WasherDryerRepairs.com Reviews 

89
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great service from my first contact with the company by phone, the service visit to assess the problem and advice on a replacement washing machine. I was up and running with a new machine within 2day... See more

Rated 5 out of 5 stars

Nothing worse than when your washer/dryer conks out so rang these guys on recommendation at 10am this morning and by 11:30 I was back up and running with new bushes fitted with a 12 month guarantee f... See more

Rated 5 out of 5 stars

After a negative experience with a completely incompetent engineer from NAC Repairs who tried to charge us nearly £500 to repair our Miele washing machine, we looked elsewhere and thankfully found Was... See more

Rated 5 out of 5 stars

I've literally just had my Hotpoint washer fixed by a gentlemen called Andy ....fantastic he knew straight away what was wrong with my machine, he phoned for the part went off collected it and my w... See more

Company details

  1. Washer and Dryer Repair Service

Information provided by various external sources

With more than 30 years of experience, a team of dedicated engineers, and free estimates for all, it’s not hard to see why we’re one of the most popular choices for washing machine and tumble dryer repairs in the North East. Our fast, efficient services are available 365 days a year, 24 hours a day, and there’s no call out charge for our engineers. A 12-month guarantee is available on all work, and this is to give you added peace of mind for whatever the future holds. For an excellent service that you can rely on, choose WasherDryerRepairs today!


Contact info

4.8

Excellent

TrustScore 5 out of 5

89 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(89)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you

Thank you so much for all your help Andy!
He got a new lock fitted on our washing machine and was not expensive at all and no call out charge; ordered the part and fixed within a week of ringing!
When I couldn't get the door to lock, I rang Andy again this Wednesday; he came this morning, and was very patient and showed me how to lock the door and made sure it worked properly before he left, and didn't charge me.
Will definitely call again if I have any more problems.
Thank you, I really appreciate it!

January 27, 2023
Unprompted review
Rated 5 out of 5 stars

Trustworthy and friendly

Andy from the first phone call was trustworthy and friendly
He sorted the problem with my washing machine quickly and efficiently
I would recommend him to anyone - I’m definitely giving friends and family his number
Thank you Andy

January 25, 2023
Unprompted review
Rated 5 out of 5 stars

Andy is a star!

Andy is a star! Phoned late on Thursday afternoon to ask about my leaking washing machine. He came out first thing Friday morning, diagnosed the problem and replaced the hose immediately. Very reasonable price, really nice guy. Wish I had called him first (wasted a few days waiting for other people to get back to me). Definitely recommend him and will certainly use again. Thanks very much!

January 6, 2023
Unprompted review
Rated 5 out of 5 stars

No charge for his visit to assess the problem

We rang to request a visit to assess a problem with our washing machine. It was the panel board of our Samsung washing machine and Andy told us it wasn't worth the money to repair it. Andy didn't charge us anything. I want to thank him for his time and for being honest.

July 27, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, could not be happier, the guy went above and beyond to get our washing machine fixed today, he even went to the local diy store to get the part that was needed so he could fix it for us today instead of us having to wait for it to be ordered. Was really happy with the price too, what he charged for the whole job, other company’s would charge just for there call out fee. Would highly recommend 10/10

May 13, 2022
Unprompted review
Rated 5 out of 5 stars

Can recommend

We rang to request a visit to assess a problem with our washing machine . This was arranged swiftly and easily , and at our convenience . Andy arrived promptly , diagnosed the problem and arranged to collect the required part and return . He provided a very reasonable quote and returned to complete the work quickly . Very happy with every aspect of the service. All appears well, though if the problem recurs , the work is guaranteed for 12 months .

April 13, 2022
Unprompted review
Rated 5 out of 5 stars

Andy’s excellent service.

Andy repaired our washer/dryer today very quickly and efficiently- replacing a drain pump (with one year guarantee) and we felt the charge was appropriate for the time and work done. Highly recommended.

April 4, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company , called 8am they arrived at 9 to fix washer which was blocked and wouldn't drain , would highly recommend to anyone needing washer fixed quickly, very reasonably priced and repair man was very nice very competent thanks for quick service

March 16, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service, sorted in no time at all!

After a negative experience with a completely incompetent engineer from NAC Repairs who tried to charge us nearly £500 to repair our Miele washing machine, we looked elsewhere and thankfully found WasherDryerRepairs.com. Andy came out next day, fixed the machine within 30 mins and only charged us £45 all in. No call out charge and no parts required. All that was needed was an experienced engineer. Thank you Andy, we won’t hesitate to recommend your company and will make sure we contact you next time we have a problem.

November 22, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service!

Amazing service!! Andy came out within three hours….super quick, efficient and helpful. Would not hesitate to use again….thank you!!

November 9, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Rang Andy this morning he came out at lunch time and my Miele washer was repaired in about 30mins And for a very good price cheaper then the call out charge of £90 from a Miele engineer. Would have no problem in recommending him thanks for an excellent service.

November 8, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent, honest service

My washing machine started making loud noises on a Sunday morning. Ordinarily I would just place an order for a new one, however I looked into getting it repaired. I contacted washerdryerrepairs.com (after initially being surprised they were open on a Sunday) and they arranged for someone to attend Monday morning. Engineer attended promptly and very honestly told us it could be repaired but wouldn't be worth the cost. There was no charge for the call out. So although my washing machine wasn't repaired on this occasion, I wanted to leave a review for the excellent, prompt and honest service offered. Thank you.

November 8, 2021
Unprompted review
Rated 5 out of 5 stars

Came out and fixed washing machine with…

Came out and fixed washing machine with no hassle or problems. Very reasonable price considering my product has just gone out or warranty and insurance would have cost me a considerable amount more.

Thanks for the work- would highly recommend and will use again if needed 👍

November 5, 2021
Unprompted review
Rated 5 out of 5 stars

Washing Machine trouble…

Andy came 2 days after calling and was able to promptly fix the issue with our washing machine. Came at the time quoted, quick and efficient service and would highly recommend him to anyone else. Reasonably priced.

November 5, 2021
Unprompted review
Rated 1 out of 5 stars

Unhappy with amt charged

Am not impressed with call out today. The guy did sort my washing machine but instead of first asking if the filter had been checked proceeded to state a blocked or broken filter which meant taking the machine to bits. I was then charged £50 for literally removing some fluff from front of machine in less then 5 minutes . Surely a smaller charge from a company which states no call out fee would have been more realistic in this situation and would encourage return business.

October 29, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Andy came the day after we called to sort out a problem we were having with our washing machine. He was fast, efficient and fixed the problem within 10 minutes and charged a very reasonable fee. We would fully recommend Andy

September 15, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look