Wallace Home FinanceReviews 

103
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I came to Colin at rock bottom, navigating divorce with no clue financially and no hope of how I could afford to keep my home. Colin found a way, guiding me every step of the way and never getting fru... See more

Company replied

Rated 5 out of 5 stars

As a first-time buyer, the whole mortgage process felt overwhelming, but Allen made everything as clear as possible. He always took the time to explain every option and step in detail. Throughout the... See more

Company replied

Rated 5 out of 5 stars

Can't thank Allen enough for his help in securing our mortgage and protection. Went above and beyond from start to finish: clear and honest advice, regular updates, nothing too much trouble - lovely c... See more

Rated 5 out of 5 stars

I can't thank Allen enough for helping to secure what was quite a tricky mortgage for various reasons at an excellent rate. He was immensely patient, answering my questions again and again, and... See more

Company replied

Company details

  1. Mortgage Broker

Written by the company

Impartial Mortgage and Protection advice tailored specifically for you because no two financial journeys are the same.


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4.9

Excellent

TrustScore 5 out of 5

103 reviews

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4.9

All reviews

(103)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

1st class experience from start to finish

Having come in to the house buying world with 0 experience or knowledge of what to expect, Joe was an absolute gem from start to finish.
His knowledge and advice was more than I could have expected, advising on all aspects when needed including solicitors and surveys.
He was always available whenever I needed for a call and no question ever seemed too simple, I couldn’t recommend him enough!

April 30, 2025
Unprompted review
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Reply from Wallace Home Finance

Thanks for your kind review Harry - May you have many years of happiness in your new home! Thanks for using Wallace Home Finance

Rated 5 out of 5 stars

Joe was very helpful and went above and…

Joe was very helpful and went above and beyond at every turn. We are first time buyers so were unsure of the process but Joe was very knowledgeable and answered all our questions regarding mortgages and other parts of the home buying process.

March 28, 2025
Unprompted review
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Reply from Wallace Home Finance

Thanks very much for using Wallace Home Finance - Wishing you many years of happiness in your new home.

Rated 5 out of 5 stars

Highly recommended

Highly recommended! Experience was super smooth and easy and Colin was extremely helpful at explaining everything in simple terms. This was our first house purchase and he made the entire mortgage process stress free and really went above and beyond to answer our queries and offer us advice. We'll be recommending the service to anyone we know who's looking and we'd use his services again in a heartbeat.

March 3, 2025
Unprompted review
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Reply from Wallace Home Finance

Thanks very much for your kind review and for using Wallace Home Finance - Wishing you many years of happiness in your new home.

Rated 5 out of 5 stars

Allen is a brilliant mortgage advisor

Allen is a brilliant mortgage advisor. He has made the process so much easier and managed to get me a great deal with his access to broker only mortgages. Being guided through the process by someone so knowledgeable and helpful is a real privilege. It’s very much worth paying some money upfront for the service and of course more favourable mortgage deals. Cheers Allen!

March 18, 2025
Unprompted review
Rated 5 out of 5 stars

As a first time buyer

As a first time buyer, I had Joe Wallace as my mortgage broker and he worked fantastically with me. I wouldn't have chosen anyone else and I will definitely be using him for my next house purchase. He gave me detailed presentations on the process of house buying, insurances and always gave me great advice on how I should be going about the house buying process. As someone who has never bought a house before, it can seem like a very daunting and scary task. That's why it's so important to have an experienced and knowledgeable person tied to the hip to guide you through every single detail of the house purchase. He got me the best interest rate going and had my best interests as his first priority. Working out of hours, answering my phone call questions on holiday, Joe went above and beyond to make sure I had the best house buying experience that was stress free and reassured. With every house purchase, there are challenges of course but I couldn't have done this without Joe.

December 19, 2024
Unprompted review
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Reply from Wallace Home Finance

Thanks for your kind review and 5 star rating - Wishing you many years of happiness in your new home.

Rated 5 out of 5 stars

5 star and above experience from Allen

5 star and above experience from Allen! He went the extra mile to secure us a mortgage on our new home. It wasn’t an easy case and he always answered every question within a timely manner and always advised in the best way possible. I don’t think he could have done anymore for us. Thankyou again Allen!

December 18, 2024
Unprompted review
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Reply from Wallace Home Finance

Thank you Francesca, Very kind words! All the very best wishes for your life in your new home!

Rated 5 out of 5 stars

Phenomenal Service as Always!

We recently moved house and once again used Colin for our mortgage and protection needs. Helpful from start to finish; always available on the end of the phone when needed and completely took away any stress we may have otherwise had. We would not use anyone else and cannot recommend highly enough!!!

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Service! Takes the stress away of mortgaging a house!

Allen helped me secure my mortgage and income protection for my first home. It made my life such much easier. We had a few zoom calls where we went through the whole process and Allen asked me what I wanted. Allen explained the process really well and answered all of my questions. I then left Allen to it. He was easy to contact and would reply swiftly. I would message him night and day and I would always get a helpful reply. He managed to secure a good mortgage deal and even updated it a few times when the interest rates went down. The mortgage monthly payments are well in my budget meaning I can save and overpay the mortgage, which is something I wanted to do. This being my first buy and doing it by myself I was obviously quite nervous about it but having Allen there every step advising me what to do was so valuable. I'm going to recommend him to anyone I know that's going to buy a house. And will use him to navigate my remortgage when I come off the fixed rate.

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

A top class service

I had the pleasure of Allen guiding me through the process of my first remortgage.

I’ve known Allen for years and feel entirely safe and secure with his professional approach. He left no stone unturned throughout the remortgage, improving the good deal he’d already found us just before the renewal completed.

Allen is diligent, smart and a very clear communicator. He’s also honest and upfront and left me very clear with next steps etc.

I would have absolutely no hesitation in recommending Allen to friends, family and anyone who reads this and without doubt I’ll be counting on his services again when it comes to renewal time again.

November 11, 2024
Unprompted review
Rated 5 out of 5 stars

Allen was amazing throughout our whole process as first time buyers!

Allen was amazing and extremely helpful throughout our whole process as first time buyers, we could not have asked for any more. We were able to get in contact with Allen at any time if needed. Allen explained everything to us and we felt he genuinely wanted the best for us. I would highly recommend to anyone and will be definitely calling on Allen when our fixed rate ends! Thanks Allen!!

October 24, 2024
Unprompted review
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Reply from Wallace Home Finance

Thanks very much for your kind words - Wishing you every happiness in your new home. Thanks for using Wallace Home Finance!

Rated 5 out of 5 stars

Allen was absolutely amazing throughout…

Allen was absolutely amazing throughout our right to buy process. From start to finish every step of the way Allen explained everything and provided us with updates whenever he could. Always accessible, which is a big help for any questions. Very knowledgeable and wants the best outcome for you. We`re definitely going to call on Allen when our fixed term is up. Highly recommend!

October 14, 2024
Unprompted review
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Reply from Wallace Home Finance

Thank you very much for your kind review Kevin - Very much appreciated and helps other potential clients with their decision to choose us! Wishing you many more years of happiness in your home!

Rated 5 out of 5 stars

Absolutely brilliant team…

Joe and the Wallace Home Finance team were so knowledgeable about what was available on the market and helped us remortgage. Even remortgaging with the same mortgage provider, whilst paying off a lump sum, needs good communication and timing to ensure you maximise your lower rate on “switching”. Special mention to Joe who always knows the best rates and monitors to ensure passing on his experience and expertise to clients. I will always use Joe and the team as I have complete trust in their ability to deliver the best results. Thanks 🙏

October 1, 2024
Unprompted review
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Reply from Wallace Home Finance

Thanks for your kind review - Very much appreciated!

Rated 5 out of 5 stars

Fantastic first time buyer experience from Joe

Fantastic first time buyer experience from Joe.

As a first time buyer, I went into the house purchase process with little to no understanding of how it all worked. Joe was very informative at every stage, guiding me through the full house buying process as well as securing me a very competitive mortgage rate at a period in time where interest rates were high!

I would recommend to anyone buying a home.

Thanks Joe and the team.

July 18, 2024
Unprompted review
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Reply from Wallace Home Finance

Thanks very much for your kind review - Wishing you all the best in your new home!

Rated 5 out of 5 stars

100% Recommend

My experience with Joe has been completely and utterly wonderful. He has been so helpful at every step of the way. Being a first time buyer and a single person, Joe has explained and talked me through each step so I feel completely prepared for my new journey. I would definitely recommend Wallace Home Finance to anyone.

September 12, 2024
Unprompted review
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Reply from Wallace Home Finance

Thanks for your kind review and for choosing Wallace Home Finance - Wishing you all the best in your new home!

Rated 5 out of 5 stars

would highly recommend

would highly recommend. Allen is excellent!

September 12, 2024
Unprompted review
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Reply from Wallace Home Finance

Thanks for your kind, concise review and for choosing Wallace Home Finance.

Rated 5 out of 5 stars

Would not use anyone else!

As a first time buyer I had no idea how the process works or where to start, thankfully I came across Wallace home finance. Colin explained the whole process to me from start to finish. Colin could not have been more helpful, even though I'm at the end of the buying process he's been at the end of the phone whenever I've needed help, Colin is more like a friend now and am honestly looking forward to re-mortgage in a few years. The cost was very low considering how much work Colin did to get everything sorted and has made buying my first home a joy.

Colin you are a true gent and I thank you!!!!

May 2, 2024
Unprompted review
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Reply from Wallace Home Finance

Thanks for your kind review and for choosing Wallace Home Finance - Wishing you all the best in your new home!

Rated 5 out of 5 stars

Exceptional Service from Wallace Home Finance

I am writing this review to express my heartfelt gratitude to Colin at Wallace Home Finance, who went above and beyond to guide me through the mortgage process during a phenomenally challenging time in my life.

As I was going through a messy divorce, I was left feeling uncertain, anxious, and overwhelmed by the prospect of making any important decision about my future, especially securing a mortgage to remain in my family home. That's when I turned to Wallace Home Finance and Colin for guidance.

Colin was a beacon of calm and expertise throughout the entire process. From our initial consultation, I knew that I was in good hands. His warm and empathetic approach immediately put me at ease, and he took the time to listen to my concerns and understand my situation.

What struck me most about Colin's service was his ability to break down complex financial jargon into simple, easy-to-understand language. He explained every step of the mortgage process, offering clear guidance and reassurance at every turn. His patience and expertise were invaluable in helping me make informed decisions about my mortgage options.

Throughout the application process, Colin was responsive, reliable, and proactive. He kept me informed of every development, and his communication was prompt and thorough. His attention to detail was impressive, and he ensured that all necessary documents were submitted accurately and on time.

The outcome of our collaboration was nothing short of remarkable. Colin successfully secured a mortgage that met my needs and allowed me to remain in my family home. I am still in awe of his ability to navigate the complexities of the mortgage market and find the perfect solution for me.

In conclusion, I highly recommend Colin from Wallace Home Finance to anyone seeking expert guidance on their mortgage journey. His exceptional service, professionalism, and compassion made an overwhelmingly stressful experience truly manageable. If you're facing a similar situation, I encourage you to reach out to Colin – he will be there to support you every step of the way.

July 1, 2024
Unprompted review
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Reply from Wallace Home Finance

Thanks for your kind review, for choosing Wallace Home Finance and taking the prize for the longest ever review!

Rated 5 out of 5 stars

The best!

I highly recommend Wallace Home Finance to anyone! I will be forever grateful for all the amazing advice and support Colin has given me. When I contacted Wallace Home Finance I felt completely overwhelmed, not knowing where to start with my finances. Colin was amazing. Professional, knowledgeable and really supportive every step of the way! He really goes above and beyond. He made a very stressful time in my life so much better! Thanks Colin :)

August 27, 2024
Unprompted review
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Reply from Wallace Home Finance

Thank you so much for your kind review! It was our absolute pleasure to work with you. Thanks for choosing Wallace Home Finance!

Rated 5 out of 5 stars

Allen was extremely helpful in both my…

Allen was extremely helpful in both my Mortgage and Protection needs. Was always available when I needed him.
Also recommended a conveyancing firm and they worked well together, as he said they would.
Will be using again when I re-mortgage in 2 years time.

August 7, 2024
Unprompted review
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Reply from Wallace Home Finance

Thank you for your kind review Chris! We look forward to a long and mutually beneficial relationship.

Rated 5 out of 5 stars

Outstanding Service and Swift Mortgage Approval by Joe Wallace

I had an exceptional experience with Wallace Home Finance, personal thanks to Joe Wallace.

Joe helped me secure my mortgage within just 2 weeks, an impressive feat in itself but to add to the mix we faced a rejection from one lender.

However, Joe didn't let it slow us down. He immediately submitted another application to a different lender on the same day, at no extra cost.

Amazingly, this second application was approved within 2 days!

Joe's professionalism, dedication, and swift action made the entire process smooth and stress-free. I highly recommend Wallace Home Finance and Joe Wallace for anyone looking for a reliable and efficient mortgage broker.

Thank you, Joe, for your outstanding service!

August 2, 2024
Unprompted review
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Reply from Wallace Home Finance

Thank you for your kind review - Wishing you all the very best in your new home when you move in!

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