Walls and Floors Reviews 

Great Service very quick turn around. Excellent product and economical.

Ordered various samples to choose from, arrived a couple of days later with no problems. After much deliberation, decided to order the Madagascan Ipil oak wood effect tiles on 10th July. They arrived on 2 x pallets on 14th July and are very good quality with a really realistic wood grain finish which will be great for our new extension floor, due to be completed before end of September. I checked the consignment upon delivery and found 9 of the tiles had suffered some damage. Contacted customer services and they immediately emailed through a damaged delivery survey for me to complete and return. I received a follow up email today (15th) advising that replacement tiles will be sent out. I cannot fault W&F customer service and they will be recommended to family and friends for future projects.
Update: 16th July Mehwish in CS emailed to advise replacement tiles will be delivered on 20th. Excellent customer support, much appreciated.

Recieved our prompt delivery for the bathroom panels, unfortunately 1 was damaged, emailed the company and spoke to maryam who was professional and very helpful, sorted a replacement and kept me informed all through the process, would highly recommend this company. Thank you maryam

Delivery was quick and well managed - the pieces look really good quality for the price, already had several compliments on how good the cladding looks

Good quality products
Excellent time for delivery samples

Lovely service and quality would use them every time !

Called at 3 minutes past 3. Cut off for next day delivery is 3pm.

Spoke to a lady that had no customer service at all.

I offered to pay for a guaranteed delivery before 10am. I didn't expect them to pick up the cost. She refused to do speak to their courier.

I asked to speak to a manager, was unavailable.

The lack of any attempt to help a customer was was appaling. Having run material distribution businesses for 25 years, you know there's always an ability to sort out a delivery. Especially when a customer is willing to pick up the cost.

Walls & Floors poor service. Your staff have let you down badly.

I've placed the order, as our customer likes the pacing. However having dealt with this lady. I certainly wouldn't recommend this business. As they have a computer says no attitude.

Rapid delivery

Arrived quickly and well packaged, beautiful tile and great price.

Good quality products and at a reasonable price.

Really pleased with our floor tiles, and they were competitively priced as well. There were a few damaged tiles, but Wardan kindly agreed to replace all of them as a goodwill gesture. Excellent customer service.

Wide range of products, good quality and good service.

Maryam was very helpful today.

They solved my problems, were very proactive, and were very polite.

Thank you Maryam, after a mistake on my part, my issue was resolved quickly.

Very nice company to deal with thank you for the help

Ali was extremely helpful.
He helped us see the whole picture -(mix and matching tiles for our bathroom)
Renovating a bathroom is exciting but can be stressful, he helped ease that stress. Thank you. The tiles are also good quality and well priced.

I am delighted with the product. Was easy to use and colour true to picture.
However the delivery was expensive… I could understand it if it was going to a far reached place but I live just outside Glasgow. 🤨

Excellent customer service, delivered on time. Tiles look amazing in my bathroom!

Love this company
Great prices. Fast delivery. Very helpful customer service.

Good Price
Good Product
Quick Delivery

Great product.
Impressive quality