Waltham Forest Council Reviews 66

This has to be the most frustrating website I have ever come across can't access my council tax as it makes you sign up to another website which would not accept my email address so had to use another one then kept telling me to confirm via email which did not arrive in my inbox and after asking it to resend I still didn't get it and am now locked out so now can't find out how much they have increased my council tax and therefore can't budget until they charge me this is beyond pathetic

This morning I spoke with Jas she was very helpful to me . I m glad I find her on my call . I give her 5 stars she deserves.

Fraudsters are working behind the CCTV cameras in this borough to charge you for nothing by misusing the law. After eight weeks from the alleged date of contravention, I received the ONLY ONE notice (Charge Certificate) asking to pay now £195 or face county court judgement (which I am committed to proceed). This is absolutely financial harassment and extortion done by one of local authoritie's departments.
In addition to the contravention which has not been taken place correctly, I also clearly explained in writing that I had not received any other notice prior to this one. Instead of reducing the amount back to the original (same as first notice) I don't know why they ignored my explanation and copy/paste some already composed paragraphs which are totally irrelevant to my statement and sent to me. This scam operation under the council's management is absolutely horrible and shouldn't continue anymore to rip off the innocent people unreasonably. Simply, the law is being abused by them to make money. Please stop this nasty money-making project by giving unnecessary stress, hassle and pain to the people.

Worst council in London. some staff are rude and racist. do not invest or do a business in this borough....There are many borough in London are million times better.
I had a business and I took a portion 43 square metter from a landlord and WFC forced me to pay 108 square metter despitec a landlord confirmed that I have only 43 square metter and I sent the floor plan and all require documents to Waltham Forest Council and also to Valuation Office agency.
Waltham Forest Council to the court stating that I have refused to pay business rate of the size 108 square meter, and they have refused to inform the court that I have 43 square meter despite I sent all require documents confirming the size 43, also a landlord and estate agency confirmed the size 43. In fact they were perverting the court.
I have recieve many emails and bully text messages from WFC.
Also, I have been told by enforcement officer that there is a possiblity to be arrested if I do not pay for the size 108 square meter....
Once I have been told "what he can do my Local MP" , when I told them that I will report their abuse of power to my local MP ......it seems are out of control

The worst council the worst country in the world ripping off the people I get 2 tickets in 1 min and I try to pay the ticket they don’t let me to pay now they send me £390 to pay scam bags

Attended a family funeral which overran considerably and it was inappropriate to leave mid service to return to the car. I expected the service to take an hour but in took two hours, and I had paid for a ticket for two hours to give time to walk there and back. We ran back to the car to find the officer had just issued a penalty, but he assured us that our situation was understandable and so he would add a note to the council so the penalty could be cancelled. He advised also that we emailed the council the following day to explain the delay in return to the car. He had no doubt that the penalty would be revoked.
I received a fine of £80 and when I questioned this online, as no contact available to discuss; the AI was useless and uninformative, so I paid the fine.
Shame on the council for taking this stance. A greedy way to make money for the council.

This council should be more concerned about current and previous children who need proper homes rather than the care homes amd funds should be to support those who need learning support or home help as opposed to placing foreign false political aslymi d seekers in foster care. Funds wasted on more immigrants who know the loop holes th enter uK.

Waltham Forest council service is complete waste of time.
booked large item collection they never picked up when you complaint complete form for complaint and is waste of time. Never get any resolution.
Contacted for last 3 years 6 to 8 times email and phone to fix a roof they never dealt with it.
0 star if it was. They get their wages doing nothing for the Comunity.

No PCN sent just straight to a charge certificate , with a huge fine ! Is this something they are doing often

Tryinf to represent my cousin with learning difficulties. Housing department need I say more.

I used to have to go through several complaints procedures just to get some sort of action on my cases. Now they don't even reply to complaints. Broken system, greedy, and don't care.

If there was an option for minus or 0 stars I would select it. Horrible service. Weak slow responses. On hold for ages. No idea how Waltham Forest council is still operating. Careless, rude and pathetic. No training and etiquette.

Useless,careless at all

Waltham forest council is rubbish council in the UK.
They do not do tree pruning, they do not collect dust bin on time. Most of the roads crack. Most of the road CCTV doesn't work or they don't have CCTV.
I'm complaining for tree pruning last 3 years they don't have any response. Always they said it's not time to do pruning!!!

Horrible customer service and very rude agents. They just good with issuing fines and everything else you can email them and wait forever

fly tipping in garner rd is totally wrong, but they have a camera that has not worked for over ten years, they dont give a damn about the residents, all they care about is giving parking tickets out to get money in, another mafia council in london.

Have been running a business for over 18 years now,

Waltham forest have to be the worst council in the UK hands down!

These people do not treat businesses and business owners like humans, they deliberately cause businesses harm with their blasé attitude to significant changes which they don't even bother consulting local businesses.

We have been paying our business rates, which seems to increase every year! still we pay,

They have introduced CPZ, which has increased from the beginning,

They have sold off many parking lots for development and reduced parking on all roads,

They have closed roads, to make 15 minute neighbourhoods? all this means is there is more traffic and more pollution as people now have to travel further to go around the blockages!

They have never consulted businesses as they know they will get feedback against them? They say to look in the Waltham forest paper or the Library, but, I say, as a business who has time to go to these places everyday to keep up-to-date? why not just email us? or post us a letter?

They ignore 100 person signed petitions, they say parking doesn't affect businesses as TFL carried out a report which states parking doesn't affect businesses? All the data of this report was collected DURING THE LOCKDOWN! WHEN NO ONE WAS ALLOWED OUT OF THIER HOMES!

In an age where people should be helping one another, this council seems set on destroying local business,

Local councillors are unfortunately the same, who ignore issues. It really is a shame the way local businesses are treated, and the council seems set on shutting everyone down, would be easier if they just said it!

Thanks for nothing

Useless council who couldn't care less about the residents. Spending tax payers money like water on so-called 'traffic calming measures' which the council leader and his cronies refuse to monitor as this would involve them actually doing some work as a paid public servant! One of the worst boroughs to live in!

Used the RingGo app on Wednesday evening to book parking for Thursday, using the Tomorrow option to select the date.. Didn’t notice that it set the date to Friday and the next day ( Thursday) Waltham Council gave me a ticket. This Parking App is not fit for purpose, use at your peril as parking appeals are ignored

Had new kitchen fitted had floor levelled ..kitchen tiled. and painted ..absolute joke from start to finish.complained I have never had so many so called surveyors come and take pics still today its happening. Its been going on for nearly a year now all I keep being told is they can't get the contractor back to put right.that's terrible wrong.yesterday I had 2 people from walthamforest council come again to look at what needs doing he told me he is the person who gives the go ahead.to all repairs ect I said to him why can't you get these repairs done in stead of keep coming round to look .because I raised my voice he claimed I was rude and stormed off .I think he has a cheek to say that I was rude after all these months of been lied to by phone staff and surveyors. It's a long list .there are outstanding jobs that have been looked at but still nothing been done .I'm disabled,my wife has stage4 cancer and council are aware of this but still today they don't care ,can somebody please tell me what's happening to walthamforest council .

I have been living in Waltham Forest for almost 18 years. Based on my observations, this is the dirtiest and most repulsive council. Previously, they asked me to pay for something when under the local bodies' legislation I was exempt. We went to court, and after 28 months they lost the case, Guess how much that cost the council because of their incompetent finance and legal department employees because it does not come from their pockets.
For the last 5 weeks, I have been complaining about the recycle bin not being emptied. I have also contacted the local councilor, who happens to be the head of the council too, but no result.