WantItAll.co.za Reviews 121

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient and speedy delivery service, often noting that their orders arrived on time or even earlier than expected. Many appreciate the consistent updates and communication regarding their order status, which kept them informed throughout the entire process. The overall service is often described as excellent, with people highlighting the ease of ordering and the quality of items received. However, some customers experienced longer delivery times than initially presented, with a few reporting significant delays. There were also occasional issues with product quality, such as items not working or arriving with expired dates, and some instances where orders were incomplete or poorly packaged. A small number of people were dissatisfied with the return policy, finding it to be expensive.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising fast delivery times, excellent... See more

Product

People report ambiguous experiences with product. Many customers are satisfied, noting that products are... See more

Order

Customers had positive experiences with order. Many reviewers praise the easy ordering process, good quality,... See more

Service

Consumers find service to be positive. Many reviewers praise the exceptional, efficient, and fast service... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My parcel was finally delivered although it came 7 days later after they said it's out for delivery, It wasn't my first purchase. Other deliveries were on time. Thank you.

Company replied

Rated 4 out of 5 stars

The package eventually arrived, I was beginning to doubt that it would ever come. The first notification came on the day it was supposed to be delivered. Altogether it took almost double the time to d... See more

Company replied

Rated 5 out of 5 stars

So happy a business associate told me about Wantitall and how he uses it to secure items for resale not available on the net. Not super fast delivery but worth the slightly longer delivery time to you... See more

Company replied

Rated 5 out of 5 stars

I am thoroughly impressed with WantItAll. I placed an order for an international item on 18 December and they promised delivery within 20 working days. Despite the busy holiday season, they stuck to t... See more

Company replied



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

121 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Excellent service experience

I initially had some misgivings re dealing with WantitAll due to so many bad reviews. My recent experience was however completely different. The item ordered online arrived well within the estimated period, and the tracking system kept me updated perfectly. I conclude that WantitAll improved their service model which is commendable in my experience.

February 3, 2025
Unprompted review
WantItAll.co.za logo

Reply from WantItAll.co.za

Thank you for your review, it makes all the effort we put in worth it!

Rated 4 out of 5 stars

Happy Customer

Order took long but was within the timelines as said on the site. Good communication on keeping me updated on the status of my order 100%.

February 3, 2025
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Reply from WantItAll.co.za

Many thanks for the kind words! At times it can take longer to affect delivery, but as you said, it is why we give long possible lead times.

Rated 5 out of 5 stars

Good experience, fast shipment.

My package arrived a lot earlier than expected and the courier service was good. No complaints, I would support wantitall again.

February 3, 2025
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Reply from WantItAll.co.za

We are more than happy to have pleased!

Rated 5 out of 5 stars

Happy client

With all the scams out there it is hard to trust all the shopping sites! Very happy with the service I received, communication and delivery was good thank you

February 3, 2025
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Reply from WantItAll.co.za

We are overjoyed that your experience was good, we try to make that the standard!

Rated 5 out of 5 stars

Happy Customer

Yes, Communication was on point👌, my book wasn't available had to be ordered internationally, 2 weeks after, it was delivered considering I ordered during holidays.You communicated throughout
Thank you for that🥰

January 8, 2025
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Reply from WantItAll.co.za

Thank you for the kind words! Your satisfaction is our goal.

Rated 5 out of 5 stars

Delivered!!

Great great service. Communication was excellent and the product arrived in good condition

January 8, 2025
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Reply from WantItAll.co.za

Great to hear it!!

Rated 5 out of 5 stars

I received my package safely

I received my package safely, though it took a little bit of time

December 9, 2024
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Reply from WantItAll.co.za

Thank you for the kind words! We will strive to increase our speed!

Rated 5 out of 5 stars

This was my 4th time ordering from…

This was my 4th time ordering from WantitAll and every time everything was exactly as I expected. Very good service and trustworthy. Thank you WantitAll

November 1, 2024
WantItAll.co.za logo

Reply from WantItAll.co.za

Many thanks for the continued patronage!

Rated 3 out of 5 stars

Order Ref #692791

Good day,

I was satisfied with the order status updates from your 'Orders' Team at Want It All, nice touch...
Your expected delivery was 22 Nov - 06 Nov and the part arrived with me on 01 Nov, it was within your mentioned timeframe, so 'one-up' there too...
However...
My only frustration was that I needed the item in a hurry. Unfortunately, there is no button/tab/checkbox to request URGENT when placing an order at Want-it-All.

November 1, 2024
WantItAll.co.za logo

Reply from WantItAll.co.za

Dear Marc

Many thanks for your feedback, it is much appreciated!

Apologies, we sadly do not have an urgent delivery option as we import our shipments in one big consignment - this sadly does take some time to ship and clear. We have tested out an express delivery option, where we bring in single items in much quicker - but it sadly increases the price by such a big margin that it would not be a viable option.

We will though continue to investigate our offerings, and improve where we can!

Have a wonderful day further!

Kind regards!

Rated 5 out of 5 stars

Great experience

Well,
first of all getting the products correctly and door delivery from outside the country. that was great.

i had a bad experience before, but you came highly recommended from my colleague & thumbs up. kip it up.

c u soon.

November 1, 2024
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Reply from WantItAll.co.za

Dear Donsa

Many thanks for your feedback, it is much appreciated!

Hope to see you again soon!

Kind regards!

Rated 5 out of 5 stars

Excellent pricing

Excellent pricing. Excellent communication. All round excellent service!! Thank you

November 1, 2024
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Reply from WantItAll.co.za

Dear Vanessa

Many thanks for your feedback, it is much appreciated!

Hope to see you again soon!

Kind regards!

Rated 5 out of 5 stars

I had a great experience with…

I had a great experience with Wantitall, they communicated with me all the time and I knew exactly where my parcel at all time. Will definitely make use of them again. Excellent service

November 1, 2024
WantItAll.co.za logo

Reply from WantItAll.co.za

Dear Michelle

Many thanks for your feedback, it is much appreciated!

Hope to see you again soon!

Kind regards!

Rated 1 out of 5 stars

I still have not received my parcel…

I still have not received my parcel even though everything is paid off and the 20 days come and gone. Upon enquiry they said they needed 2 extra days and the wait continues

November 1, 2024
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Reply from WantItAll.co.za

Dear Khethani

Many thanks for your review.

I have looked up, and the order was delivered today (1st November) - meaning we delivered within the timeframe quoted (10-20 working days). Today would be the 18th working day.

I hope all is in order, and if you have any concerns please feel free to contact us at queries@wantitall.co.za

Kind regards!

Rated 5 out of 5 stars

YOUR SERVICE WAS 100 PERCENT.THEY…

YOUR SERVICE WAS 100 PERCENT.THEY COMMUNICATE WELL WITH ME THREW THE HOLE TIME.WILL DEFINITLY MAKE USE OF YOUR SERVICE AGAIN.

September 2, 2024
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Reply from WantItAll.co.za

Dear SC Visser

Many thanks for your feedback, it is much appreciated!

Hope to see you again soon!

Kind regards!

Rated 5 out of 5 stars

as i wanted.

August 23, 2024
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Reply from WantItAll.co.za

Dear Cliente

Many thanks for your feedback, it is much appreciated!

Hope to see you again soon!

Kind regards!

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