Walkwithwilliams Reviews 133

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the seamless organization of their walking holidays. People frequently mention the helpful and attentive staff, the convenient locations of accommodations, and the overall positive experience with their trips. The booking process is also often cited as efficient and well-managed. However, some customers occasionally noted that a few accommodations were further from the path than preferred, sometimes requiring an unexpected walk along a main road. A few people also mentioned that their information pack arrived close to their departure date.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the professional and... See more

Staff

Consumers express high satisfaction with the staff, consistently highlighting their helpfulness and... See more

Location

Customers had positive experiences with location. Many reviewers appreciated that accommodations were... See more

Holidays

Reviewers highlight positive aspects of holidays, consistently praising the meticulous planning and... See more

Booking process

Users describe positive interactions with the booking process. Customers found the booking and arrangement of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a fantastic trip with Walk With Williams, walking Hadrian’s Wall. Everything was prearranged so all we had to do was turn up and walk. Taxis were provided where necessary (between the route and B... See more

Rated 5 out of 5 stars

We were very pleased with the way Walkwithwilliams planned the walk; it was good to be able to print a page for each days walk detailing directions and accommodation. We were also provided wit... See more

Rated 5 out of 5 stars

St Cuthbert’s way is a beautiful walk in a beautiful part of the country with a wide and varied landscape. The weather for our walk could not have been better and St Cuthbert’s way is so well ma... See more

Rated 5 out of 5 stars

Walk with Williams organised everything perfectly for this trip. The pre-trip information was very thorough and helped us to prepare effectively. They really did think of everything! The B&Bs booked w... See more

Company replied


Company details

  1. Travel Agency

Written by the company

We are a company that specialises in self-guided walking holidays across the UK. We have a wide range of walks for all ages and abilities with hassle free itineraries to make sure you have the best and easiest experience possible. With over 40 years experience we know everything needed to make sure your walking holiday is perfect, attention to detail is our main priority and we wont cut any corners which you can see by our many 5 star reviews, is true!


Contact info

4.8

Excellent

TrustScore 5 out of 5

133 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A holiday we will never forget

Matthew was great at communicating and listening to our concerns about travelling with our elderly father. He adapted the walk to suit our needs. He chose BnBs that were quaint and beautiful. His instructions and maps were brilliant. We were also able to communicate with him during our walk and he was very responsive. Would definitely recommend this company to anyone wishing to do a walking holiday.

July 8, 2023
Unprompted review
Rated 5 out of 5 stars

Perfect from start to finish

My experience with Walk with Williams has been nothing but first class from the very first contact. I had a custom, self guided, trip put together for me. All of the connections were without fault, the accommodation was varied (pub, B&B and independent hotel), and on the trail were available. When accommodation was not available right on the trail, then pick up and drop off was organised.

I wouldn’t hesitate to recommend Walk with Williams, and I would use them again in a heartbeat.

June 17, 2023
Unprompted review
Rated 5 out of 5 stars

Norfolk Coast Trail Hike

Matthew Williams created a personal itinerary that was perfect for us. the longest walk was only 6 miles and he arranged all the accommodation, transportation and baggage transfers. We walked from Hunstanton to Hopton-on-Sea. We had 3 nights in Hunstanton at the start of our walk - he arranged the pick up and drop off for each day. That was a very thoughtful and relaxed start to our ultimately 85 mile walk. He also reserved dinners when reservations were advised. Everything went like clockwork from his end. We had some minor hiccups locating the Acorn signs but Matthew was always just a phone call away. Matthew made our holiday memorable for all the right reasons. We could not have done it without his planning. I highly recommend booking a tour with walkwithwilliams.

June 1, 2023
Unprompted review
Rated 5 out of 5 stars

Norfolk Coast Walk

The trip was well organized, all bookings were correct and we enjoyed every place we stayed. The communications were good and the weatherproof map was especially helpful. Our luggage was delivered as promised each day and a couple of the property owners noted how helpful the person delivering the luggage was - taking bags upstairs etc.

June 1, 2023
Unprompted review
Rated 5 out of 5 stars

The Ridgeway

Excellent planning of our Ridgeway walk, including facilitating the addition late on of our Ukrainian guest who we invited to join us. Well chosen accommodation. Days of manageable walking for 2 octogenarians. Reliable taxis organised to take us to accommodation when not immediately available close to the route. Friendly and efficient organisation and being collected at the end by Matthew was much appreciated. Thank you

May 16, 2023
Unprompted review
Rated 5 out of 5 stars

Perfectly Done

Everything was perfectly organized.
All along Mathew was very communicative and available for questions.
All the info was given before.
On time with best hotel experience.

May 17, 2023
Unprompted review
Rated 5 out of 5 stars

Northumberland Trail with blue skies!

A few things that made our walking with William an awesome experience:
1. Communication: Prior to our booking and after we had selected the trail matthew was available to any question we asked.
2. Professionalism: we felt in very good hands. Experienced "walkers" with spot on tips and advice.
3. Personal care: although the package was selected from an array of trails offered we felt it was tailored to our needs
4. The little things: they gave us maps and band aids!
5. Logistics: everything went smoothly with no issues. B&BS were perfect for us, transfers and taxis. they even controlled the weather! not a drop of rain in a week!

May 16, 2023
Unprompted review
Rated 5 out of 5 stars

Custom trip with all necessary support

walkwithwilliams customised our trip from some requirements. Walking timing was very well planned, and arriving at the cozy B&Bs curated by them was a nice finish of each walking day. The info provided prior to the trip helped us plan and set expectations for the upcoming day. Great material.
We chose to have our luggage transferred so we walked light. Everything worked like a clock. Thank you.

April 28, 2023
Unprompted review
Rated 4 out of 5 stars

Walking Hadrian's Wall

All the accommodation and other arrangements worked well and was of good quality. Instructions and communications clear and helpful.

April 23, 2023
Unprompted review
Rated 4 out of 5 stars

Great accommodation and itinerary.

Great accommodation and food,well planned itinerary. Careful planning of our 6 day Dalesway walk paid dividends. Good hotels and b and b's with good meals made for pleasant overnight stops and enhanced the experience.

March 22, 2023
Unprompted review
Rated 5 out of 5 stars

The Dales Way

Our Dales Way walk was very well organised. Tailored to meet our needs.

Walk with Williams answered all our questions in a timely manner.

We have no hesitation in recommending them and will certainly book with Williams again if we do another long distance walk.

September 16, 2022
Unprompted review
Rated 5 out of 5 stars

Superb customised service & excellent planning.

Matthew made our Hadrian's Wall walking trip effortless (all we had to do was walk). At short notice he booked great accommodation, luggage transfer, and offered helpful suggestions about what to bring. His communication was superb. I suggested a change of the initial suggested itinerary (involving less mileage per day) and he had a new proposed itinerary the next day - which was perfect.
He took all the guesswork out of doing a walking holiday in another country and offered knowledgeable suggestions about "don't miss" sites along Hadrian's Wall.
We didn't want to stop when we'd finished, and plan to book another walking trip in future with the helpful Matthew.

September 24, 2022
Unprompted review
Rated 5 out of 5 stars

A seamless walking holiday

A seamless walking holiday. Such a relief to have all the accommodation arranged and to find the baggage waiting for me at the end of the day. It was a beautiful walk too.

September 24, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look