Fast feedback, excellent service, excellent staff. I would have no hesitation in recommending this firm. The lady we dealt with (Tara) was very helpful. Unusual these days to find a UK business as we... See more
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Company details
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Warranty Administration Services Ltd are the experts in self-funded warranty, service plans, and consumer motoring retail products to the leading franchised motor dealers since 1984.
Contact info
Allenby Business Village, LN3 4NL, Lincoln, United Kingdom
- wasadmin@warrantyadmin.co.uk
- warrantyadmin.co.uk
Replied to 100% of negative reviews
Typically replies within 1 week
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Tara Paulson, an absolute star.
Honestly not a bad word to say, especially with Tara Paulson. One of the most helpful people i’ve ever dealt with, quick, efficient and very friendly.
Tara Paulson - Fantastic!
Tara couldn’t be more helpful! Hopefully never have to go through car issues again, but if I do I’ll ask for Tara every time. Thank you so much!
Warranty Claim
Having interacted to make a claim with Warranty Administration Services, the experience was entirely positive.
They facilitated the process with the dealer and the claim was paid promptly post repair
Amazing service
The service provided by the whole team is second to none, I cant fault them at all. The admin team Vicky and Kirsty are always professional and will go above an beyond to help.
Truly exceptional service
We just experienced the best customer service ever.
Before submitting our warranty claim we read the many Trustpilot reviews in praise of Matthew & Tara. They almost seemed too good to be true, but turned out to be spot on. We emailed the claim & they got to work immediately : clear guidance & friendly advice; prompt checks of the garage estimate; confirmation to carry out repairs followed by prompt payment.
Matthew & Tara have been a breath of fresh air. If you have a warranty with this company & have a legitimate claim, rest assured that your experience will meet your standards. Truly superb.
Use of WAS for car warranty
Quick, easy and straightforward process. The WAS team were great to deal with and very responsive.
What a great company to deal with
What a great company to deal with. Matt especially really helped me out. Fast to respond, talked me through the process and got stuff done without any hassle. Top man and top company.
Unfortunately I did not realise I still…
Unfortunately I did not realise I still had warranty when my turbo ceased so paid for a turbo replacement myself, once finding out I had warranty I spoke with Tara, due to not going through the correct channels I was not covered but Tara was so helpful and understanding that they have managed to pay a 50% good will to support the turbo replacement due to the money coming from my savings for IVF treatment, I could not be more happier 😊
Tara was so responsive and sorted…
Tara was so responsive and sorted everything out directly with the garage meaning I didn’t have to worry about much at all!
Thank you for your assistance and keep up the great work!
Excellent service
Very happy with the service provided by warranty administrator services. Excellent communication.
Excellent service
Excellent service. Tara was very helpful, will fight your battle for you and keep you updated with the process throughout.
Very good service from the time I…
Very good service from the time I reached out. They are very responsive, professional and very helpful. They kindly understand the issue that I was facing and help me through the process. Excellent service.
I am giving 5 stars
I am giving 5 stars, as my experience has been amazing. This is down to Matthew who dealt with my claim. He got it all sorted for me, and I’m so glad I dealt with someone who worked so hard and was dedicated to sort my claim out. Again Matthew, thank you so much.
Warranty Administration Services - Great Service
We bought our car 6 months ago and recently noticed water ingress during heavy rain.
Not knowing the cause or cost of repairs was stressful especially as we only recently purchased the car. Warranty Administration Services, and Robert who was our point of contact, were exemplary in their support, advice and timely engagement.
We received fantastic service from WAS and Robert, will definitely use again, and highly recommend them to anyone looking for a warranty provider.
Had an excellent experience with this…
Had an excellent experience with this warranty company. Matthew Friel, the advisor who looked after me was responsive, and handled the claim with the utmost care and professionalism. Highly recommend
I dealt with Tara who was fantastic
I dealt with Tara who was fantastic, very understanding and guided me from start to finish. A pleasure to have her work on my warranty claim.
Great company to deal with
From start to finish Tara was absolutely fantastic.
At every step of the way I was put at ease with their knowledge and understanding.
Definitely a great team to deal with.
If there is an employee of the month it should definitely go to Tara.
Cheerful, swift & effective
Cheerful, swift & effective - great service!
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