The lady on phone was very helpful, honestly I felt like been talking to an experienced person . Quick talk and all done .thank you for the service.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A service is very good and raihan explained everything very nicely
Company replied
Had a great conversation with Kam over the phone.As a first time buying a vehicle,it can be very overwhelming in terms of documents—insurance,road tax & warranty.Kam really aided me today with such ch... See more
Company replied
Cameron is a credit to the team. He was so polite, helpful and sounded very cheerful. I felt very comfortable talking with Cameron. His professional manner is outstanding. I really can't say any... See more
Company replied
Company details
Written by the company
Finding a warranty product that suits you could be what saves your car when you most need it. That’s why we offer different levels of warranty cover to suit different drivers. Take a look at our website to find out more!
Contact info
Kingsgate House, Wellington Rd North, SK4 1LW, Stockport, United Kingdom
- 0330-818-3064
- hello@warrantiesuk.com
- warrantiesuk.com
4.5
Excellent
174 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good service from Bradley
Very good service from Bradley, sorted my warranty out very promptly. A+++
November 25, 2024
Unprompted review
Reply from Warranties UK
Hi, Sacha! 🌟
Thank you for your kind words! We’re so pleased Bradley could sort your warranty quickly and provide excellent service.
Your feedback means a lot to us!
Warm regards,
Warranties UK
Super efficient service from Bradley…
Super efficient service on my call with Bradley. He was so very helpful and really went the extra mile to ensure my needs were met and my mind was at ease. He explained everything. Fabulous service. Would highly recommend 😃
November 20, 2024
Unprompted review
Reply from Warranties UK
Hi, Donna! 😊
Thank you for your amazing review! We’re thrilled Bradley went the extra mile to ensure your needs were met. We’re lucky to have him on the team. Your recommendation means the world to us!
Kind regards,
Warranties UK
Would highly recommend Warranties UK
Would highly recommend Warranties UK, Ryan was so polite and helpful when helping me take out my warranty. He was very informative and answered all questions i had.
November 25, 2024
Unprompted review
Reply from Warranties UK
Hi, Catherine! 🌟
Thank you for your glowing review! We’re so glad Ryan was so informative while assisting you. Your recommendation is greatly appreciated!
Best regards,
Warranties UK
Thank you Bradley for making my…
Thank you Bradley for making my experience smooth and easy, Bradley answered all of my questions and eased any anxiety’s I had prior to the call. Thank you so much
November 21, 2024
Unprompted review
Reply from Warranties UK
Hi, Hannah! 😊
Thank you for your lovely feedback! We’re so pleased Bradley made your experience smooth and put your worries to rest!
Warm regards,
Warranties UK
Amazing customer service & very…
Amazing customer service & very thorough unlike these other companies trying to sell you unnecessary packages. Highly recommend and would definitely use this company again. Staff are very patient and polite too I’d like to highlight usman khan as he made the experience much more delightful. 5 stars!
November 20, 2024
Unprompted review
Reply from Warranties UK
Hi, Mohamed! 😊
Thank you for your fantastic feedback! We’re delighted Usman provided you with amazing service.
Your kind words mean everything to us!
Best regards,
Warranties UK
I had a great experience
I had a great experience, everything was done with a great professionalism from usman... I highly recommend getting your warranty from here.
November 22, 2024
Unprompted review
Reply from Warranties UK
Hi, Calum! 🌟
Thank you for your excellent review! We’re so happy Usman’s professionalism made your experience great.
Your recommendation is greatly appreciated!
Warm regards,
Warranties UK
Fantastic experience with Usman
Had a really good customer service experience thanks to Usman, he went above and beyond to go into detail about things and explain everything to me clearly. It made the whole process easy for me, highly recommend. Had a really good customer service experience thanks to Usman, he went above and beyond to go into detail about things and explain everything to me clearly. It made the whole process easy for me, highly recommend.
November 21, 2024
Unprompted review
Reply from Warranties UK
Hi, Faz! 😊
Thank you for your incredible feedback! We’re thrilled Usman went above and beyond to provide such detailed and clear service.
Your satisfaction means the world to us!
Kind regards,
Warranties UK
Ryan was super helpful and explained…
Ryan was super helpful and explained things thoroughly. Highly recommend.
November 18, 2024
Unprompted review
Reply from Warranties UK
Hi, Cay! 🌟
Thank you for your wonderful review! We’re so pleased Ryan was able to help and explain everything thoroughly.
Your recommendation means a lot to us!
Best regards,
Warranties UK
Scam!!Stay away from them!!
Stay away from them, they are a bunch of scam artists! For trying to sell me the warranty I was told that the claim limit of 500 per claim is on paper only, by their sales team (Harry Marlot) and they can technically issue 2 or more claims to cover the repair cost exceeding this amount with a minor admin fee. When my car had an issue, they changed their stance and would not cover anything above 500.
Added to this, no garage in Aberdeen would go with their warranty.
I don’t normally write a lot of reviews but this was the worst experience I have had with any business in UK. It’s a joke how such a business is still running my manipulating the public. I have cancelled my policy at a loss just to stay away from them.
November 13, 2024
Unprompted review
Reply from Warranties UK
Thank you for sharing your feedback. We’re sorry to hear that you were disappointed with your experience.
Regarding the coverage limit, the policy that you purchased provides coverage of up to £500 per claim. This was confirmed both at the time of sale and in the welcome email sent immediately after purchase. We also re-sent these details recently, which you confirmed receiving.
We understand that your local garage encountered difficulty in diagnosing the issue, and we did our best to support you by providing a list of alternative approved garages. After further diagnosis, it was determined that the problem was related to your vehicle's Diesel Particulate Filter, which unfortunately is not covered under the terms of your policy.
We strive to be transparent with our policy limitations and work to clarify coverage details as early as possible. While we do our utmost to assist with each claim, certain issues may fall outside of coverage.
If you have any further questions or would like to discuss your experience in more detail, please feel free to reach out to our customer service team at Hello@warrantiesuk.com or call us at 0330 818 3064.
Best regards,
WarrantiesUK
I recommend thise for you
hello everyone ! my english is not good but i will tell you from my experience because I don't speak English very well, I thought I wouldn't be able to understand every term and condition or every word! but I was lucky with these wonderful people who understood me, supported me and were patient with me until I understood absolutely everything! I want to thank them from the bottom of my heart, both to the gentleman who assisted me and to the whole team! I recommend this company with love and trust! you have the right to a second chance with them. just congratulations guys
November 4, 2024
Unprompted review
Reply from Warranties UK
Hi, George-Cristian! 👋 Thank you so much for your fantastic 5-star review!
We’re thrilled to hear that we went above and beyond with our service at WarrantiesUK. Our aim is to make securing the best warranty for your needs as straightforward as possible, and we are delighted to hear that we succeeded in doing that for you.
Thank you for your kind words and we look forward to assisting you again in the future.
Warm regards,
WarrantiesUK
I strongly advise everyone to avoid
I strongly advise everyone to avoid this company. They claim you’re covered from day one, but if an issue arises within the first 30 days, you’ll have to jump through countless hoops just to get any assistance—if they even do anything at all. I had a problem with my car that kept it in the garage for over a week before the warranty company responded. Both the garage and I provided all the necessary information, yet Warranties UK kept requesting details that had already been submitted.
When they finally started communicating with the garage, they sent the wrong customer’s information, and it took the garage pointing out their error for them to send the correct details. When I reached out to customer service, they told me this was unusual and blamed it on a new staff member. However, it’s reasonable to expect that competent employees should handle personal information correctly.
Once the garage identified the issue with my car, they emailed the warranty company, and I called them myself. I spoke to a team member who confirmed that my repair was covered, but when I called back half an hour later, another representative told me it wasn’t covered and that nothing could be done. Not only did I receive inconsistent information, but they also seemed unprofessional in their communication and careless with personal information.
October 7, 2024
Unprompted review
Reply from Warranties UK
Dear Billy,
Thank you for sharing your feedback with us. We apologise for the frustrations you encountered during the claims process.
We would like to clarify that our policy states that claims made within the first 30 days may be considered pre-existing unless we receive independent evidence to suggest otherwise. Unfortunately, we did not receive further evidence in your case, which contributed to the delays.
If you would like to discuss your experience further, please feel free to reach out to our customer service team at Hello@warrantiesuk.com or call us at 0330 818 3064.
Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future.
Best regards,
Warranties UK
5 Stars
5 Stars - Excellent Service!
I had a fantastic experience with Usman! His customer service was exceptional. He made sure I was kept informed at every step of the process and was quick to respond to any inquiries I had. Everything went smoothly, and I felt well taken care of from start to finish. Highly recommend Usman for his professionalism and dedication!
October 24, 2024
Reply from Warranties UK
Hi, Kasim! 👋 Thank you so much for your fantastic 5-star review!
We’re thrilled to hear that Usman made sure your experience with WarrantiesUK exceptional. He will be delighted to hear your kind words!
Thank you for trusting us and we look forward to assisting you again in the future.
Warm regards,
WarrantiesUK
It was quite an easy process
It was quite easy, spoke to a chap called Usman. He was super helpful and informative, I would recommend using this company based on my experience with Usman and the company.
October 7, 2024
Unprompted review
Reply from Warranties UK
Hello, David! 😊 We’re absolutely delighted by your amazing 5-star review!
It’s wonderful to hear that Usman was so helpful. Your feedback has brightened his day and will help us to keep delivering excellent service!
Thank you for your trust and for sharing your positive experience with us!
Best wishes,
WarrantiesUK
Amazing Customer Experience - Ryan
My experience with Ryan on the phone was fantastic.
I usually hate dealing with anyone over the phone as it can be quite intimidating for me, he made me feel comfortable and calm.
As it was confusing for me it was great to have someone on the other end who explained things so clearly without making me feel stupid.
Best possible customer experience.
October 18, 2024
Unprompted review
Reply from Warranties UK
Hello, Josh! 🌟 Your 5-star review just made our day!
At WarrantiesUK, we’re dedicated to making sure you get the best warranty experience possible. To hear that Ryan was able to guide you through your journey is simply amazing - he will be ecstatic to hear your kind words.
We’re so glad we could assist you and appreciate you taking the time to share your satisfaction!
Best regards,
WarrantiesUK
AJ was amazing
AJ was amazing he helped me so much and I'm really happy with the outcome well done AJ
October 18, 2024
Unprompted review
Reply from Warranties UK
Hi! 😊 We’re over the moon with your wonderful 5-star review!
It’s fantastic to know that AJ made your experience with WarrantiesUK so enjoyable.
Warm regards,
WarrantiesUK
My experience was grate usman went over…
My experience was grate usman went over things with me nice and slowly and he explained every little detail clearly as I am just currently out a bad finance deal and with the correct warranty I now feel safe and secure about my new car for the amazing price big up USMAN legand
October 18, 2024
Unprompted review
Reply from Warranties UK
Hello, Jordan! 😊 Your 5-star review truly brightened our day!
We’re thrilled that Usman could help you secure the perfect warranty and provide you peace of mind on the road.
It’s reviews like yours that inspire us to keep up the great work. Thank you for choosing us and for your generous feedback!
All the best,
WarrantiesUK
Outstanding….After moving from a Kia to a Ford Puma…
After moving from a Kia to a Ford Puma I found Ryan extremely helpful and his knowledge and experience reassured me that I would be in safe hands. Outstanding customer service and a great deal of knowledge. Would highly recommend.
October 7, 2024
Unprompted review
Reply from Warranties UK
Hey! 🌟 We’re ecstatic about your 5-star review!
Helping you find the ideal warranty is exactly what we aim for at WarrantiesUK.
Your positive feedback means a lot to us. Thank you for taking the time to share your experience, and we look forward to helping you again!
Best regards,
WarrantiesUK
Amazing experience from Ryan
Had an amazing experience dealing with Ryan. He talked me through the options and helped me get the best deal by going for a three year warranty. The entire experience was easy and friendly and it gives me peace of mind to know I am fully covered.
October 18, 2024
Unprompted review
Reply from Warranties UK
Hi, Sam! 👋 Thank you so much for your fantastic 5-star review!
We’re thrilled to hear that Ryan made your experience with WarrantiesUK so positive.
It’s wonderful to know that we succeeded in helping you secure the ideal warranty for your needs.
Warm regards,
WarrantiesUK
Fantastic Service - Very Proffesional
Ryan was Excellent, explained everything clearly and answered all of my questions. I usually find warrentys and insurance very confusing, but Ryan was very helpful would recommend!
October 18, 2024
Unprompted review
Reply from Warranties UK
Hello, Gabriel! 😊 We’re absolutely delighted by your amazing 5-star review!
It’s wonderful to hear that WarrantiesUK helped you find the right warranty for your needs. Your feedback has brightened Ryan's day!
Best wishes,
WarrantiesUK
Fantastic customer service from Usman…
Fantastic customer service from Usman and AJ very polite and efficient and clearly explain all documents highly recommend
October 15, 2024
Unprompted review
Reply from Warranties UK
Hello, Charmaine! 🌟 Your 5-star review just made our day! At WarrantiesUK, we’re dedicated to making sure you get the best warranty experience possible.
We’re so glad that Usman and AJ could both assist you. Thank you for choosing WarrantiesUK!
Best regards,
WarrantiesUK
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