WantItAll.co.za Reviews 120

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient and speedy delivery service, often noting that their orders arrived on time or even earlier than expected. Many appreciate the consistent updates and communication regarding their order status, which kept them informed throughout the entire process. The overall service is often described as excellent, with people highlighting the ease of ordering and the quality of items received. However, some customers experienced longer delivery times than initially presented, with a few reporting significant delays. There were also occasional issues with product quality, such as items not working or arriving with expired dates, and some instances where orders were incomplete or poorly packaged. A small number of people were dissatisfied with the return policy, finding it to be expensive.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising fast delivery times, excellent... See more

Product

People report ambiguous experiences with product. Many customers are satisfied, noting that products are... See more

Order

Customers had positive experiences with order. Many reviewers praise the easy ordering process, good quality,... See more

Service

Consumers find service to be positive. Many reviewers praise the exceptional, efficient, and fast service... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My parcel was finally delivered although it came 7 days later after they said it's out for delivery, It wasn't my first purchase. Other deliveries were on time. Thank you.

Company replied

Rated 4 out of 5 stars

The package eventually arrived, I was beginning to doubt that it would ever come. The first notification came on the day it was supposed to be delivered. Altogether it took almost double the time to d... See more

Company replied

Rated 5 out of 5 stars

So happy a business associate told me about Wantitall and how he uses it to secure items for resale not available on the net. Not super fast delivery but worth the slightly longer delivery time to you... See more

Company replied

Rated 5 out of 5 stars

I am thoroughly impressed with WantItAll. I placed an order for an international item on 18 December and they promised delivery within 20 working days. Despite the busy holiday season, they stuck to t... See more

Company replied



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

120 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I had a fantastic experience

I had a fantastic experience. I was always informed and kept up to date until delivery. The order was supposed to take between 10 and 20 days but for received it much earlier than that, especially the first. Five star service.

December 2, 2025
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Reply from WantItAll.co.za

Glad we stepped up!

Rated 2 out of 5 stars

The turnaround time is too long

The turnaround time is too long and unfortunately I got an email saying . My goods were delivered and I haven’t received anything

November 5, 2025
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Reply from WantItAll.co.za

Sadly our delivery times are longer, but we are as transparent as possible with said times so customers are aware!

I have sent a query to the couriers and will liaise with you directly!

Rated 5 out of 5 stars

Great

Great! Happy with the service

November 3, 2025
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Reply from WantItAll.co.za

Splendid!

Rated 5 out of 5 stars

Good service

Good follow up and resolved issues with a faulty product

October 2, 2025
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Reply from WantItAll.co.za

Your satisfaction is our goal!

Rated 5 out of 5 stars

Excellent customer service

Regularly order items that I can't find or is hard to find in South Africa...always exceptional service and great feedback from customer service support 👏 never had one bad experience. Thanks!

October 6, 2025
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Reply from WantItAll.co.za

Wonderful to be of service!

Rated 3 out of 5 stars

Wantitall have to double check a customer's order

I am satisfied with my purchases, all I'm concerned about is that I ordered 2 pieces of a certain item and only one was delivered. I really don't want to wait long to get the second item.

October 1, 2025
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Reply from WantItAll.co.za

Thank you for reaching out, we will resolve this asap!

Rated 5 out of 5 stars

SUCH EFFICIENT SERVICE!

Everything went so smoothly with this order. Thank you so much for your efficient & fast service! You guys have set the bar in service delivery. Well done!

October 1, 2025
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Reply from WantItAll.co.za

Thank you for your customs and kind words!

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