Walther Strong Reviews 

300
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

It does stick fast to the wood to keep it safe from continuous wet surfaces, stickier than old-fashioned fly paper. Covers and seals strip wood, decking bolts and brackets. Once you learn how to handl... See more

Company replied

Rated 4 out of 5 stars

Great product just as described, slightly more expensive than anticipated but if you rate it on get what you pay for then it’s fair enough I suppose. I wouldn’t by an alternative product now I have us... See more

Company replied

Rated 5 out of 5 stars

Received quickly, easy to use although a clear tape would be much easier as I could see what I was doing and save repositioning. Lovely surprise of sweets in the box. Dogs enjoying drinking the rain w... See more

Company replied

Rated 5 out of 5 stars

Ordered following reviews on Amazon and comparing products - ordered direct from supplier as cheaper. Not the cheapest but specifically made for laying on decking. Ordering fine and delivery ver... See more

Company replied

Company details

  1. Manufacturing Service
  2. Construction Equipment Supplier
  3. Construction Material Wholesaler

Written by the company

We manufacture premium quality, application-specific tapes & adhesives. Our mission is to provide solutions to common construction problems. Here at Walther Strong, we are dedicated to making your lives easier. Pioneers of Deck Tape since 2012 At Walther Strong, we saw what the industry was missing: a purpose-built solution to prevent rot and prolong the life of decking structures from the ground up. So, we developed Deck Tape — the first tape engineered specifically to protect decking subframes from moisture ingress, UV exposure, and weathering.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

300 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(300)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product and excellent service

Great product and excellent service. Fast delivery. Loved the unexpected bonus in the box!

April 11, 2022
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Reply from Walther Strong

Thankyou for taking the time to share your positive experience, we really appreciate it- - Glad you enjoyed the surprise ! :)

Have a great day,
from the team @ Walther Strong

Rated 5 out of 5 stars

Great product and fast delivery

Great product and fast delivery, very good company

April 10, 2022
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Reply from Walther Strong

Thankyou for taking the time to share your positive experience - we really appreciate it :)

Have a great day,
from the team @ Walther Strong

Rated 5 out of 5 stars

Excellent service and product

Great service, product arrived within 24hrs of ordering. Well packaged (loving the enclosed biscuits as a treat)
Product, deck tape is expensive but it is everywhere so decided to get a reputable brand. Not going to scrimp on using something cheap and take the risk of rotting joists, time will tell if it’s money we’ll spent.

April 10, 2022
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Reply from Walther Strong

Thankyou so much for taking the time to share your very valued experience and positive feedback - we really do appreciate it.

Have a great day
the team @ Walther Strong

Rated 5 out of 5 stars

Excellent product prompt delivery nice…

Excellent product prompt delivery nice guy's

March 26, 2022
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Reply from Walther Strong

Morning Thomas,

Thankyou so much for taking the time to share your positive feedback :) - we really appreciate it,

Have a great day !
Jill, on behalf of the team @ Walther Strong

Rated 5 out of 5 stars

This did exactly what it said

This did exactly what it said, easy to apply

March 21, 2022
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Reply from Walther Strong

Hi Peter,

Thankyou for taking the time to share your feedback, we really appreciate it :)

from the team @ Walther Strong

Rated 5 out of 5 stars

I ordered deck tape

I ordered deck tape, the customer service was good with great interpersonal skills, product delivered on time including a surprise gift
Recommend highly.

March 17, 2022
Unprompted review
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Reply from Walther Strong

Good Morning,

Thankyou so much for taking the time to share your positive experience & feedback - and we are glad you enjoyed the surprise :)

Have a great day !
Jill
on behalf of the team @ Walther Strong

Rated 5 out of 5 stars

Well done Walther Strong

Well done Walther Strong. Having placed my order on line I needed to add an item. My phone call was dealt with in a professional, friendly and efficient manner, leaving me with confidence that my request would be dealt with.
Full marks! I'll be recommending Walther Strong!

March 8, 2022
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Reply from Walther Strong

Good Morning Stephen,

Thankyou so much for taking the time to share your positive experience, we really do appreciate it and glad we were able to assist you :)

Have a great day !
From the team @ Walther Strong

Rated 3 out of 5 stars

Your delivery was fine

Your delivery was fine. BUt the acid test is how your product actually works, which we won't know for decades. Your insistence on a premature review is a pain in the ass.

February 28, 2022
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Reply from Walther Strong

Good Morning Paul,

Thankyou for taking the time to share your experience and feedback - we really appreciate it.

I understand how you may feel that you are giving a premature review and it will be a while until you can test the 'true durability' of the tape yourself, but we ask for your feedback on our service and the initial application of the product because it is really important to us to continually improve our overall service as a company & team to the best we can possibly be !

Thankyou again & have a great day,
Jill - on behalf of the team @ Walther Strong

Rated 5 out of 5 stars

Super nice

Super nice and helpful on the phone

February 20, 2022
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Reply from Walther Strong

Good Morning Nicola,

Thankyou for taking the time to share your positive feedback - we really appreciate it :)

Have a great day,
The team at Walther Strong

Rated 5 out of 5 stars

What a great service I only bought…

What a great service I only bought 1tube of sealer and I’ve never had such good service from making the order to opening my parcel to find a packet of biscuits. Highly recommended buying from this company..

February 19, 2022
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Reply from Walther Strong

Good Morning Gavin,

Thankyou so much for taking the time to share your positive experience ! - we really appreciate it and we are so glad you enjoyed the biscuits and would recommend us.

Have an awesome day !
The team @ Walther Strong

Rated 5 out of 5 stars

Best company I have ever dealt with

Best company I have ever had the pleasure of dealing with. Customer service is second to none and the products are brilliant. I bought the deck tape and it’s brilliant. Although it wasn’t ideal some of the timber was still a bit damp. This stuck no problem. Really pleased. Thanks again

February 19, 2022
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Reply from Walther Strong

Good morning Thomas,

Thankyou so much for taking the time to share your positive experience and feedback - we really do appreciate it. Very glad to hear you got on so well with the DeckTape :)

Have a great day !
The team @ Walther Strong

Rated 5 out of 5 stars

What a brilliant company

What a brilliant company. I can not rate this company highly enough. The customer service is outstanding and the products are great. You would be silly to go anywhere else. Special thanks to Mr Dunn who took the time to discuss my order and ensure I had everything I need for my project. Truly outstanding, you’ve made my week. Thanks again.

February 12, 2022
Unprompted review
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Reply from Walther Strong

Morning !

Wow - thankyou so much for taking the time to share your positive experience and feedback - we really do appreciate it :)

Have an awesome day !
Jill

Rated 5 out of 5 stars

Brilliant Service

Ordered Deck Tape at 4pm one afternoon and it arrived before lunch the next day. Brilliant service and the added midget gems were a unexpected bonus. Will definitely order from Walter Strong’s again.

February 6, 2022
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Reply from Walther Strong

Morning June :)

Thankyou so much for taking the time to share your positive experience - I'm very glad the products got to you so quickly and you enjoyed the midget gems ! ;)

Have a great day !
Jill

Rated 5 out of 5 stars

Excellent service and communication…

Excellent service and communication thankyou.

January 25, 2022
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Reply from Walther Strong

Afternoon Rod,

Thankyou for taking the time to share your positive experience - we really appreciate it :)

have a great day !

Rated 5 out of 5 stars

Amazing customer service

Updated to 5* review for excellent customer service and resolving an initial issue quickly.

The deck tape originally received did not want to stick around the edges of the wood (maybe I just got unlucky and had a bad batch or it was something to do with the chemicals in the wood). In any case, Walther Strong got in touch with me and sent a replacement free of charge. Top service, thank you!

January 22, 2022
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Reply from Walther Strong

Afternoon Tim,

Thankyou so much for taking the time to share your experience - we are glad we were able to assist and hope the replacements arrive safely :)

Have a lovely day !

Rated 5 out of 5 stars

Excellent product and service

At first I was a little sceptical regarding the decking tape, but must say this is a brilliant product and easy to install. Clearly repels the water/elements, whilst hopefully protecting and extending the longevity of the joists. Although a little pricey, a great product with excellent service and quick delivery.

November 28, 2021
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Reply from Walther Strong

Good Morning Stuart,

Thankyou for taking the time to share your experience, its very interesting to read how you got on using DeckTape - we really appreciate your feedback ! :)

have a great day
Jill

Rated 5 out of 5 stars

I was looking for coloured silicon to…

I was looking for coloured silicon to match the oak window surrounds that had recently been installed.

The managing director himself telephoned me to advise that one of the colours i had requested was out of stock and following our discussion he sent me a sample board of the actual silicon itself to enable me to get as close a match as possible.

The kind of service you always wish you would receive bur very rarely do. A shining example of a business that places true value on its customers.

November 19, 2021
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Reply from Walther Strong

Good Morning Ian,

Thankyou so much for taking the time to share your positive experience, we really appreciate it :)

Very glad you found our service great, customers are indeed our no.1 priority.

have a great day !
Jill

Rated 4 out of 5 stars

Wood was cold/damp that the tape was…

Wood was cold/damp that the tape was being attached to. Didn't really stick. After deciding to dry out the wood with a hairdryer it stuck. After that action the tape seems to be doing it's job.

November 14, 2021
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Reply from Walther Strong

Good Morning !

Thanks so much for taking the time to share your experience - we really appreciate it, Decktape does cure to damp timber but it is a slower curing process than applying it to dry timber. This probably explains why it didn't seem to stick initially but it will cure to the timber as it gradually dries out.

Have a great day :)
Jill

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