what it says....Scammy!!!! I will continue doing this program...but right now don't have a pedometer. So I am getting on treadmill at Sr exercise center.... For 5 or 10 minutes a day.

July 1, 2026
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Reply from WalkFit

Hello Pamela,

Thank you for your feedback.

We're sorry to hear your experience didn't live up to your expectations The 7-minute workouts are designed as short guided exercise sessions, while daily step goals are intended as an additional activity target that users can complete throughout the day at their own pace.

We’re always looking to improve, so your input is helpful. If you need any additional information or assistance, please send me an email at kate.support@walk-fit.io with the subject line "TP review", and I will do my best to help you.

– Kate, WalkFit

Rated 3 out of 5 stars

It goes to fast so takes a while to…

It goes to fast so takes a while to understand the exercise then it goes onto the nx one!

July 1, 2026
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Reply from WalkFit

Hello Denise,

Thank you for sharing your feedback. We’re sorry to hear that the workout pace felt too fast and made the exercises difficult to follow. Please note that you can pause the workout videos and repeat the exercises at your own pace whenever needed. Your feedback is very valuable to us, and we’ll share it with our team as we continue improving the app experience.

If you have any questions or need further assistance, please don’t hesitate to reach out to me at kate.support@walk-fit.io with the subject line "TP review".

– Kate, WalkFit

Rated 4 out of 5 stars

Some exercises are difficult for my…

Some exercises are difficult for my age. Results are not as quick as advertised.

June 24, 2026
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Reply from WalkFit

Hi Louella,

Thank you for your feedback! We understand that some exercises can be difficult for your age, and it can be frustrating when results don't come as quickly as expected. Remember, everyone progresses at their own pace, and your dedication is truly commendable. If you have any questions or need further assistance, feel free to reach out to me at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 5 out of 5 stars

4 days and going

Even though it has only been 4 days I feel like my posture and nalance has improved. The walking has been a bit of a challenge because the temperature is over 80 outside. I may have to use my elliptical today si ce the temperature is predicted to exceed 95 degrees.

June 30, 2026
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Reply from WalkFit

Hi Cynthia,

Thank you for your feedback! It's fantastic to hear that you're already noticing improvements in your posture and balance in just 4 days. I understand that balancing workouts with the heat can be tough, but using your elliptical sounds like a smart alternative. If you need further assistance, feel free to reach out at kate.support@walk-fit.io. Keep up the great work!

– Kate, WalkFit.

Rated 5 out of 5 stars

Fantastic exercises

I hard a fantastic exercise though its 7 minutes per an activity, I felt the heat at the end with the last exercise.The stretch was quite intense considering i havent worked out in a long while, however the warmup from the beginning really helped. I can confidently say it shall end in praise at the end of the 12 weeks I subscribed to

July 1, 2026
WalkFit logo

Reply from WalkFit

Hi Justine,

Thank you for your feedback! It's wonderful to hear that you found the exercises fantastic and that the warm-up helped you ease into the routine. The intensity you felt during the stretch shows your dedication, especially after a break from working out. Your commitment to the next 12 weeks is truly inspiring! If you need any assistance along the way, feel free to reach out to me at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 1 out of 5 stars

Whatch out for the hidden subscription fee £39.99

For me this company is a con. I bought a Walking Thai Chi package for £9.99 it's not a great routine as it's repeats the same exercise and stops and starts weirdly, but for £9.99 is a prompt to do my exercises.
But WOW a £39.99 subscription fee landed in my account yesterday. I've never used anything else on the app. I never received any info about a membership or subscription, if there was any it was cleverly hidden.
PayPal refunded me. Today the cheeky buggers sent a letter saying on this occasion they would refund. The letter ends with a statement that I should not share information. This final line confirmed for me it was a subscription con. I might be old but I can still stick up for myself

June 1, 2026
Unprompted review
WalkFit logo

Reply from WalkFit

Hello Janet,

We’re sorry for any confusion regarding your plan’s auto-renewal and payment—we understand how this can be frustrating.

By default, subscriptions renew automatically to save users from manually updating their plans. However, it seems there was a misunderstanding in this case.

We’ll be in touch shortly via email to go over everything and offer further assistance.

– Kate, WalkFit

Rated 5 out of 5 stars

I am enjoying the exercises

I am enjoying the exercises. I like the structure of the app, very easy to follow the exercises.

July 1, 2026
WalkFit logo

Reply from WalkFit

Hi Colleen,

Thank you for your feedback! It's fantastic to hear that you're enjoying the exercises and find the app's structure easy to follow. If you have any questions or need further assistance, feel free to reach out at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 4 out of 5 stars

I have enjoyed the work outs

I have enjoyed the work outs. The instructors do a great job.

June 27, 2026
WalkFit logo

Reply from WalkFit

Hi there,

Thank you for your feedback! It's wonderful to know that you've been enjoying the workouts and that the instructors are making a positive impact. If you have any questions or need further assistance, feel free to reach out to me at kate.support@walk-fit.io.

– Kate, WalkFit.

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