Banner for WalkFit

WalkFitReviews 

6,335
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 4,181 reviews, reviewers had a great experience with this company. Many customers find the app easy to use and appreciate the clear guidance provided for daily steps and routines, which helps with motivation and consistency. The exercises are often described as enjoyable and effective, with many people noticing positive changes in their bodies and overall well-being. Reviewers also value the short workout videos and the flexibility of the program, making it accessible for beginners or those with busy schedules. However, some customers were dissatisfied with unexpected auto-renewing subscriptions and unclear billing practices, leading to unwanted charges. There were also complaints about the app being glitchy, slow, or not accurately tracking steps, especially when syncing with other devices. Additionally, a few people found the exercise instructions confusing, particularly with left and right coordination, or desired more variety in the content.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting the app's ease of use, clear... See more

Application

Customers consistently note ambiguous experiences with the app, with many finding it easy to use, motivating,... See more

Product

People report ambiguous experiences with the product, with many enjoying the WalkFit program for its... See more

Subscription

Consumers express significant dissatisfaction with the subscription model, citing unexpected charges and... See more

Payment

Customers had negative experiences with payment, frequently reporting discrepancies and unexpected deductions... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Help keep motivated. Videos use not only slim people to demonstrate exercises. They are possible for someone who has disabilities, like me, to do. I wish that they used a mirror sometimes because I g... See more

Company replied

Rated 4 out of 5 stars

So far I feel encouraged to keep going! One suggestion; when I was a cheerleader, we used a "mirror method" to teach cheers and exercises. Being that Thai Chi is all new to me and thousands of othe... See more

Company replied

Rated 4 out of 5 stars

This is a great app. Very motivating and inclusive. The daily workouts are challenging but in a good way. They incrementally get longer each day but seem to fly by in time. The steps counter is brilli... See more

Company replied

Rated 4 out of 5 stars

The app is easy to use and has lots of good information. I find it better for beginners or busy people who want to track their walking. It also has other fun fitness activities.

Company replied


Company details

  1. Fitness and Nutrition Service

Written by the company

WalkFit is on a mission to promote a healthier and happier lifestyle for everyone, regardless of age, fitness level, or background. Our goal is to make fitness accessible and enjoyable through simple walking plans and weight-loss tracking tools. By offering personalized walking programs, progress tracking, and fun challenges, WalkFit helps users build healthy habits and achieve their goals. Whether you’re walking outdoors or indoors, our app is designed to support your journey toward improved health, fitness, and well-being. At WalkFit, we believe that every step counts toward a better you.


Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(6,335)

5,363 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love that the workouts are different…

I love that the workouts are different every day. It's easy and not strenuous. The fact that its short is a blessing. I have more energy,I even sleep better. It's like my lungs are open. I'm not so out of breath anymore and my heart feels great. So I would recommend this exercise to anyone who wants to feel and look better. Michelle

June 28, 2026
WalkFit logo

Reply from WalkFit

Hi Michelle,

Thank you for your feedback! It's wonderful to hear how the daily variety in workouts has energized you and improved your sleep and overall health. Your experience is truly inspiring, and I appreciate you recommending it to others. If you have any questions or need further assistance, feel free to reach out at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 5 out of 5 stars

Easy to like

I like the step counter and the daily short workouts. I feel like its something I can stay with.

June 20, 2026
WalkFit logo

Reply from WalkFit

Hi Jan,

Thank you for your feedback! It's fantastic that you appreciate the step counter and daily workouts. It’s wonderful to hear you feel like this is something you can stick with! If you need any assistance or have more thoughts to share, feel free to reach out at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 4 out of 5 stars

Easy to use

Easy to use, short movements to fit in my schedule.

June 20, 2026
WalkFit logo

Reply from WalkFit

Hi there,

Thank you for your feedback! It's wonderful to hear that you find the app easy to navigate and that the short movements fit seamlessly into your busy schedule. If you have any further questions or need assistance, feel free to reach out to me at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 5 out of 5 stars

This has been easy and effective

This has been easy and effective! Love it!

June 27, 2026
WalkFit logo

Reply from WalkFit

Hi Dawn,

Thank you for your feedback! It's wonderful to hear that you've found our service easy and effective. Your enthusiasm truly motivates us to keep improving! If you need any further assistance, feel free to reach out to me at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 1 out of 5 stars

Super poor customer service

June 27, 2026
Unprompted review
WalkFit logo

Reply from WalkFit

Hello Susan!

We’re sorry to hear that you had a poor experience with our support team.

We’d like to understand what happened and help resolve your concern. Please contact me at kate.support@walk-fit.io with the subject line "TP review", and I’ll review your case further.

– Kate, WalkFit

Rated 4 out of 5 stars

Beginner - I like how the company has adjusted the…

I like how the company has adjusted the workout to what my age and level is. It is working well for me.

June 27, 2026
WalkFit logo

Reply from WalkFit

Hi Jeanette,

Thank you for your feedback! It's wonderful to hear that the personalized workouts are tailored to your age and level, and that they're working well for you. If you have any further questions or need assistance, feel free to reach out to me at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 1 out of 5 stars

I am using the Apple Watch it counts…

I am using the Apple Watch it counts steps tell me how your app is better

June 20, 2026
WalkFit logo

Reply from WalkFit

Hello!

Thank you for sharing your feedback. Apple Watch is great for tracking steps, while WalkFit is designed to provide a guided walking plan, workouts, and activity options based on your goals.

I'll get in touch with you shortly via email from kate.support@walk-fit.io to explain the app features in more detail.

– Kate, WalkFit

Rated 1 out of 5 stars

Ad states Chai T walking is now free

Ad states Chai T walking is now free. That's an out right lie. Went through the questions got to the end and it asked for money.

June 27, 2026
Unprompted review
WalkFit logo

Reply from WalkFit

Hello!

Thank you for reaching out. We're sorry to hear there's been some confusion with the billing process in our app.

We don't currently offer free trials, but we do offer reduced introductory costs on some plans. I apologize if this wasn't clear, and I'm working to improve our customer's experience with the app.

If you need any additional information or assistance, please send me an email at kate.support@walk-fit.io with the subject line "TP review", and I will do my best to help you.

– Kate, WalkFit

Rated 2 out of 5 stars

It was sold as Thi chi workout

It was sold as Thi chi workout. It’s a walking app that has Thi chi excercises. I already have 3 sources to tell me how many steps I take

June 20, 2026
WalkFit logo

Reply from WalkFit

Hello!

Thank you for sharing your feedback. We’re sorry if the offer gave the impression that the app was only focused on Tai Chi.

The app includes Tai Chi, but it also provides a personalized walking plan and other workout options. We’ve contacted you directly by email to explain this in more detail.

– Kate, WalkFit

Rated 3 out of 5 stars

Auto subscription

Difficult, but after much haggling, my subscription was canceled

June 26, 2026
Unprompted review
WalkFit logo

Reply from WalkFit

Hello!

I'm sorry you've had trouble trying to cancel your subscription.

You'll need to open your app and navigate to Profile > Manage Subscription, where you can find the option to cancel. If you have any trouble with this, feel free to email me at kate.support@walk-fit.io with the subject line "TP review", and I'll get this sorted for you.

– Kate, WalkFit

Rated 4 out of 5 stars

easy to understand and practice …

The lessons are easy to understand and put into practice. The workouts aren't too long, so it's fun to do every day.

June 20, 2026
WalkFit logo

Reply from WalkFit

Hi there,

Thank you for your feedback! It's wonderful to hear that you find the lessons easy to understand and enjoy the daily workouts. Your experience truly matters to us. If you have any questions or need further assistance, feel free to reach out at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 3 out of 5 stars

I expected the training to be… more specific to obtain the body promised when offering the app.

I expected the training to be different. The TaiChi experience only viewing the vídeo are too difficult for me. Instead I preferred other applications on the same app as the fitness and the Tai Chi Walking, the boxing steps and Japanese Walking training.

June 19, 2026
WalkFit logo

Reply from WalkFit

Hello Rita!

Thank you for sharing your feedback. We’re sorry to hear that some workouts did not match what you expected and that the Tai Chi videos felt too difficult to follow.

We’ve contacted you directly by email to better understand your preferences and help guide you toward more suitable workout options in the app.

– Kate, WalkFit

Rated 5 out of 5 stars

I decided not to continue with this…

I decided not to continue with this company as I have health issues. They understood and were very helpful

June 25, 2026
Unprompted review
WalkFit logo

Reply from WalkFit

Hi there,

Thank you for your feedback. It's great to hear that our support team was helpful during your time of need. I'm truly sorry to learn about your health issues, and I want you to know that we're here for you if you ever need assistance in the future.

Take care, and know that we wish you all the best on your journey.

– Kate, WalkFit.

Rated 5 out of 5 stars

I really like the smooth movement of…

I really like the smooth movement of the workouts! Gentle and effective.

June 26, 2026
WalkFit logo

Reply from WalkFit

Hi there,

Thank you for your feedback! It's wonderful to hear that you enjoy the smooth and effective movement of the workouts. If you have any questions or need further assistance, feel free to reach out to me at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 4 out of 5 stars

My Garmin doesn’t register my steps…

My Garmin doesn’t register my steps with your app and if I forget to add them nightly my steps are not counted .
I am doing YouTube workouts daily as well. So For this last few days I do workout on app then do 45 minutes cardio, strength and stretches each day.

June 27, 2026
WalkFit logo

Reply from WalkFit

Hi Rosemarie,

Thank you for your feedback! I understand that your Garmin isn't registering your steps with our app, and that can be quite frustrating, especially after all the effort you put into your daily workouts. To ensure everything is synced correctly, please check the connection between your Garmin and our app. If you need further assistance, feel free to reach out to me at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 5 out of 5 stars

You must be dedicated for results

All Is well well constructed

June 10, 2026
WalkFit logo

Reply from WalkFit

Hi there,

Thank you for your feedback! It's wonderful to hear that you find everything well-constructed and understand the dedication needed for results. Your insights truly matter to us, and we're delighted that you're enjoying your experience. If you have any further questions or need assistance, feel free to reach out at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 5 out of 5 stars

Wow what a Nice app

Wow what a Nice app. Simple, easy to follow, clear and and fun. 10 minutes and it makes a great change! I recommand. I have pain to my back and i am able to follow the exercices gently and softly witout more pain. 🤩

June 26, 2026
WalkFit logo

Reply from WalkFit

Hi there,

Thank you for your feedback! It's fantastic to hear that the app's simplicity and enjoyable experience are making a positive impact for you. We're glad it's helping with your back pain and that you find the exercises accessible. If you need any further assistance, feel free to reach out at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 4 out of 5 stars

Overall, good steps app …

I like that it gives me a goal and allows me to track my days. I don’t like that I can’t manually enter my own goal or that it takes so long to update when walking laps.

June 20, 2026
WalkFit logo

Reply from WalkFit

Hi there,

Thank you for your feedback! It's great to hear that you enjoy the goal-setting and tracking features. I understand your concerns about not being able to manually enter your own goal and the update speed when walking laps. Your insights are truly valuable, and we’re always looking to improve the experience. If you need further assistance, feel free to reach out at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 5 out of 5 stars

So far so good find myself very…

So far so good find myself very uncoordinated. But getting better .like it a lot

June 26, 2026
WalkFit logo

Reply from WalkFit

Hi there,

Thank you for your feedback! It’s wonderful to hear that you’re enjoying the experience and noticing improvement, even if you feel a bit uncoordinated at times. Embracing this learning journey is so important, and we're here to support you as you find your rhythm. Keep up the great work! If you need further assistance, feel free to reach out at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 5 out of 5 stars

I love the exercises

I love the exercises

June 19, 2026
WalkFit logo

Reply from WalkFit

Hi there,

Thank you for your feedback! It’s wonderful to hear that you love the exercises. Your enthusiasm truly brightens our day! If you have any other thoughts or need assistance, feel free to reach out at kate.support@walk-fit.io.

– Kate, WalkFit.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look