Washington Brown Reviews 1,161

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficiency, making the entire process smooth and stress-free. Many people highlight the prompt response times and the reasonable pricing of the services. Consumers also appreciate the clear, detailed, and comprehensive reports provided, often noting the ease of the user experience. However, some customers also noted that the company was quite pushy when it came to "signing up" for their service. A few other people also felt that follow-up emails were sometimes required to track the progress of the report preparation.

What people talk about most

Service

Users describe positive interactions with service, highlighting professionalism, efficiency, and expertise.... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, efficiency, and... See more

Response time

People report positive experiences with response times. Customers consistently praise the prompt... See more

Price

Reviewers consistently express satisfaction with the pricing. Customers frequently mention competitive and... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers found the process smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Friendly, accommodating and professional staff at competitive prices, were just the icing on the cake at Washington Brown. The cake itself is glorious. They will not charge you if what you claim is le... See more

Company replied

Rated 5 out of 5 stars

Staff at Washington Brown were easy to contact, clearly understood my requirement and were proactive during the time of any interaction that I have had. I wanted to get my dep schedule and this was my... See more

Company replied

Rated 5 out of 5 stars

Fast, easy process with good communication from staff via phone calls. It was great that they were able to conduct their assessment without a site visit and passed on the savings in the report fee.

Company replied

Rated 5 out of 5 stars

Washington Brown is very helpful and prompt responding to my email or calls. Everyone from the team helps me to complete the depreciation report in a timely manner also guide me through what documents... See more

Company replied


Company details

  1. Quantity Surveyor
  2. Property Investment
  3. Real Estate Surveyor

About Washington Brown

Written by the company

Get Your Free Depreciation Quote

Washington Brown are experts in preparing depreciation schedules across Australia.

Each year, we prepare more than 13,500 reports, delivering $1.5 billion in depreciation savings.

Whether your property is a house, apartment, office suite or factory, Washington Brown can prepare the right depreciation schedule for you.

To find out how much depreciation you could be claiming, get a Quick Quote above.

One of our team will send you an obligation-free quote, as well as your estimated deductions if requested.

When Maximising Deductions Matters

Written by the company

Industry Experts
We know how to maximise your depreciation deductions, with over 40 years of experience and more than 227,500 depreciation schedules prepared.
Fast Turnaround
With one of the largest databases of construction projects across Australia, we aim to complete your report in less than a week from receiving your information.
Inspection-Free Options
If an inspection won't increase your deductions, we don't charge you for one! Visit our website to see why an inspection isn't always beneficial.

Upside Only

Double Your Fee or It's Free

Double Your Fee or It's Free
If we can't achieve at least double our fee in the first full year of deductions, then there is no cost to you!

Contact info

Promotion box for Washington Brown

Maximise Your Depreciation Deductions

Our Clients Claim an Average of $55,381 Over the First 10 Years.

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Quick and easy.

August 5, 2025
Unprompted review
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Reply from Washington Brown

Thanks so much, Dave! We love hearing that the process was quick and easy — that’s exactly what we aim for 🙌
Thank you for choosing us for your tax depreciation needs! We truly appreciate your trust and look forward to helping you on your next investment property. Regards, The WB Team :)

Rated 5 out of 5 stars

Very responsible and got everything…

Very responsible and got everything back on the time frame give to me .

August 29, 2025
Unprompted review
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Reply from Washington Brown

Hello Mandalene, Thank you so much for your feedback! We’re so glad to hear you had a great experience with us and that our team could assist in helping you claim the maximum tax deductions on your property. Providing professional and reliable services is what we’re all about, and it’s wonderful to know that shone through in your experience. Regards, The WB Team :)

Rated 5 out of 5 stars

very good in all dealings

September 29, 2025
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Reply from Washington Brown

Hi Paul, Thank you so much forthe review! 🙌 We’re so glad to hear you had a great experience with us throughout the entire process. Providing professional, seamless service is what we’re all about, and it’s wonderful to know that shone through in your experience. Regards, The WB Team :)

Rated 5 out of 5 stars

Great service and response…

I got good response from the service team who assisted me with initial inquires and smooth experience on getting depreciation schedule.

September 28, 2025
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Reply from Washington Brown

Hello Hiren, Thank you so much for sharing your experience! 🌟 We’re absolutely thrilled to hear that our service team was responsive and made the process of organising your depreciation schedule smooth and stress-free. Delivering top-notch service from start to finish is what we strive for, and it’s so rewarding to know it made a difference for you.

Thank you for choosing us for your tax depreciation needs! Regards, The WB Team

Rated 5 out of 5 stars

Great value for money

Great value for money. Very professional and helpful.

September 2, 2025
Unprompted review
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Reply from Washington Brown

Hi John, Thank you so much for your lovely feedback! We’re thrilled to hear you found our service professional, helpful, and great value for money. Your support means a lot to us.

Thank you for choosing us for your tax depreciation needs :) Regards, The WB Team

Rated 5 out of 5 stars

I couldn’t be happier with my…

I couldn’t be happier with my experience using Washington Brown Depreciation. From the very beginning, the whole team was incredibly helpful, approachable, and professional. They took the time to answer all my questions, guided me through the process, and made sure everything was done thoroughly and efficiently. My reports were completed quickly without compromising on detail or quality, which gave me real peace of mind. It’s rare to find a company that combines speed, accuracy, and such genuine customer care — but Washington Brown absolutely delivered. I’ll definitely be recommending them to family and friends.

August 22, 2025
Unprompted review
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Reply from Washington Brown

Hello Codey, thank you for the great review! We’re thrilled to hear that from the very beginning, our team could provide helpful, approachable, and professional support. Taking the time to answer questions and guide our clients through every step of the process is something we take pride in, and it’s wonderful to know it made your experience smooth and stress-free. We look forward to supporting you with any future property investments! Regards, The WB Team :)

Rated 4 out of 5 stars

Appreciation for job well done

Thank you Washington Brown, I am happy with the outcome of the depreciation schedule report. I had helpful discussion with the staff and the prompt delivery of the document. I was also lucky, I got a discount on a reasonably good pricing in the market.
Data Godfrey.

August 8, 2025
Unprompted review
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Reply from Washington Brown

Hi Data, Thanks so much for your feedback! We’re thrilled you found our team helpful and the process smooth, and that the report met your expectations. It’s great to hear you were able to get a comepetive pricing too. Thank you for choosing us for your tax depreciation needs! Regards, The WB Team :)

Rated 5 out of 5 stars

Washington Brown provided excellent…

Washington Brown provided excellent service, report was well priced & were able to complete all without the need for a physical inspection for our recent investment unit purchase - highly recommend!

September 29, 2025
Unprompted review
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Reply from Washington Brown

Hello Michael, We’re thrilled the process was smooth and hassle-free, and that you found the report well priced. Being able to complete everything without a physical inspection is one of the ways we make depreciation simple and convenient for investors, while still ensuring accuracy and maximising potential tax benefits. Regards, The WB Team :)

Rated 5 out of 5 stars

Highly Recommended for Property Investors – A Seamless Experience

I recently engaged Washington Brown for a depreciation schedule on my investment property, and I’m thoroughly impressed with their service. From start to finish, the process was smooth, professional, and efficient. The report itself was thorough, well-structured, and tailored to my property. It clearly outlined the deductions I could claim, making tax planning much easier. Overall, the service offered great value for money considering the potential tax savings.

August 28, 2025
Unprompted review
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Reply from Washington Brown

Hello Tanvir, Thanks so much for sharing your experience! We love hearing that the report not only provided clarity but also made a real difference for your tax planning. We’re glad you found value in the service and appreciate your trust in us. Regards, The WB Team :)

Rated 5 out of 5 stars

Overall positive experience with…

Overall positive experience with communication and delivery of the report.

September 1, 2025
Unprompted review
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Reply from Washington Brown

Hello Berkay, thank you for the great review. We pride ourselves on keeping things seamless from start to finish, and we’re so glad that came through for you. Thank you for choosing us for your tax depreciation needs! Regards, The WB Team :)

Rated 5 out of 5 stars

Great service

September 24, 2025
Unprompted review
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Reply from Washington Brown

Hi Chris, thank you for the review. We're happy to hear you had a positive depreciation report experience with us. Glad we could make the process smooth for you. Regards, The WB Team.

Rated 5 out of 5 stars

It wuz good

It wuz good, experience was not complicated

September 24, 2025
Unprompted review
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Reply from Washington Brown

Hello Atish, Thanks for your feedback! We’re glad to hear the process was simple and straightforward for you. Regards, The WB Team :)

Rated 3 out of 5 stars

Delivered the report as required

They delivered the report as required, but they'll hound you for a review even on a Xmas break.. so, there's that

December 21, 2024
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Reply from Washington Brown

Hello Kevin, We’re glad the report met your needs and appreciate your honest feedback on our follow-up process — we’ll keep it in mind for next time. Regards, The WB Team :)

Rated 5 out of 5 stars

The report was comprehensive

The report was comprehensive, clear, and very detailed. The team was highly responsive throughout the process, and I’m very pleased with both the service provided and the quality of the depreciation schedule. Thank you for making the experience smooth and straightforward.

September 15, 2025
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Reply from Washington Brown

Hellon Sharon, thank you for the amazing review. We’re delighted to hear you were happy with both the service and the quality of your schedule. Providing comprehensive, easy-to-understand reports is exactly what we strive for. Thanks for trusting Washington Brown!

Rated 4 out of 5 stars

Worth the money

The report provided was excellent and very clearly set out the depreciation schedule for my rental property. The report was extremely good value. The only slightly negative was that the company was quite pushy when it came to "signing up" to their service - I received lots of emails and phone calls (during work hours) until I actually ordered the report.

July 31, 2025
Unprompted review
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Reply from Washington Brown

Hello Elizabeth, thank you for your valuable feedback. We’re so glad you found the report excellent, clear, and good value. We also appreciate your note on the sign-up process—we’ll definitely take that on board, as we’re always aiming to balance being helpful with respecting our clients’ time. Regards, The WB Team :)

Rated 5 out of 5 stars

Great service

September 10, 2025
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Reply from Washington Brown

Hello Yash, Thank you for the review. We appreciate it! The team are thrilled to hear we could provide you with a great depreciation report experience, helping you claim the maximum tax deductions. Regards, The WB Team :)

Rated 5 out of 5 stars

Smooth process and great tax return

Really helpful team! Smooth process and great tax return on my investment property. Highly recommend.

September 19, 2025
Unprompted review
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Reply from Washington Brown

Hello Liv, Thank you for your kind words! We’re so glad to hear you found the process smooth and that your investment property is delivering great tax savings. We’ll be here whenever you need us again, and we really appreciate the recommendation! Regards, The WB Team :)

Rated 5 out of 5 stars

Highly Professional services..

I am pleased to share my experience with Washington Brown, a company I would highly recommend for anyone in need of a depreciation schedule for investment properties, whether residential or commercial. They demonstrated a high level of professionalism by efficiently coordinating the inspection process, despite it being interstate, and effectively collaborating with both the property manager and tenant. The comprehensive report they provided exceeded my expectations, and I am very satisfied with the overall service I received.

August 14, 2025
Unprompted review
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Reply from Washington Brown

Hello Saurabh, Thank you for taking the time to share your detailed experience! We’re so pleased to hear that our team could make the process seamless for you, even interstate, and that the report exceeded your expectations. Your recommendation means a lot to us, and we’re glad we could deliver a service that left you fully satisfied. Thank you for choosing us for your tax depreciation needs! Regards, The WB Team :)

Rated 5 out of 5 stars

Very professional team and friendly…

Very professional team and friendly efficient staffs for service.

July 30, 2025
Unprompted review
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Reply from Washington Brown

Hi James, Thank you for your kind words! Our team prides itself on being both professional and approachable — so glad that came through in your experience with us. Regards, The WB Team :)

Rated 5 out of 5 stars

What a great service

What a great service, I would definitely recommend you engage Washington Brown if you are after a depreciation schedule for your investment property. They were able to coordinate inspections well with the property manager and tenant and the report is very comprehensive. I would have been happy with that, but also really appreciated a call from the CEO as a personal touch!

September 6, 2025
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Reply from Washington Brown

Hi Alet, Thank you so much for the wonderful feedback! We’re thrilled to hear the process was smooth from coordination to report delivery. And we’re glad the personal touch from our CEO made it even more special. We'll be sure to pass that along. We truly appreciate your recommendation! Thank you for choosing us for your tax depreciation needs! Regards, The WB Team :)

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