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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the service for its flexibility, allowing them to explore at their own pace and delve into historical information. Many appreciate the well-structured tours, clear audio, and the convenience of integrated Google Maps links, which make navigation effortless and enhance the overall user experience. The staff is consistently highlighted for being informative, engaging, and friendly, providing valuable local tips and making the tours enjoyable. However, some people were dissatisfied with specific technical issues, such as problems with images not displaying or written sections not opening on certain devices. A few also mentioned that the background music in some audio tours was distracting and felt out of place. Additionally, some customers found the lack of a physical document to remember the experience a minor drawback.

What people talk about most

Location

Clients share positive opinions on location, appreciating the ability to explore cities like Assisi, Bergamo,... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the digital guides easy to... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise a specific guide,... See more

Website

Reviewers mention positive feedback about the website, highlighting its ease of use and accessibility.... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the tours, describing them as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This digital guide is a very helpful tool for when you have a few hours to spend alone. I used it in Bologna, a smaller range italian city where everywhere is within walking distance and there are man... See more

Rated 5 out of 5 stars

What a wonderful audio tour. I thoroughly enjoyed listening to the awesome history narrated which I was able to listen to whilst walking to all the sights mentioned which were reasonably close to each... See more

Rated 5 out of 5 stars

Bergamo walking tour with Matteo was the best free tour we've done. He was informative giving just the right amount of history, lots of personal local tips and where to go. Fun and friendly. Highly re... See more

Rated 5 out of 5 stars

We had an afternoon in Parma so wanted to do a quick sightseeing tour. The App was easy to use and the link to Google maps meant we could move easily between the sights. The description of the places... See more


Company details

  1. Entertainment Agency
  2. Event Management Company
  3. Tour Operator
  4. Tourist Information Center

Written by the company

A "local" way to visit a city! Bergamo, Venezia, Milano, Verona, and much more! Interesting stories, trivia, food tips, anecdotes from those born and raised in the city in fantastic digital guides, free tours, and more!


Contact info

4.8

Excellent

TrustScore 5 out of 5

445 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing tour!

Exploring Città Alta on foot was an amazing experience! The medieval streets, stunning views, and rich history made it unforgettable.

Our guide, Matteo, was fantastic—knowledgeable, funny, and full of energy. His stories and humor brought the city to life, making the tour both fun and engaging.

If you’re visiting Bergamo, don’t miss this tour! Highly recommended!

March 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience!

Matteo was great! This was my first experience and I'm very happy about it! I am and independent traveller and with this app you feel free but you can discover a lot of interesting things with your pace. I'll certainly repeat it! Trieste was really interesting!

March 18, 2025
Unprompted review
Rated 4 out of 5 stars

Great walking tour around Bergamo’s old…

Great walking tour around Bergamo’s old city. Commentary was interesting and light hearted with very useful local knowledge. Once activated, the tour is valid for 4 days - meaning you can take your time to do the full tour if you wish. I recommend this tour for anyone who enjoys a walking tour!

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great tour

Great tour, interesting, saw lest touristy places as well as the main attractions of the city.

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

This tour is highly recommended…

This tour is highly recommended narrated by an obvious expert with a great love of his town. The combination of clear directions coupled with an entertaining discourse will give you an excellent grounding of the wonder of the old part of Bergamo. The he food suggestions were spot on!

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Bergamo, Citta Alta Audio Tour with The Walking Cap... Matteo

Not quite sure where to start with this. I`m 67...not brilliant with Apps n Google Maps etc...but decided to get the Audio Guide to Bergamo after reading such positive things.
So easy to get and details are easy to follow...
But look... and this is the whole KEY to this : Matteo PERSONALLY messaged details ...but I was struggling a bit to find where I wanted to be..... and WHAT THE DEUCE??? I`m stood...bit frustrated with myself on the outside of the Cita Alta...and next thing... "Denis...how ARE you my friend??" Matteo had only bothered himself to come and FIND me (easily spottable cos of my attire)...and then proceeded to TAKE me to where i needed to be!
Giving me loads of info and tips etc...this is ON TOP of the actual Tour I downloaded.
We parted with a hug and I went on my way.
But...that wasnt the end...oh no. Idiot ME... using Google maps...was only walking in the EXACT opposite way to the Arrow! DOH!
No Matter...matteo was on hand via Whats App and we exchanged loads of messages as he described where i should go.
I had a most uplifting trip to Bergamo... but honestly,,, because of Matteo and his input...the day was easily elevated to the best solo trip I`ve had in many many years.
Cost wise...??? its SUCH GOOD VALUE... his insight, friendly manner...and the fact that he is prepared to engage..... well its something you just wouldnt expect to be honest.
From the bottom of my Heart...honestly---I couldnt rate this highly enough.
It simply made my day.
Grazie !
Den

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

Grazie Matteo

Grazie Matteo - outstanding local tour guide who added incredible value to our trip through thorough explanations and passion for his city! I highly recommend this to anyone visiting Bergamo, you will not regret it!!

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

So worth taking this walking tour

Matteo was fantastic. He was extremely responsive by WhatsApp even though he himself was travelling when we were looking to book him. His tour was thoughtful, clear with a sense of humour we thoroughly enjoyed. He gave us lot of tips and recommendations and made our trip to Bergamo Città Alta very memorable.

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

A walking guid for those who like to read!

I had a short period in Padua and this really helped me cover a lot of ground with good tips and small stories to give me context. This saved me a lot of reasearch that I would not have done in the short space of time I had pre trip and it was a really handy time saver

February 9, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Guide for Bergamo

Just completed Walking Cap tour of Citta Alta in Bergamo.Matteos guide is brilliant , very informative and easy to follow.Its great that you can stop and start the tour at your leisure.The best £5 we spent.Would highly recommend it if I could give 10⭐️ I would have

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

Big recommendation!

The tours are really great! They gave me the possibility to do everything in my speed. At the same time, the quality of the tours are very high! Highly recommend!

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent self tour of Perugia and Assisi

Excellent self tour of Perugia and Assisi. Recommend this company. Tech worked great, was a good mix of reading and listening, good level of detail on sites was given, as well as extra background info and recommendations on regional cuisine which were interesting. Much cheaper and flexible offering than a guided tour. Will use again!

January 4, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful experience in Verona

Got a wonderful experience with the walking tour with digital guide. We stopped where we felt like spending more time and could continue when we wanted. We had only one day in Verona and the digital walking tour brought us to the most beautiful spots in Verona which we would probably have not been able to find or notice ourselves. We also liked the the very short audio of each spot and leant a lot about the history of the city. Highly recommend everyone when visiting Verona. Would give you a very nice experience with the city.

January 3, 2025
Unprompted review

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