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Warmer Home Grant Reviews 

70
•
TrustScore 4.5 out of 5

4.4

Heating Contractor
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Review summary

Created with AI, based on recent reviews

Evaluating 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and speedy service, often noting installations were completed quickly, sometimes within a day or two. The staff, including office personnel and installers, are frequently highlighted for their professionalism, helpfulness, and polite demeanor. Many appreciate the clear explanations provided and how the teams maintained cleanliness throughout the process, contributing to a very satisfactory overall experience. However, some customers also noted that installers occasionally worked late into the evening to ensure job completion within the promised timeframe, with a few instances extending until midnight.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism and efficiency of... See more

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great communication from day 1. A quick comprehensive survey conducted that paved the way for a speedy installation of a new boiler. Everyone on the job that completed the work were polite and gave f... See more

Rated 4 out of 5 stars

Warmer homes fitted our boiler and removed our old back boiler and water cylinder, all within one day, hard workers they finished late but got the job done. Some danagedy caused but came the next day... See more

Rated 4 out of 5 stars

Communication great, survey great. All done in one day, but started late so did not finish until midnight.

Rated 4 out of 5 stars

Office staff efficient and did all the paperwork quickly. Boiler fitted in 1 day. Not keen on the pipes put on the outside of the house. I did ask if they could be covered but didn't hear anything.... See more

Company details

  1. Heating Contractor

Written by the company

Warmer Home Grant install heating system under ECO4 scheme. The ECO4 scheme is a government initiative that has been in place since April 2022. This program aims to help families with low incomes and encourage them to have energy-efficient homes. ECO4 is the fourth phase of the program that offers financial support for basic home repairs to people in need.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

70 reviews

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4.4

All reviews

(70)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

If I could leave zero stars I would

If I could leave zero stars I would. We have been left in the cold by this company who we made enquiries about with over a month ago.
We have submitted lots of evidence and were told that we were eligible for a boiler under the gove ECO4 scheme and after lots of back and fourth we were finally booked in for an install.
At 6pm the night before scheduled install we received a text message cancelling and saying that they would need to rebook. We chased daily for a week only to be told that we were no longer eligible for the ECO4 scheme due to an “update” with no further information.
Now I’m thinking this is a company which has copies of all of my personal documents!?

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

Best Services Ever


The boiler is wonderful, heats up really quickly and has Amazing, quick service! The workmen fitted the boiler in a full day and were polite, friendly and cleaned up. made such a difference to my dad’s welfare! Superb service, we can’t thank you enough! Amazing, quick service! Thanks Muz for you kind followup inspection!
I am very grateful to all of you

Oliversmith NN144

December 17, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing, quick service! The workmen fitted the boiler in a full day and were polite, friendly and cleaned up.
The boiler is wonderful, heats up really quickly and has made such a difference to my dad’s welfare! Superb service, we can’t thank you enough!

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service
From start to finish i had a 5* service, the people that called me was so polite and kept me informed via calls and emails, and the work men were fantastic, got everything done and were so clean.
A massive Thank you too all of you

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Boiler replacement , excellent service

We are so grateful and thankful to the Warmer Home Grant team. The experience of finding a new heating system for my 100 year old mother was made easy and efficiently by the office team and the work was completed within a fortnight of the old boiler breaking down. We can’t praise enough the Engineers that came on the day (one of the coldest days for years) , they were pleasant, efficient, tidy and very competent. Thank you so much to Dean and his super team of engineers from GRF gas services , I can’t recommend them highly enough. My mother is home now and is managing to work the wireless thermostat quite easily as it’s straight forward and her house has never been so warm , she is so happy. Thank you to everyone involved , wonderful job.

November 28, 2024
Unprompted review
Rated 5 out of 5 stars

New boiler fitting experience

The fitting team arrived on time.
They were very professional and worked very hard and diligent the entire time they were at our property.
Did a very neat and tidy job.
We were very pleased with the boiler and service we received.
The aftercare was also excellent.
Would highly recommend this company.

Would highly recommend.

November 23, 2024
Unprompted review

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