If you're wanting to sell off your old "stuff", these are the people for you - I stumbled cross them in 2025 - and I'm so pleased that I did. Since then, I have sent in several boxes. Each time I've... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Posted my shoe box of treasure on Monday, received a call from Jacqui on Wednesday early afternoon with a very acceptable offer. Was delighted and surprised by the speed and the value. Jacqui was frie... See more
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My dear mom died, and after recovering sufficiently from her grievous loss it was time to sort out some of her items. I contacted Was Gathering Dust, received a singularly helpful response, submitted... See more
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I used a more well known company initially who took over a month to assess my items and I rejected their offer. Hadn't heard of was gathering dust before but fortunately I received a flyer through. Wi... See more
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Company details
Written by the company
A GREAT WAY TO SELL OLD STUFF Are you fed up with stuff just gathering dust but not sure how to get the most for it? The answer is that nothing could be easier, we are a one stop shop for selling all your unwanted valuables and clutter. A decluttering no obligation and risk free buying service. We are a company that has been trading successfully for many years buying goods in the old-fashioned way with people bringing items in through the door. With the onset of Covid-19, things changed. People were keen to send us items for appraisal and so Was Gathering Dust has evolved into a simple post and purchase service for all your clutter and valuables. We pride ourselves on being a fair and friendly service and are happy to help with any queries you have, just give us a call!
Contact info
Was Gathering Dust - Unit F, The Maltings, CM21 9JX, Sawbridgeworth, United Kingdom
- 0800 193 1001
- info@wasgatheringdust.com
- wasgatheringdust.com
4.9
Excellent
133 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Fast and easy service
Fast and easy service. It took less than a week to receive my pack and then receive payment. Would absolutely use again
November 26, 2024
Unprompted review
Reply from Was Gathering Dust
Hi B,
Thank you so much for your wonderful review—it truly means the world to us!
We’re thrilled to hear that your experience reflected our commitment to going the extra mile. Your kind words are incredibly encouraging and appreciated.
Looking forward to speaking with you again in the future!
Warm regards,
Angela and Jacqui
Quick and easy money
I found 'Was Gathering Dust' online , i rang them , I received a postage pack the next day.
I sent some old watches, rings and odd bits of broken jewellery that I had in a box under my bed.
Within a few days I was offered a surprising amount of money which was paid into my bank the same day.
I cannott recommend this company enough, they are friendly, helpful and professional.
November 26, 2024
Unprompted review
Reply from Was Gathering Dust
Hi Julie,
Thank you so much for your wonderful review! We're delighted to hear that you had such a positive experience with us. It's great to know we could help turn those forgotten treasures into something valuable for you.
We truly appreciate your kind words about our service and team – being friendly, helpful, and professional is exactly what we strive for every day. If you ever have more items you'd like us to take a look at or any questions in the future, don’t hesitate to call us.
Thanks again for recommending us so highly – it means the world to us!
Warm regards
Angela and Jacqui
This was so easy to do
This was so easy to do. Phoned them, and within 2 days received the label.
They came back in two days with an offer and the money was in the bank straight away.
November 23, 2024
Unprompted review
Reply from Was Gathering Dust
Hi Louise,
Thank you so much for taking the time to leave us a lovely review. We truly appreciate it.
We always strive to provide speedy service, as we know how much our clients value our efficiency.
Warm regards
Jacqui
I’m so glad I found ‘Was Gathering…
I’m so glad I found ‘Was Gathering Dust’ and sent my costume jewellery to them. The whole process was very easy and the financial reward was more than expected.
I would very much recommend this small friendly family business and will definitely be using this service again.
November 16, 2024
Unprompted review
Reply from Was Gathering Dust
Hi Crystyna,
Thanks so much for taking the time to leave us such a glowing review. We are thrilled that your experience with us was more than you expected it to be. It means a lot to us, as a small family business that you would recommend us, thank you once again.
Kind regards
Angela
Was Gathering Dust
Just fantastic
Just fantastic. Thought why not send them some of my old stuff.was going to throw out.a few days later I get a phone call from Jacqui,say you old stuff is worth ££££,I was gob smacked. 10 min later Jacqui has transferred me£££ into my bank account. Thanks .you made my day.off to the pub we go.thank you very much Jacqui. Happydays.
October 31, 2024
Unprompted review
Reply from Was Gathering Dust
Thank you so much for the lovely review!
It’s amazing how many treasures are just waiting to be uncovered, and I’m so glad you sent them our way. It was a pleasure finding the value in your items, and I’m thrilled Was Gathering Dust could help put a little extra in your pocket.
Here’s to more happy discoveries – enjoy celebrating down at the pub! Cheers!
Jacqui
Best customer service I've ever had
Sent my items of to Was gathering dust.
Got s phone call of a lovely lady called Jackie wuth an offer which I accepted straight away. Been told money will be I'm mu accountant some point today. Both Jackie and Angela have been outstanding from start to finish, service I've received has been fantastic and the so called bigger companies should take guidance from them, I eagerly await my banking notification. Thanks again
October 26, 2024
Unprompted review
Reply from Was Gathering Dust
Hi Martin
Thanks so much for taking the time to leave us such a lovely review! We are so happy that you think our service is fantastic. We are a small family run business and our goal is aways to give our best in terms of service and price.
Warm regards
Jacqui and Angela
Was Gathering Dust Team.
Very friendly customer service.
Very friendly customer service.
Was offered a fair amount for my unwanted costume jewellery.
Cheque arrived the very next day.
Happily recommend them to others.
October 25, 2024
Unprompted review
Reply from Was Gathering Dust
Hi Emma
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us and that everything went smoothly—from the offer to the fast delivery of your cheque. It means a lot to know you’d recommend us, and we’re always here to help if you have more items in the future!
Warm regards
Angela
I have used this service 3 times and…
I have used this service 3 times and have been very happy with the process.
Much better prices than other sites abd the service is excellent. The people I have spoken to have been super helpful and friendly. A very speedy process, pack, post and paid within 3 days
October 25, 2024
Unprompted review
Reply from Was Gathering Dust
Hi Joanne,
Thank you so much for your wonderful feedback! We're thrilled to hear that you've enjoyed using our service and found it speedy and friendly. It’s always our goal to make the process as smooth as possible, and we’re delighted that we could meet your expectations. We look forward to hearing from you again in the future!
Warm regards
Angela
Was Gathering Dust Team
Prompt and efficient service
Prompt and efficient service. Friendly staff.
October 10, 2024
Unprompted review
Reply from Was Gathering Dust
Hi Ceecee
Many thanks for taking the time to leave us such a lovely review. We greatly appreciate it.
Prompt, efficient and friendly is our aim everyday!
Thank you.
Jacque
So glad I tried Was Gathering Dust
Had previously sent my stuff to another company, but when they rang with their offer I was very disappointed and asked them to return my items. I then thought I would just try “Was Gathering Dust” and was I glad I did, I was offered nearly twice as much, which I gratefully accepted. My advice is to go to “ Was Gathering Dust” they are the best. Thank you, so pleased
October 8, 2024
Unprompted review
Reply from Was Gathering Dust
Hi Val,
Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you were pleased with our offer and service. It's always our goal to provide fair and competitive prices, and we're glad we could exceed your expectations. Your recommendation means the world to us, and we're so happy we could help turn your unused items into something valuable.
Thanks again for choosing "Was Gathering Dust," and we look forward to assisting you in the future!
Warm regards
Angela
Efficient service but very disappointing offer
Was happy with efficiency of receipt of box of jewellery that I sent to Was Gathering Dust using prepaid label. Had phone call next day and was offered only £40 for 84 items. I had enclosed some silver and amber items and a watch which I am sure were collectively worth more than £40.
Very disappointing experience, would not recommend or use again
October 8, 2024
Unprompted review
Reply from Was Gathering Dust
Hello Bibi,
I understand your disappointment and frustration, especially knowing that the original cost of your items was significantly higher. Unfortunately, modern fashion jewellery tends to lose its value over time, which is why resale prices are generally lower.
We always strive to offer the best possible price, but our valuations are guided by current market trends.
Kind regards,
Angela
Excellent service
Excellent service, easy to follow instructions through the post which included a personalised number card with my details on it to pop into the parcel which also came with a prepaid postage label . Was contacted by the lovely Angela a few days later with an offer which I accepted and the money was transferred to my bank immediately! Highly recommend.. thank you !
October 1, 2024
Unprompted review
Reply from Was Gathering Dust
Hi Rachel,
Thank you so much for finding the time to leave us such a lovely review! We really appreciate it.
We are delighted that you found our service excellent and easy, it's what we strive to achieve every day.
Kind regards
Angela
Was Gathering Dust Team.
What a simple easy process
What a simple easy process, contacted gathering dust who sent me an information pack that included a delivery label and a card with my details , popped my items in a box took it to the post office and within a day or two got a call
With my offer and monies were in the same day . Brilliant service
October 2, 2024
Unprompted review
Reply from Was Gathering Dust
Hi Erica
Thank you for your wonderful review! We’re thrilled to hear that you found the process simple and easy. We always do our best to make our clients experience as seamless as possible. 'Brilliant service' is what we aim for, and we’re delighted to have met your expectations!
If you have any more items to sell or need further assistance, don’t hesitate to reach out. Thank you for choosing Was Gathering Dust!
Warm regards
Angela
Disappointing offer
I spoke to someone on the phone and was told I'd get a good price, much more than if they were sold on ebay. They quickly sent the postage pack and contacted me within a few days of me posting my box.
I sent over 50 items including lots of hallmarked jewellery, and vintage items but was only offered £25. Ridiculous! I asked for them to be returned to me which they have done.
September 18, 2024
Unprompted review
Reply from Was Gathering Dust
Hi Corinne
We do our best to offer competitive prices, but our valuations are based on current market trends.
Warm regards
Angela
Fast service with no hassle
Fast service with no hassle, gave me a fair offer and paid promptly. Thank you
September 12, 2024
Unprompted review
Reply from Was Gathering Dust
Hi Geoff,
Many thanks for taking the time to leave us such a lovely review, we really appreciate it. I will pass on your review to the whole team, it will make their day!
Thanks Again
Angela
Fabulous
Dealing with Jackie great communication and fab prices for my jewellery Thankyou will use again 💎
August 9, 2024
Unprompted review
Reply from Was Gathering Dust
Hi Christine,
Thanks for taking the time to leave us such a lovely review. We really appreciate it. We do like to pride ourselves on our communication and fair pricing, it's always a treat when our clients notice this. Thank you.
Warmest regards
Jacque.
Great service from this company
I used this company to get rid of some old costume jewellery, and few odd bits. They straight away sent me the package I needed to send my box . I took it to post office and within 3 days of doing so , a very nice lady called me with an offer. It was very reasonable and I accepted . Within a day the money was in my back account . Very pleased with the service and courtesy I was shown by the company. Will definitely use them again and certainly recommend them .
July 19, 2024
Unprompted review
Reply from Was Gathering Dust
Hi Linda,
Thanks so much for leaving us this lovely review! We greatly appreciate it. It means a lot to us all here at Was Gathering Dust.
Thank you for emphasizing the positive impact of our communication, we prioritize efficient, courteous service. I'm delighted to hear that you appreciated this.
Best wishes
Angela
Was Gathering Dust Team
Fantastic service from start to finish.
Fantastic service from start to finish.
Will definitely use again
July 19, 2024
Unprompted review
Reply from Was Gathering Dust
Hi Jane,
Many thanks for taking the time to leave us such a lovely review. It really means a lot to us. We are looking forward to receiving your next parcel!
Warm regards
Angela
I put a bad review on because there was…
I put a bad review on because there was a weeks delay on any notification.This was down to the wonderful post office service that took their time to deliver a first class package and not this company.
Their service was extremely prompt when the package eventually arrived and payment was payed in without any delay.
I would advise them to inform customers more clearly about postal times.
I would thoroughly recommend them.
July 16, 2024
Unprompted review
Reply from Was Gathering Dust
Hi Raymond,
Thank you so much for taking the time to leave this lovely review. I am sorry that the Post Office took such a long time to deliver your parcel. It is unusual for them to take so long.
Thanks for the feedback regarding our communications with our customers and we will take steps to make sure that they are kept informed of any delay.
Kind regards
Angela
Excellent service
Excellent service. Received offer within two days.
Would certainly recommend this company.
July 11, 2024
Unprompted review
Reply from Was Gathering Dust
Hi Jackie,
Many thanks for taking time to leave us such a lovely review. It really does mean so much to us all here at Was Gathering Dust. Thank you for recommending us.
Warm regards
Angela
Was Gathering Dust Team
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