Banner for WalkFit

WalkFitReviews 

6,299
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 4,181 reviews, reviewers had a great experience with this company. Many customers find the app easy to use and appreciate the clear guidance provided for daily steps and routines, which helps with motivation and consistency. The exercises are often described as enjoyable and effective, with many people noticing positive changes in their bodies and overall well-being. Reviewers also value the short workout videos and the flexibility of the program, making it accessible for beginners or those with busy schedules. However, some customers were dissatisfied with unexpected auto-renewing subscriptions and unclear billing practices, leading to unwanted charges. There were also complaints about the app being glitchy, slow, or not accurately tracking steps, especially when syncing with other devices. Additionally, a few people found the exercise instructions confusing, particularly with left and right coordination, or desired more variety in the content.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting the app's ease of use, clear... See more

Application

Customers consistently note ambiguous experiences with the app, with many finding it easy to use, motivating,... See more

Product

People report ambiguous experiences with the product, with many enjoying the WalkFit program for its... See more

Subscription

Consumers express significant dissatisfaction with the subscription model, citing unexpected charges and... See more

Payment

Customers had negative experiences with payment, frequently reporting discrepancies and unexpected deductions... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Help keep motivated. Videos use not only slim people to demonstrate exercises. They are possible for someone who has disabilities, like me, to do. I wish that they used a mirror sometimes because I g... See more

Company replied

Rated 4 out of 5 stars

So far I feel encouraged to keep going! One suggestion; when I was a cheerleader, we used a "mirror method" to teach cheers and exercises. Being that Thai Chi is all new to me and thousands of othe... See more

Company replied

Rated 4 out of 5 stars

This is a great app. Very motivating and inclusive. The daily workouts are challenging but in a good way. They incrementally get longer each day but seem to fly by in time. The steps counter is brilli... See more

Company replied

Rated 4 out of 5 stars

The app is easy to use and has lots of good information. I find it better for beginners or busy people who want to track their walking. It also has other fun fitness activities.

Company replied


Company details

  1. Fitness and Nutrition Service

Written by the company

WalkFit is on a mission to promote a healthier and happier lifestyle for everyone, regardless of age, fitness level, or background. Our goal is to make fitness accessible and enjoyable through simple walking plans and weight-loss tracking tools. By offering personalized walking programs, progress tracking, and fun challenges, WalkFit helps users build healthy habits and achieve their goals. Whether you’re walking outdoors or indoors, our app is designed to support your journey toward improved health, fitness, and well-being. At WalkFit, we believe that every step counts toward a better you.


Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(6,299)

5,341 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Really enjoyed using the app

Really enjoyed using the app. The routines are encouraging and easy to follow.

June 4, 2026
WalkFit logo

Reply from WalkFit

Hi there,

Thank you for your feedback! It's wonderful to hear that you're enjoying the app and finding the routines encouraging and easy to follow. Your positive experience truly motivates us! If you ever need assistance or have more to share, feel free to reach out to me at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 4 out of 5 stars

Love the flexibility; want more...

Love that you've given me the ability to add steps outside of the program. Love all the variety of exercises and challenges. Wish there was more flexibility in the plan settings. It jumps too quickly every Sunday. It would be nice to be able to keep the settings a few weeks longer, maybe a month at a time rather than a week. I'm trying this for the long haul, not just a short give it your all effort.

June 30, 2026
WalkFit logo

Reply from WalkFit

Hi John,

Thank you for sharing your thoughts! It’s wonderful to hear that you love the flexibility and variety of exercises, and we’re glad you appreciate adding steps outside of the program. I understand your concern about the plan settings changing too quickly. Your feedback is invaluable, and it’s inspiring to see your commitment to a long-term journey. If you have any further suggestions, feel free to reach out at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 4 out of 5 stars

Simplifies following a plan

Very clear strategy that encourages a new discipline.

June 23, 2026
WalkFit logo

Reply from WalkFit

Hi John,

Thank you for your feedback! It's wonderful to hear that the clear strategy is helping you stick to your plan and encouraging a new discipline. If you have any further questions or need assistance, feel free to reach out to me at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 4 out of 5 stars

I enjoy the 28 day work outs but wish…

I enjoy the 28 day work outs but wish it was an option to keep going with the same program rather than picking a new one or hav5to repeat it which means starting over rather than moving on to 25, 20 or 30 minutes of exercise.
I also wish there were a food and beverage intake monitor and a way to add other workouts and activities like housework or playing with my grandkids.

June 23, 2026
WalkFit logo

Reply from WalkFit

Hi there,

Thank you for your feedback! It's great to know you're enjoying the 28-day workouts. I completely understand your desire to keep progressing with the same program and to have a food and beverage intake monitor, as well as the option to add other activities like housework or playing with your grandkids. Your suggestions are truly valuable, and I’ll be sure to pass them along to our team. If you have any more thoughts or need further assistance, feel free to reach out at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 3 out of 5 stars

Lymphatic flow exercises girls seem…

Lymphatic flow exercises girls seem almost robot like no personality showing, There is AI directing us and annoying music. It would be better not to have music so we could play our own. The other workouts I do see nice personalities. It is very expensive after initial payment and it piggy backs other programs like my Apple Watch to get info. Also WalkFit doesn’t have an app to use on smart TV. I have belonged to other programs that have an app for smart TV, constantly new content and a lot less expensive. I have Apple Fitness that tracks my workouts and such so once my 3 months is up I will cancel. I don’t have or want to spend $90. Every three months.
If you haven’t exercised before it may benefit you. I have exercised most of my life and none of this makes me sore. I get soreness working out with a free lady named Lucy Wyndham-Read on YouTube.
The app also doesn’t connect and communicate with my other devices. My phone doesn’t have my completed workouts but my IPad does because I have a mirroring app to watch on my TV. Watching the workouts on the TV mirroring isn’t great either.
Also the filming of Tai Chi, as a beginner, is tough to follow because the filming zooms into the feet and make it difficult to follow because you are moving arms and legs. So you miss what is happening above the feet.
If you’d like a good example of a good workout program with great apps check out BodyFx.

June 29, 2026
WalkFit logo

Reply from WalkFit

Hello Gwin,

Thank you for your honest feedback. We're sorry to hear your experience didn't live up to your expectations as it’s very important to us that all of our users feel supported. We’re here to help in any way we can, so please look out for an email from us soon so we can address your concerns in more detail.

– Kate, WalkFit

Rated 5 out of 5 stars

Great motivational experience

Easy to join. Simple instructions. Walks & workouts broken down into bite size chunks. Good motivational content.

June 30, 2026
WalkFit logo

Reply from WalkFit

Hi there,

Thank you for your feedback! We're delighted to hear that you're finding the experience motivational and that the easy onboarding with simple instructions is working well for you. It's fantastic that the structured approach with bite-sized workouts resonates with you. Your enthusiasm for the motivational content is truly appreciated! If you need further assistance, feel free to reach out to me at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 5 out of 5 stars

It was very easy to get the App

It was very easy to get the App. Unfortunately I was unable to continue with it
The company was extremely helpful and returned money to me.
Not many honest companies about these days

May 30, 2026
Unprompted review
WalkFit logo

Reply from WalkFit

Hi Shirley,

Thank you for your feedback! It’s great to hear that you found the app easy to access and that our support team was able to assist you effectively. We truly appreciate your recognition of our honesty; it’s something we strive for. If you have any further questions or need assistance, feel free to reach out to me at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 5 out of 5 stars

Was easy to join

Was easy to join. Get the App. Do it in my own time. At home. Achieving the 7 minutes is awesome. Love that I can watch the trainers show me how to do the exercises. It feels great to be achieving this. I look forward to the end of my 28 day challenge. And will sign up again for sure! Thank you so much.

June 30, 2026
WalkFit logo

Reply from WalkFit

Hi Melisa,

Thank you for your feedback! It's wonderful to hear that joining was a breeze and that you're enjoying the flexibility of working out at home. Celebrating those 7-minute achievements and learning from the trainers is a fantastic way to stay motivated. We're excited for you to complete your 28-day challenge and appreciate your commitment to continuing your journey with us! If you need any further assistance, feel free to reach out at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 4 out of 5 stars

The excercices are Great I am just…

The excercices are Great I am just missing to add other activities for example Bikini

June 23, 2026
WalkFit logo

Reply from WalkFit

Hi there,

Thank you for your feedback! It’s great to know you enjoy the exercises. I understand you're looking for more activities, such as Bikini. We truly value your suggestion and will consider it for future updates. If you need any further assistance, feel free to reach out to me at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 5 out of 5 stars

Fun and motivating!

June 30, 2026
WalkFit logo

Reply from WalkFit

Hi Anamarija,

Thank you for your feedback! We're glad to hear that you find the app both enjoyable and inspiring. Your enthusiasm truly motivates us to keep improving. If you have any suggestions or need further assistance, feel free to reach out at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 4 out of 5 stars
WalkFit logo

Reply from WalkFit

Hi CARRIE,

Thank you for your feedback! We're delighted to hear that the app is helping you sleep. If you have any further questions or need assistance, feel free to reach out to me at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 4 out of 5 stars

Would recommend.

The app is simple to use and I can link it to my TV screen. I like the workouts (easy to follow), although they do sometimes cut off a bit abruptly at the end.

June 23, 2026
WalkFit logo

Reply from WalkFit

Hi Mrs Lamb,

Thank you for your feedback! It's fantastic to hear that you find the app user-friendly and enjoy the workouts. I understand that the workouts sometimes cut off abruptly at the end, and I appreciate you bringing this to our attention. If you need further assistance, feel free to reach out to me at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 5 out of 5 stars

I am loving this app

I am loving this app. The workouts make you sweat but they aren't intense. I've lost 3 lbs since starting a week and a half ago. Worth it all the way.

June 23, 2026
WalkFit logo

Reply from WalkFit

Hi Sara,

Thank you for your feedback! It's fantastic to hear how much you're enjoying the app and seeing results. Your dedication to your fitness journey is commendable, and it’s great that the workouts are just right for you. If you need any further assistance, feel free to reach out at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 1 out of 5 stars

The app is not user-friendly

The app is not user-friendly. The log-in is clumsy. When I do get on, it tries to give me options that I do not want. It tells me I've finished one session, when I haven't even started. I demand a refund.Total disappointment.

June 30, 2026
Unprompted review
WalkFit logo

Reply from WalkFit

Hello Donna!

Thank you for sharing your feedback – I'm sorry to hear that you've had a negative experience with our product.

Your input helps us improve and grow, and I'm keen to address your concerns as soon as possible.

To get started, please email me at kate.support@walk-fit.io with the subject line "TP review". Once I receive your message, I’ll verify your subscription details and look into your concerns. I will work with you to find a solution and make sure everything is sorted out.

I'm here to help, and I appreciate you bringing this to our attention.

– Kate, WalkFit

Rated 1 out of 5 stars

I signed up for the initial 90 days

I signed up for the initial 90 days, but made a note to cancel by the end of the 90 days to ensure I did not renew if I was dissatisfied. Unfortunately, I was unable to use the site, so I canceled.
I wa still charged the renewal fee. When I attempted to 'chat' with the site, all I got was an AI auto-chat, and I had to get a code emailed to me to continue. It took several requests for assistance just to get the code, and then I was offered a loop of 'would you like to subscribe for a year' at a reduced rate. When asked for a person to speak with, I was advised I would receive an email in a 'few hours,' and it's been almost a full day and NOTHING. They make it signing up easy with false promises, and then even if you cancel - they still charge.

June 30, 2026
Unprompted review
WalkFit logo

Reply from WalkFit

Hi Wendy!

I’m really sorry to hear about your experience. We've reached out to you via email from support@walk-fit.io to address your concerns.

Please check your inbox (and spam folder) for our response, so we can get things sorted for you as quickly as possible.

If you haven’t received our email or need further assistance, please let me know.

Thank you for your patience and understanding.

– Kate, WalkFit

Rated 1 out of 5 stars

Scam, keep away.

I been the site, but decided it was not worth paying money, that I do not have to be told to do what I already do. So I did not sign up.
I then discover that £49.95 has been deducted from my account by Walk-Fit.io Adn.
So I have contacted them and asked how they got my details and asked for a refund and I am told I am not entitled to refund.
So I contacted my bank who got my money back for me.
Scammers, thieves, keep well away from the site.
Read the reviews on this site.

June 26, 2026
Unprompted review
WalkFit logo

Reply from WalkFit

Hi Iain!

I'm sorry if there was any confusion with your purchase. Just to clarify, the subscription terms are always displayed before confirming the purchase, and they can’t be approved without the user’s consent. To help resolve this quickly, please reach out to me at kate.support@walk-fit.io with the subject line "TP review". I’ll review your details and get the issue sorted as soon as possible.

– Kate, WalkFit

Rated 5 out of 5 stars

Absolutely brillant

Absolutely brillant. Enjoying which makes you want to continue. Any body could do this, I've been doing with my foot in a fracture boot. And can still do it. Give it a go nothing to lose

June 23, 2026
WalkFit logo

Reply from WalkFit

Hi Lorna,

Thank you for your wonderful feedback! It’s truly inspiring to see you enjoying the experience even while managing a foot injury. Your encouragement to others to give it a try is uplifting. If you need any further assistance, feel free to reach out at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 4 out of 5 stars

Love the tai chi walking

Love the tai chi walking. Finding the cost alot

June 23, 2026
WalkFit logo

Reply from WalkFit

Hi Susan,

Thank you for your feedback! I’m glad to hear that you love the tai chi walking feature. I understand that you find the cost quite high, and I appreciate you bringing this to our attention. If you have any further questions or need assistance, feel free to reach out to me at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 5 out of 5 stars

Keep at it

Well, at 77 years if age and never having exercised in my life I have found your work-outs brilliant & a great motivation. While I find it difficult to get the opposite leg & arm in sync I'll just keep working on it. The fact that I can watch the video while working out is great. I have a replacement hip, 1 lung, 1 boob & a damaged oesophagus so I hope that this will inspire others to keep at it. Liz

June 27, 2026
WalkFit logo

Reply from WalkFit

Hi Liz,

Thank you for sharing your journey! It's truly inspiring to see your dedication to fitness despite the challenges you've faced. I acknowledge that syncing your limbs can be tough, but it's wonderful to hear that the workouts motivate you and that you find the video feature helpful. Keep pushing forward, and I believe your progress will inspire many others! If you need further assistance, feel free to reach out to me at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 5 out of 5 stars

Great at keeping you on track to…

Great at keeping you on track to complete your goals

June 29, 2026
WalkFit logo

Reply from WalkFit

Hi DawnWhite,

Thank you for your feedback! It's wonderful to know that our app is helping you stay on track with your goals. If you have any suggestions or need further assistance, feel free to reach out to me at kate.support@walk-fit.io.

– Kate, WalkFit.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look