Want Hair Reviews 

2,299
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 303 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach, making the entire process smooth and easy. Many highlight the excellent customer service, noting clear communication and a reassuring, pressure-free environment from initial consultation through to the procedure itself. People appreciate the detailed explanations and the care taken to put them at ease. The aftercare provided is frequently mentioned as exceptional, with dedicated teams checking in daily and promptly answering any questions. Many customers report positive outcomes from their procedures, describing the experience as virtually pain-free and leading to satisfying results. The overall user experience is consistently described as top-class, with individuals feeling well-looked after throughout their journey.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

Service

Customers had positive experiences with service, often highlighting the professionalism and attentiveness of... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the team's constant availability... See more

User experience

People report positive experiences with user experience, describing it as an easy, smooth, and enjoyable... See more

Product

Consumers find the product to be positive, with many reporting incredible and life-changing results, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was unsure about going through with a hair transplant, however after speaking with Matt one of the Want hair representatives my mind was very quickly put at ease. Throughout the entire process they... See more

Rated 5 out of 5 stars

From start to finish I was genuinely so impressed with the level of accuracy and professionalism. They listened to my concerns and really understood what I wanted. Easiest process of my life and in a... See more

Rated 5 out of 5 stars

Ed and the team were very good, and are still supporting now. Ed was very good for me, as he was there every now and then to follow up with me, but not in a way where I felt pressurized to commit... See more

Rated 5 out of 5 stars

1 month post surgery now, was assigned Clyde who walked me through all the instructions pre surgery. Post surgery I was put into whatsapp groups where they asked for daily updates and pictures till... See more

Company replied


Company details

  1. Hair Transplantation Clinic
  2. Hair Replacement Service

Written by the company

At Want Hair, we believe restoring your hair is about more than just appearance – it’s about confidence, self-esteem, and feeling like yourself again. We specialise in FUE hair transplants across in the UK, offering honest advice, personalised treatment plans and comprehensive aftercare from start to finish. Our experienced team supports thousands of clients throughout their hair restoration journey, helping them achieve natural-looking results with a focus on quality, safety, and transparency. Whether you're just starting to explore your options or ready to take the next step, we're here to provide expert guidance and support every step of the way.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(2,299)

290 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Want Hair best service around!!

Highly recommend Want Hair was a very smooth and stressfree service. On the day of the surgery, I was very nervous, but with Phi and Ed keeping me up to date with everything and any concerns I had. Could not recommend the clinic enough Fks clinic in London they was very professional and friendly. After the surgery want hair was very quick to answer any questions I had and was very good at explaining things and giving out important information. Can not wait for the results. 😁

October 31, 2025
Unprompted review
Want Hair logo

Reply from Want Hair

Hey Harrison,

Thanks so much for taking time to write us a review!

We are so pleased you had such a positive experience with Want Hair, and please do not hesitate to reach out to your consultant should you need anything at all.

We cannot wait to see your results!

Kind Regards,

The Want Hair Team

Rated 5 out of 5 stars

12 month review.

From the very first phone call with Tristan he was professional and went into every detail, answered any questions I had.

The procedure was done in Fulham and it was seem less from start to finish. After the procedure any questions I had Tristan and Becky would answer them any time of the day and the after care was excellent. The results speak for themselves and I’d 100% recommend want hair, especially Tristan and Becky. 👍🏾

November 11, 2025
Unprompted review
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Reply from Want Hair

Hey!

We are so happy that you are so pleased with your results! Thank you for taking time to leave us feedback.

Kind regards,
The Want Hair Team

Rated 4 out of 5 stars

Amazing process. Great results

So far the guys at wanthair have been really good with me. Any sort of questions that I’ve had have been answered, the information they’ve provided has been very helpful too. The surgery went as planned as was very straight forward and the staff there were very nice.

October 31, 2025
Want Hair logo

Reply from Want Hair

Hi Max,

Your review just made us do a little happy dance (trust us, it was not pretty). Thanks for trusting Want Hair with your transformation.

We look forward to seeing your results!

Kind regards,

The Want Hair Team

Rated 5 out of 5 stars

Matthew and Becky made the procedure a…

Matthew and Becky made the procedure a lot better by being a constant contact for any questions which concerned you before or after the hair transplant.

They were very prompt leading up to the appointment and shown that they actually cared and wanted you to get the results you desired after. The clinic was clean and the guys were really professional on the day and put my mind at ease after really panicking about nothing.

October 20, 2025
Unprompted review
Want Hair logo

Reply from Want Hair

Hello Rob,

Thanks for the feedback! You have done the hard bit now, and now it is just a matter of being patient and waiting for the results.

Thank you for taking time to leave us a review. It really is appreciated.

Kind regards,
The Want Hair Team

Rated 5 out of 5 stars

Helpful and responsive throughout

Helpful and responsive throughout. Ash & Phi Made whole process smooth for me

November 7, 2025
Unprompted review
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Reply from Want Hair

Hey Elkan!

Thanks so much for taking time to write us a review!

We are so pleased you had such a positive experience with Want Hair, and please do not hesitate to reach out to your consultant should you need anything at all.

We cannot wait to see your results!

Kind Regards,

The Want Hair Team

Rated 5 out of 5 stars

Matthew and Becky were great before and…

Matthew and Becky were great before and after surgery. I’m 2 months post transplant and everything is going well didn’t have any issues

September 4, 2025
Unprompted review
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Reply from Want Hair

Hi Jonno,

Another fantastic 5-STAR review? You are officially a legend!

Thanks for trusting us with your hair journey - if you ever need anything, you know where to find us!

Kind regards,
The Want Hair Team

Rated 5 out of 5 stars

From enquiry to execution Want Hair…

From enquiry to execution Want Hair have been brilliant, my consultant Tristan has been superb, with honest and realistic expectations from the very beginning and responding to any questions and queries in a timely fashion - Thanks Tristan.
My clinic was Fulham, and again I had a fantastic experience, all the staff were professional and polite, the clinic was modern and clean and the procedure was carried out and completed with no set backs.
Becky from Want Hair has largely overlooked my recovery and she’s been amazing, always responding to any worries or concerns and there to give any reassurance and advice when needed - Thanks Becky.

Overall very happy with my experience with Want Hair, and I would recommend to anybody considering taking the leap.

October 9, 2025
Unprompted review
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Reply from Want Hair

Hi Jamie,

Your review just made us do a little happy dance (trust us, it was not pretty). Thanks for trusting Want Hair with your transformation.

We look forward to seeing your results!

Kind regards,

The Want Hair Team

Rated 5 out of 5 stars

Matt @ want hair

Matt from want hair helped me throughout my journey from start to finish and answered any questions I needed to know, very professional and helpful

October 31, 2025
Unprompted review
Want Hair logo

Reply from Want Hair

Hello Jacob,

Thanks for the feedback! You have done the hard bit now, and now it is just a matter of being patient and waiting for the results.

Thank you for taking time to leave us a review. It really is appreciated.

Kind regards,
The Want Hair Team

Rated 5 out of 5 stars

Whole experience has been very good…

Whole experience has been very good with constant communication, nothing is ever to much to ask from Matt and Sophie, 10/10 would highly recommend

October 31, 2025
Unprompted review
Want Hair logo

Reply from Want Hair

Hey Adam,

Thanks so much for taking time to write us a review!

We are so pleased you had such a positive experience with Want Hair, and please do not hesitate to reach out to your consultant should you need anything at all.

We cannot wait to see your results!

Kind Regards,

The Want Hair Team

Rated 1 out of 5 stars

Shocking phone call experience

I have never ever left a one-star review, but I feel this has to be called out.

I genuinely can’t believe what happened to me today. I got in contact with Want Hair through their website after seeing they offered transplants in the UK, a big tick in the box for me. Soon after, Jay got in touch, was quick to respond, and arranged a call with me today.

During the call, he ran through some details about the transplant and then asked if I’d contacted any other clinics for quotes. I went into a fairly detailed explanation, telling him about my experiences so far and the medication I’d taken. Then, all of a sudden, I heard him say: “Yeah, he’s been going on for five minutes now.”

To my shock, I stopped talking and said, “You do know I heard every word of that, right?” He then completely froze, stuttered, panicked, and ended the phone call. When I called back, he tried to claim he hadn’t been able to hear me that whole time. What a load of faff.

To me, this says everything about what they’re really about, just trying to get transplants booked quickly with zero genuine care or professionalism. I’m majorly put off and will not be proceeding with Want Hair.

October 30, 2025
Unprompted review
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Reply from Want Hair

Hello,

We thank you for your review and for bringing this matter to our attention. Rest assured we take it very seriously. We will be speaking to the consultant in question. He is a long serving member of staff, and this sounds incredibly out of character. He has many reviews on here praising his professional manner, and he actually has a higher client feedback score than most.

That said, to be clear, this is not acceptable. This will be dealt with internally, and all consultants will be reminded of the high standards Want Hair expect their employees to abide by.

With regards to your statement 'this says everything about what they’re really about, just trying to get transplants booked quickly with zero genuine care or professionalism'.

We completely understand your position, but would like to point out we have over 2000 5-star reviews praising our non pushy sales approach, and our exceptional care and professionalism.

We are confident this is a completely isolated incident.

Our sincerest apologies. We wish you all the best in your future endeavours.

Kind regards,
The Want Hair Team

Rated 5 out of 5 stars

Really great service from Ashley and…

Really great service from Ashley and Phi. Always there to answer any questions I had. Would definitely recommend 😁

October 23, 2025
Want Hair logo

Reply from Want Hair

Hi,

We cannot thank you enough for your kind words and positive feedback.

We are here whenever you need us, and we look forward to being part of your hair journey in the future.

Kind regards,

The Want Hair Team

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Excellent Service and Support from Wanthair

My experience with Wanthair has been great from start to finish. Ed, my consultant, was very professional and supportive throughout the entire process. Even when I was delayed to my appointment due to traffic, he kindly contacted the clinic on my behalf to let them know I was running late.

After the procedure, the follow-up care was excellent — I was asked to send daily pictures for 14 days so they could monitor my progress, and they checked in regularly to make sure everything was going smoothly. It’s still early days for my hair growth, but so far I’m very happy with the results and the level of care I’ve received.

I would definitely recommend Wanthair to anyone considering a hair restoration procedure.

October 29, 2025
Want Hair logo

Reply from Want Hair

Hey Farhaan,

Thanks so much for taking time to write us a review!

We are so pleased you had such a positive experience with Want Hair, and please do not hesitate to reach out to your consultant should you need anything at all.

We cannot wait to see your results!

Kind Regards,

The Want Hair Team

Rated 5 out of 5 stars

Quick update on my hair transplant.

Quick update on my hair transplant.
It's been 12 months now and I couldn't be more happier with the results.
Big shout out to Tristan who guided me through the whole experience, thanks to All the team.

October 28, 2024
Unprompted review
Want Hair logo

Reply from Want Hair

Hey Martin!

We are so happy that you are so pleased with your results! Thank you for taking time to leave us feedback.

Kind regards,
The Want Hair Team

Rated 4 out of 5 stars

My experience with the team

My experience with the team, especially Tristan and Becky, has been excellent. Their communication was honest, clear, and very supportive throughout the entire process, which really helped me feel confident and informed.

As an honest review I should mention the hair transplant itself was painful, I had lots of extra injections, I do have a high pain threshold normally. and I did have some concerns about the number of grafts completed. The team carried out 4,200 grafts rather than the planned 4,800 and I feel this has limited the coverage and feel if we would have done the 4800 I would have more coverage at the crown area. I also had a small issue with the front hairline, but the team have been great and reassuring and have said they’ll review and address this once my hair has had more time to establish.

Overall, I’m really pleased with the level of care, honesty, and communication from the team. I’m hopeful that the results will reflect the professionalism and support I’ve experienced so far.

October 7, 2025
Unprompted review
Want Hair logo

Reply from Want Hair

Hi Stephen,

We cannot thank you enough for your kind words and positive feedback.

We are here whenever you need us, and we look forward to being part of your hair journey in the future.

Kind regards,

The Want Hair Team

Rated 5 out of 5 stars

Excellent care during procedure and…

Excellent care during procedure and magnificent after care service too.

October 10, 2025
Want Hair logo

Reply from Want Hair

Hello Paul,

Thanks for the feedback! You have done the hard bit now, and now it is just a matter of being patient and waiting for the results.

Thank you for taking time to leave us a review. It really is appreciated.

Kind regards,
The Want Hair Team

Rated 4 out of 5 stars

Really good support model for hair…

Really good support model for hair transplant.

October 24, 2025
Want Hair logo

Reply from Want Hair

Hi Scott,

We cannot thank you enough for your kind words and positive feedback.

We are here whenever you need us, and we look forward to being part of your hair journey in the future.

Kind regards,

The Want Hair Team

Rated 5 out of 5 stars

Want hair amazing company ( jay ticked all the boxes and was amazing from start to finish)

I highly recommend want hair to anyone wanting a hair transplant. From start to finish the service was exceptional, representative (Jay) looked after me from the start till the finish answering every question i had to ask. Jay was a great lad and made me feel at ease and made sure the whole process went smoothly. This guy deserves alot of credit and works so hard for the company. You will be in great hands when going for a hair transplant with this company. Dr munir knows exactly what hes talking about and will make sure you get the best results. Highly recommend 100÷ want hair is the company you need to book your hair tranplant with. :))

October 2, 2025
Want Hair logo

Reply from Want Hair

Hey Gary,

Thanks so much for taking time to write us a review!

We are so pleased you had such a positive experience with Want Hair, and please do not hesitate to reach out to your consultant should you need anything at all.

We cannot wait to see your results!

Kind Regards,

The Want Hair Team

Rated 5 out of 5 stars

Highly Recommend

From start to finish the service has been brilliant. After filling in the online form, Jay made contact via WhatsApp which I found great as it was non-intrusive as I was half expecting to be hounded by phone calls. From there I could send photos in my own time and book a call in to my own convenience. Jay was very knowledgable and answered all my concerns and then left me with the information with no pressure to book in. Every query I had following that I txt and he came back to me straight away with an answer. I then booked in and had Jay and Becky both looking after me who reviewed my healing daily providing feedback and further answering any queries. Becky then programmed in a call on the 10th day to go over the next steps and to answer any queries or concerns I had going forward.
The whole process has been seamless and much better than I could have expected from both Jay and Becky. Highly recommend.

October 8, 2025
Unprompted review
Want Hair logo

Reply from Want Hair

Hi!

We cannot thank you enough for your kind words and positive feedback.

We are here whenever you need us, and we look forward to being part of your hair journey in the future.

Kind regards,

The Want Hair Team

Rated 5 out of 5 stars

Happy customer

I think what made my experience so positive was how honest, organised and genuinely helpful everyone is.
I had my consultation with Tristan and had several conversations before deciding to do it. Understanding and being prepared for the process makes a massive difference to your experience and Tristan has a hair transplant himself and totally straight with his advice - helped me plan a date with work holidays.
The surgery in Romford was also well organised, it’s not the nicest procedure, but they were really professional and also really nice.
The aftercare is also excellent with both the surgery and Want Hair which again makes a massive difference.
Becky is really helpful and on hand via WhatsApp for any questions and more importantly concerns.
If you are thinking of doing it I would say there’s a reason why there are so many positive reviews and would really recommend Want Hair.
I’m about 6 weeks in and all healed, but so far so good.

September 10, 2025
Unprompted review
Want Hair logo

Reply from Want Hair

Hello!

Thanks for the feedback! You have done the hard bit now, and now it is just a matter of being patient and waiting for the results.

Thank you for taking time to leave us a review. It really is appreciated.

Kind regards,
The Want Hair Team

Rated 5 out of 5 stars

Great service Tristan and Becky were…

Great service Tristan and Becky were always on hand for any questions along the way during the months along the healing process

September 8, 2025
Unprompted review
Want Hair logo

Reply from Want Hair

Hi Phillip,

Your review just made us do a little happy dance (trust us, it was not pretty). Thanks for trusting Want Hair with your transformation.

We look forward to seeing your results!

Kind regards,

The Want Hair Team

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