Fast feedback, excellent service, excellent staff. I would have no hesitation in recommending this firm. The lady we dealt with (Tara) was very helpful. Unusual these days to find a UK business as we... See more
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Company details
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Warranty Administration Services Ltd are the experts in self-funded warranty, service plans, and consumer motoring retail products to the leading franchised motor dealers since 1984.
Contact info
Allenby Business Village, LN3 4NL, Lincoln, United Kingdom
- wasadmin@warrantyadmin.co.uk
- warrantyadmin.co.uk
Replied to 100% of negative reviews
Typically replies within 1 week
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Very efficient
Very efficient! The warranty on my Peugeot 3008 was supplied by Arbury Solihull and handled by WAS. They were quick at answering emails and I found Tara a pleasure to deal with. She is a perfect balance of professionalism and friendliness in all communication.
Excellent service
Excellent service! Tara handled my claim, she done the work from start to finish. Excellent customer service. Reimbursement received thank you very much Tara you’re a star
Never had to claim on a car warranty…didn’t know how to proceed
Never had to claim on a car warranty before.didn’t even know how to start .got in touch with WAS Ltd first point of contact was Tara explained our situation.tara immediately said don’t worry.igot this for you and will sort it all out with the dealer ,Tara was brilliant sorting everything out took all the worry off us .informed us of every step .very knowledgeable in every step our claim was confirmed Tara is very easy to talk to and very polite .a credit for this company 100%.
Simple and straight forward claim…
Simple and straight forward claim system,very quick service , no hold ups or hassle. Highly recommend.
Excellent service.
The claim was managed by Tara, who was polite, courteous and extremenly helpful. Tara was also very customer focussed and and wanted to help. If only evenyone displayed similar values and qualities.
Great customer care from Tara
Had some issues after buying a second hand car, Tara was brilliant from start to finish 11/10 for the customer care/service she provided
Exceptional - Thank you!
Tara has been exceptional from the very start. Approachable, honest, and genuine. An absolute pleasure to work with, going above and beyond to provide support. The case was resolved quickly and efficiently – thank you!
I purchased an extended warranty with…
I purchased an extended warranty with my second hand Nissan. A few months later a few things needed to be fixed, so I asked for a quote at the Nissan garage and submitted it to Warranty Administration Services. They accepted the quote, I had my car fixed, paid for the repairs, and was refunded within a few days. Excellent and very friendly service, I would highly recommend.
A lady called Tara helped me through…
A lady called Tara helped me through the whole process, she was so kind, listened to me, was very knowledgeable and helpful. Phoned me back when she said she would. This lady went above and beyond, really wish there was more like her. Thank you Tara.
Tara was brilliant and the whole…
Tara was brilliant and the whole process was quick and painless
First class speedy response
First class response which was very helpful during a stressful time trying to get my vehicle repaired. The claim was dealt with speedily and courteously. I couldn't be more satisfied.
hassle-free service
hassle-free service, fast resolution
Easy contact by phone direct to a person with no menus or other nonsense, clear instructions, prompt (almost immediate) reaction to the claim when I got the estimate as requested.
No hassle even though I happened to be in France when I had the breakdown and needed to make the warranty claim.
Warranty claim
Robert was very helpful and made the process of making a claim effortless. Provided information very quickly to both myself and the garage carrying out the repairs.
Very helpful staff and went to a lot of…
Very helpful staff and went to a lot of trouble to help me. Thank you!
Easy process - good customer service
Easy to contact, good at responding and overall a nice experience from them.
Superb Customer Service
Being without my car for over two months due to an on-going issue which required the involvement of two garages was very frustrating but this was countered with the first class service provided by Tara and the rest of the team at Warranty Administration Services Ltd who kept me updated through every step of the process. Tara was very supportive throughout the process and provided timely and efficient communications along with a superb customer-focused approach to dealing with my claim. As such I would have no hesitation in recommending Warranty Administration services Ltd (and I hope you get Tara assigned to your claim!!).
Fantastic and efficient service with…
Fantastic and efficient service with brilliant customer-focused approach to dealing with claims. Our claims advisor was experienced, thorough and very knowledgeable. I would recommend Warranty Admin to anyone without hesitation.
Fast, friendly and efficient
This was my first time working with a third party warranty company and I have to say I was very pleasantly surprised. Tara handled my claim from start to finish and was great to work with. Would use again!
Highly rated !!
I found the whole process, once I got through to Rob, worked seamlessly. He approved my claim after speaking to the VW dealership that were doing the repair to my car. He then explained the process of what I then needed to do. All sorted in a couple of days. Many Thanks.
Very helpful and efficient
Very helpful and efficient. Made the process as stress free as possible and very nice people to deal with.
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