David at Wallace Gas & Heating is superb. I’ve used his services for numerous years and will continue to do so for many years to come. He’s very friendly and professional, keeps the environment very c... See more
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Wallace Gas & Heating provides fast response boiler repair and servicing company. We are based in Flackwell Heath and serve all the surrounding areas. With over 20 years experience in the industry we are highly capable when it comes to bringing the best possible outcomes for customers. We pride ourselves on fast and accurate solutions to any problems you have with the heating and hot water in your home.
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Outstanding Service
David was prompt, polite and solved a heating problem that had been outstanding for years.
All is now great and I would highly recommend David and will definitely be using his services in the future.
6-star customer service!
David at Wallace Gas & Heating is superb. I’ve used his services for numerous years and will continue to do so for many years to come. He’s very friendly and professional, keeps the environment very clean and is very respectful. He always explains everything clearly to me and is very good with his communication - from booking, to actually carrying out the service, to afterwards. Excellent in every way, thank you!
David is very experienced
David is very experienced, knowledgeable and reliable. His services are highly recommended.
Reliable and professional gas and heating engineer
David Wallace is a reliable and very professional gas and heating engineer. I would recommend him to others without hesitation.
Really good experience
Really good experience, everything was laid out simply and explained and costs were clearly outlined as well as alternative providers - highly recommend.
Great Boiler Service
Great communication, arrived on time. Clean & very efficient. Very easy to deal with. Would highly recommend.
Have used David for years now for our…
Have used David for years now for our Boiler. He’s reliable, communicative and has fixed issues in a timely manner.
Would recommend David to anyone!
Excellent service
Excellent service! We had an emergency issue with our hot water, and he responded incredibly quickly. He arrived promptly, diagnosed the problem straight away, and fixed the boiler efficiently and professionally. He also carried out a full boiler service, which gave us great peace of mind.
Very knowledgeable, reliable, and courteous throughout. He explained everything clearly and made sure everything was working perfectly before leaving. We’re extremely grateful for the fast response and high-quality work. Highly recommend!
A job well done
David was thorough and professional in his approach
A job well done
Boiler controller replacement
David replaced our boiler controller, programmed it and checked the system functioned correctly before leaving. A very confident guy and just the right kind of qualified person we needed for this type of work.
Boiler repair
David kept me updated on his arrival time, carefully explained what the problem might be and what it would cost. Collected and fitted the part. Job done. We have booked David to do another job for us.
Prompt and professional
Prompt and professional. Would definitely use again and recommend.,
Great help
Prompt, helpful and sorted several boiler problems in one trip. Would definitely use again.
Great communication and lovely person…
Great communication and lovely person and professional.
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