I mistakenly ordered the wrong item, the retail assistant instantly said I could swap the item - even being on sale. She provided help and advice at appropriate times. Wallace cotton is dear to my hea... See more
Company replied
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See what reviewers are saying
This was my first experience purchasing online from Wallace Cotton and it was so easy. The service was excellent, my nightwear purchases are great quality and arrived quickly. Thank you, I will be... See more
Staff at constellation drive/Rosedale are a team of gorgeous women who are not only helpful but friendly and really engaged in their customers. I love going there although it’s a bit out of my way
Purity Organic Cotton Duvet Cover Set - Green Stripe. The order process was straight forward and easy. The items arrived within 2 working days and were packaged beautifully in a Wallace Cotton draw... See more
4.9
Excellent
347 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
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Great shopping 🛍 experience
Excellent customer service
Fast delivery
Beautiful product
October 20, 2025
A very quick response to my order and…
A very quick response to my order and the delivery details were also provided promptly.
October 6, 2025
Great online service
Really appreciate the online service and refund policy - I live in the country and can't always make it to a store, easy t deal with.
September 29, 2025
I only ever buy my linen from Wallace Cotton …
A long time customer of Wallace Cotton I either purchase online or in store. I always keep an eye out for sales - as I did when I made my most recent purchases. Customer service (at Rosedale) was excellent as always.
September 15, 2025
Fluffy towels
Great service & lovely product. Looking forward to using the fluffy towels.
September 12, 2025
Great products, good value. Easy to order online and had seen the…
Easy to order online and had seen the quilt in the shop in Albany made up on the bed which made me want to buy it.
September 11, 2025
Quality products and fast delivery to…
Quality products and fast delivery to my rural address
September 11, 2025
My order was processed promptly
My order was processed promptly, and arrived within 3 days, tracking was easy. All in all great service and would highly recommend Wallace Cotton.
August 21, 2025
Great service and quality products.
August 17, 2025
Quick and efficient despatch ,updates…
Quick and efficient despatch ,updates all the way.
Arrived 2nd day. Love your sheets great fit and quality
August 4, 2025
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