Warranty Administration Services Ltd Reviews 260

Quick and amazing service
This is the first time of using the warranty, from the phone call I made (I think I spoken to a lady called Tara? Sorry if this is wrong!) who was so helpful, and then Matt dealing with the emails. All members have been so polite and were so lovely to deal with! Such quick responses thank you all x

Spoke to Rob on the warranty team. He went above and beyond to address the situation and achieved the outcome I was hoping for. Great efficient service, would highly recommend.

Members of staff are all very approachable, have a great knowledge of the industry.

Excellent communication and service from Tara who was incredibly helpful, very prompt in replying to emails which made the process much smoother than expected.

How refreshing to receive service that far exceeds expectations. Tara is such an asset to this company. Someone who does what they say they’ll do. An item that was not covered by warranty, Tara dealt with the main dealer and recovered 100% of the cost. Mind blown!

Tara the lady I spoke to was so helpful after I had messed up with my warranty,didn't think I was going to get any money from my warranty but tara was able to get me a significant amount,so happy with their services

Excellent customer service. I had to contact them on behalf of my elderly dad. Extremely helpful and very good communication in getting dad's issue resolved. Robert in particular extremely professional.

The lady I spoke to on the phone was really friendly and helpful in what was a stressful situation with my car.
My claim was delt with quickly and I'm very happy with the service.
Highly recommended.

I must admit that the thought of having to claim via warranty didn’t fill me with confidence but Tara has gone above and beyond to make the process as simple and stress free as possible.

I had a Nox sensor issue so I contacted the warranty Admin team. Tara who was my point of contact had guided me through the process which was very much appreciated.

The claims process was slightly complicated by me not being able to chase up the required documentation from the servicing department at the dealership.

I explained the situation to Tara at WAS and she was fantastic, she took over all the communication with Mercedes and chased them until the process was resolved.

Genuinely very impressed with the service I received.

Thank you!

One phone call and I was given all the information I needed to use the warranty. Safe to say, we were pretty cynical, but it really couldn't have been easier. We chose to use a third party to complete the work. From the first phone call, to the work being completed and the money being reimbursed to our account was 4 days. Amazing

I contacted Warranty Administration Services after the water pump broke on my car and was extremely impressed by their service. Excellent communication and customer service with prompt payment for the repairs.

dealing with Tara was an absolute pleasure , she sorted out my claim and chased up the payment for me . Very profesional and very friendly , many thanks

A lovely lady named Tara dealt with my claim and immediately put me at ease having had a really stressful experience until that point trying to get my car fixed.
I found the company to be very friendly and helpful with great communication.

Excellent service from start to finish. I can't fault the way my issue has been dealt with. Immediate response 🌟🌟🌟🌟🌟

Having been part of the Motor Trade for many a year, I have dealt with Warranty companies a lot.
Some good some bad.
I have, however never known a warranty comlany so efficient and courteous as Warranty Administration.
Thank you guys for you quick, efficient and helpful service.

I recently purchased a car and within a month we had an issue with the battery.
WAS Ltd were amazing liaising with the company i bought the car from an arranging reimbursement from something that wasn't covered but due to the amount of time that had passed in purchasing the car.
Tara Paulson was the lady I dealt with and she could not have been more amazing in handling my claim.

Had a great experience via email and phone calls. Very helpful, friendly and quick to respond to queries. Tara was excellent.

Exceptional and efficient service!