Wallace Home FinanceReviews 

103
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I came to Colin at rock bottom, navigating divorce with no clue financially and no hope of how I could afford to keep my home. Colin found a way, guiding me every step of the way and never getting fru... See more

Company replied

Rated 5 out of 5 stars

As a first-time buyer, the whole mortgage process felt overwhelming, but Allen made everything as clear as possible. He always took the time to explain every option and step in detail. Throughout the... See more

Company replied

Rated 5 out of 5 stars

Can't thank Allen enough for his help in securing our mortgage and protection. Went above and beyond from start to finish: clear and honest advice, regular updates, nothing too much trouble - lovely c... See more

Rated 5 out of 5 stars

I can't thank Allen enough for helping to secure what was quite a tricky mortgage for various reasons at an excellent rate. He was immensely patient, answering my questions again and again, and... See more

Company replied

Company details

  1. Mortgage Broker

Written by the company

Impartial Mortgage and Protection advice tailored specifically for you because no two financial journeys are the same.


Contact info

4.9

Excellent

TrustScore 5 out of 5

103 reviews

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4.9

All reviews

(103)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Mortgage broker

Highly recommend them Allen Cooper is on the Ball thank you for everything 👍🏻

May 15, 2023
Unprompted review
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Reply from Wallace Home Finance

Thanks for your kind review Nigel - Much appreciated.

Rated 5 out of 5 stars

Allen Cooper, what a man!

Allen was fantastic, nothing was too much for him to do. Didn’t matter what time of day it was or whether in the middle of something else, he would always answer any queries we had pretty much straight away. Took the stress away from the whole situation and just said he’d sorted it without giving us chance to blink!
Thank so much, (again) Allen,
Absolute hero!
Adam & Rach

April 28, 2023
Unprompted review
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Reply from Wallace Home Finance

Thank you very much for your kind review Adam - Your review and business are very much appreciated

Rated 5 out of 5 stars

5* service from Vanessa

Vanessa was great throughout our process, as first time buyers we was unsure of a few things but Vanessa took care of everything and explained everything thoroughly answering any questions we had in detail. The process was so fast, smooth and stress free! Couldn’t recommend more thank you so much for everything

April 24, 2023
Unprompted review
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Reply from Wallace Home Finance

Thanks for your kind review Abbie - Vanessa will be thrilled with it and so are we!!

Rated 5 out of 5 stars

Just amazing! Thank you!

Where to start.

Allen is the guy if you have a challenge.
Last year we contacted Allen with regards to getting a mortgage, the sale didn't end up going through but it still became apparent that there would be a few 'hurdles' to overcome when we did want to proceed with a mortgage application. This year our search for a house continued, after 2 estate agents looked into the mortgage for us we were given a straight no within an hour without them even digging a little deeper (the estate agents in question advised that they prefer you to use their mortgage providers to make the process 'easier')

We then viewed a house which would be sold through a private sale, this is where Allen came to the rescue and quite literally worked his socks off for us to get us the right lender.
Allen has been there from start to finish with no stone left unturned.
We are due to complete on our house buy in less than 2 weeks and we can't thank him enough.

I would recommend Allen to absolutely anyone. If there is a mortgage advisor that can help with a difficult case it is definitely him!

I've said it hundreds of times but Thank you again, you have made our dreams a reality!

April 19, 2023
Unprompted review
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Reply from Wallace Home Finance

Thank you very much for your kind review - Your review is much appreciated

Rated 5 out of 5 stars

Allen was superb from beginning to end

Allen was superb from beginning to end.
Kept us up to date and informed all way through the process. Cant recommend enough. If you use Wallace Home Finance - trust me you wont regret it.

March 24, 2023
Unprompted review
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Reply from Wallace Home Finance

Thanks for your kind review Scott - Feel free to tell everyone you know!

Rated 5 out of 5 stars

Thank you for a great service

Colin took time to listen and find a solution that fitted our needs. Many thanks for all your help.

March 10, 2023
Unprompted review
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Reply from Wallace Home Finance

Thank you very much for your kind review Paul - Your review and business are very much appreciated

Rated 5 out of 5 stars

Fantastic Service Throughout!

Allen made the whole mortgage process so simple! Extremely knowledgeable and answered all of our queries really quickly, kept on top of everything throughout and provided us with constant updates. Allen even managed to get us a cheaper deal 5 times while we were waiting for the house purchase to go through which was amazing.

Would recommend Wallace Home Finance to everyone!

March 8, 2023
Unprompted review
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Reply from Wallace Home Finance

Thanks very much for your kind review Patrick - Glad we could help and that Allen delivered such a great experience! Tell all your friends about Allen!

Rated 5 out of 5 stars

Friendly, informative and helpful!

Allen was very informative when it came to all aspects of the mortgage process. Throughout the process he was helpful and responded quickly with answers to any queries I had. Overall, I would absolutely recommend Wallace Home Finance to anyone looking to get a mortgage.

March 1, 2023
Unprompted review
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Reply from Wallace Home Finance

Thanks very much for your kind review Besmir - Glad we could help and that Allen delivered such a great experience! Tell all your friends!

Rated 5 out of 5 stars

I wish I could give more than 5 stars!

I wish I could give more than 5 stars!
Allen helped us through thick and thin with a number of challenges and hurdles purchasing our house.
He was with us right up until the move, something that I doubt most agents would do, and for that, I will be using his services again soon after the sale of the next house!
Thanks from us Allen!

February 11, 2023
Unprompted review
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Reply from Wallace Home Finance

Thanks very much for your kind review Anthony - Glad we could help and that Allen delivered such a great experience! Tell all your friends!

Rated 5 out of 5 stars

Great service & advice!

Colin and his team have been fantastic with our remortgage, which wasn't an easy one. Colin was happy to meet with us to chat through the various options, kept us up to date throughout the process and gave us options we hadn't even thought about, which fits brilliantly with our long term plans. I would highly recommend Wallace Home Finance for your mortgage needs.

January 18, 2023
Unprompted review
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Reply from Wallace Home Finance

Thank you for your kind review Rachel - It helps to have such great clients! Thanks for using us and feel free to tell all your friends!

Rated 5 out of 5 stars

You'll be silly not to use wallace finance

When my sister pushed me to talk to colin I was a bit apprehensive due to my age and only having ex amount of savings. Colin was very approachable and made me feel at ease and wouldn't make any judgements against me. He talked me though the process and took all my details of my financial history to my credit score etc. He was very honest and upfront with me. He came back to me about a week later with an offer that surprised me and said he could push for a.higher one if needed. As it happened I didn't need to. I trusted Colin with sorting everything out for me from the mortgage to life insurance and solicitors. He took the stress away and controlled my path to buying my first house. It felt like I was part of the wallace family in the end and not just a customer. I would HIGHLY RECOMEND wallace finance for mortgage advice and definitely ask him to sort everything out for you. I just couldn't believe how easy buying a house was and even with a few hiccups Colin just took all the stress away for me and sorted things out in such a calm collective manner that I didn't have nothing to worry about. I can't thank Colin and his team enough but hopefully this review will make whoever reads it, make your decision for you.
Thankyou Wallace finance ❤️

December 2, 2022
Unprompted review
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Reply from Wallace Home Finance

Thanks David - You were a pleasure to deal with and I wish you all the very best in your new home!
Thanks for using WHF!

Rated 5 out of 5 stars

Fantastic service, made remortgaging simple.

Allen has been fantastic throughout the mortgage process. Not only with his advice and expertise, but his professionalism and friendly personality making the whole process run smoothly even when we had a few obstacles to overcome. He took the time and went the extra mile to work out the best options for me and my future. I will certainly be contacting Allen again at my next renewal terms. 100% recommend.

December 7, 2022
Unprompted review
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Reply from Wallace Home Finance

Thanks Simon - Always great to hear such fantastic feedback! Thanks for using Wallace Home Finance to arrange your mortgage and we look forward to helping again in the future.

Rated 4 out of 5 stars

We wanted a mortgage to buy our council…

We wanted a mortgage to buy our council home. The build wasn’t straight forward but Allen sorted out a mortgage without the extra expenses we were expecting. Would recommend and use again

August 22, 2022
Unprompted review
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Reply from Wallace Home Finance

Thank you for your kind review - We're absolutely delighted to have helped you own your own home - Thanks for choosing Wallace Home Finance!

Rated 5 out of 5 stars

All round excellence!

Couldn’t recommend Vanessa more if I tried! She was exactly what I needed to navigate through the world of mortgages and different rates. She talked me through every step of the process and kept me up to date with information. Vanessa is reliable, professional, a great communicator, honest and flexible. I’ve already recommended her to friends. Thank you very much for making a stressful time a little easier!

August 17, 2022
Unprompted review
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Reply from Wallace Home Finance

Thank you for your kind review Emma - We appreciate your comments and personal recommendations!

Rated 5 out of 5 stars

We would/will recommend Vanessa to anyone & everyone!

Vanessa was recommended to my husband and I and we are so glad she was! From the first day we met Vanessa, we knew she was on our side and would do her best to get the best for us. As first time buyers, we didn’t really have knowledge of anything however Vanessa has been super helpful in explaining everything and answering all our questions! Vanessa has been really clear about what the process is, she has kept us up to date with what stage we were at, what was needed from us and timings. With Vanessa’s help, we were able to go through the house buying process quickly & smoothly. We are so grateful for her help and look forward to continuing to use her services in future. We would recommend her to anyone & everyone!

August 3, 2022
Unprompted review
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Reply from Wallace Home Finance

Thank you for your kind review! Vanessa's pretty special!

Rated 5 out of 5 stars

Made what felt impossible, possible.

Wallace Finance made what felt impossible, possible for us, they have done so much for us and have gone above and beyond to support us through the house buying process, this review only covers a small segment of what they did for us. They were fantastic and cannot thank them enough for helping us get our first home.
We joined the First Time Buyers Club, which involved Colin talking through the process of buying a house step by step which calmed any anxieties we had. Colin was able provide us with support, information, and all we needed for the process and was with us from start to finish. Colin tailored his services to our needs, requirements, and funds, with the ability to meet us on a personal level. For example, I have a husband with severe heart disease and Colin was able to share with us in a sensitive manner how to manage risks within buying a house, as well as the possibilities for us. He also after sifting through various insurers, was able to insure my husband (which we thought this would not be possible). Colin and Poppy were approachable people and were able to support us overcoming difficulties in the process. As a dyslexic they also supported me with completing forms and understanding information. We have our keys and home now, but Colin and the team are still there to support us. They are reliable, committed, efficient, professional, honest, thoughtful and a hard-working team and again I would recommend them 100%.

July 2, 2022
Unprompted review
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Reply from Wallace Home Finance

It was a bit of a long road but we got there in the end. Hope you are enjoying your new home and settling in! Thanks for the kind review

Rated 5 out of 5 stars

Wonderful service from Deborah

After being diagnosed with cancer, I didn't think I'd be able to find affordable life insurance. Deborah went above and beyond to understand exactly what it was we wanted. I never felt pressured and the whole process was friendly, personalised, friendly and professional. I am delighted with the product Deborah was able to find us and I wouldn't hesitate to recommend her. Thank you Deborah, I hope to do business with you again soon.

May 18, 2022
Unprompted review
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Reply from Wallace Home Finance

Thanks Rebecca - Delighted for you that we were able to source this for you in your situation. Debbie feels passionate about obtaining protection for clients who don't think they'll find it. Thanks for choosing Wallace Home Finance. Personal Regards, Colin Wallace

Rated 5 out of 5 stars

Fabulous service from Vanessa

Fabulous service from Vanessa. We cannot thank her enough. Nothing was ever too much trouble, even though our situation was problematic at times! Highly recommend and will definitely use again.

May 11, 2022
Unprompted review
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Reply from Wallace Home Finance

Thanks Katie! Nothing is ever too much trouble for our fantastic clients - Looking forward to dealing with you in the future! Thanks for choosing Wallace Home Finance.
Personal regards
Colin Wallace

Rated 5 out of 5 stars

Stress free finance

Wallace Home Finance have been amazing. Joe and Colin have helped me get my finances back on track, answering all my
questions and making the process stress free. Couldn’t recommend them highly enough and will definitely be using there services for any other mortgage or finance advice

May 9, 2022
Unprompted review
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Reply from Wallace Home Finance

Always a pleasure for you sir! Thanks for the review

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