Washington Brown Reviews 1,161

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficiency, making the entire process smooth and stress-free. Many people highlight the prompt response times and the reasonable pricing of the services. Consumers also appreciate the clear, detailed, and comprehensive reports provided, often noting the ease of the user experience. However, some customers also noted that the company was quite pushy when it came to "signing up" for their service. A few other people also felt that follow-up emails were sometimes required to track the progress of the report preparation.

What people talk about most

Service

Users describe positive interactions with service, highlighting professionalism, efficiency, and expertise.... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, efficiency, and... See more

Response time

People report positive experiences with response times. Customers consistently praise the prompt... See more

Price

Reviewers consistently express satisfaction with the pricing. Customers frequently mention competitive and... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers found the process smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Friendly, accommodating and professional staff at competitive prices, were just the icing on the cake at Washington Brown. The cake itself is glorious. They will not charge you if what you claim is le... See more

Company replied

Rated 5 out of 5 stars

Staff at Washington Brown were easy to contact, clearly understood my requirement and were proactive during the time of any interaction that I have had. I wanted to get my dep schedule and this was my... See more

Company replied

Rated 5 out of 5 stars

Fast, easy process with good communication from staff via phone calls. It was great that they were able to conduct their assessment without a site visit and passed on the savings in the report fee.

Company replied

Rated 5 out of 5 stars

Washington Brown is very helpful and prompt responding to my email or calls. Everyone from the team helps me to complete the depreciation report in a timely manner also guide me through what documents... See more

Company replied


Company details

  1. Quantity Surveyor
  2. Property Investment
  3. Real Estate Surveyor

About Washington Brown

Written by the company

Get Your Free Depreciation Quote

Washington Brown are experts in preparing depreciation schedules across Australia.

Each year, we prepare more than 13,500 reports, delivering $1.5 billion in depreciation savings.

Whether your property is a house, apartment, office suite or factory, Washington Brown can prepare the right depreciation schedule for you.

To find out how much depreciation you could be claiming, get a Quick Quote above.

One of our team will send you an obligation-free quote, as well as your estimated deductions if requested.

When Maximising Deductions Matters

Written by the company

Industry Experts
We know how to maximise your depreciation deductions, with over 40 years of experience and more than 227,500 depreciation schedules prepared.
Fast Turnaround
With one of the largest databases of construction projects across Australia, we aim to complete your report in less than a week from receiving your information.
Inspection-Free Options
If an inspection won't increase your deductions, we don't charge you for one! Visit our website to see why an inspection isn't always beneficial.

Upside Only

Double Your Fee or It's Free

Double Your Fee or It's Free
If we can't achieve at least double our fee in the first full year of deductions, then there is no cost to you!

Contact info

Promotion box for Washington Brown

Maximise Your Depreciation Deductions

Our Clients Claim an Average of $55,381 Over the First 10 Years.

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Company back up great experience

I haven't used the company before I had found it to be very professional and backed up successfully all emails and messages and if the person wasn't there they took messages and backed it up again I would recommend this company again and tell my friends about it kind regards Brent

November 1, 2025
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Reply from Washington Brown

Hi Brent, thank you for the review! We’re so glad your first experience with Washington Brown was a great one. Our team takes pride in clear communication and ensuring every client feels supported from start to finish — so it’s lovely to hear that came through! We truly appreciate your recommendation and can’t wait to assist you again soon.
Thank you for choosing us for your tax depreciation needs! Regards, The WB Team :)

Rated 5 out of 5 stars

very good customer services reachable…

very good customer services reachable every time when we needed thank u very much for help keep doing good job .

October 31, 2025
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Reply from Washington Brown

Hi there, thank you for your valuable feedback! We’re thrilled to hear you had such a positive experience with our team. Being responsive and easy to reach is something we take seriously — we want every client to feel supported every step of the way. Appreciate your kind words and encouragement!
Thank you for choosing us for your tax depreciation needs! Regards, The WB Team :)

Rated 4 out of 5 stars

Efficient, friendly service

The staff were friendly and professional, and the service was quick. I appreciated how they explained everything clearly and were on the ball even though I was I bit slack & distracted with other commitments. Thank you Liz & team.

September 15, 2025
Unprompted review
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Reply from Washington Brown

Hello Tessy, thank you for the wonderful feedback! We’re so glad to hear you had such a positive experience with Liz and the team. Clear communication and a friendly, professional approach are what we pride ourselves on — even when life gets a bit hectic! We really appreciate you taking the time to share your experience.
Thank you for choosing us for your tax depreciation needs! Regards, The WB Team :)

Rated 5 out of 5 stars

Quick professional and great price

Quick, friendly, professional and gave me a discount as a returning customer so were cheaper than others.

October 13, 2025
Unprompted review
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Reply from Washington Brown

Hello Bao, thank you for the review! We appreciate it. We’re thrilled to hear you found our service both excellent and reasonably priced. Providing professional, high-quality depreciation schedules without the stress or hefty costs is exactly what we aim for! Thank you for choosing us for your tax depreciation needs!

Regards, The WB Team :)

Rated 5 out of 5 stars

Highly Recommend!

Great service, competitively priced and fast turn around. Highly Recommend.

October 27, 2025
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Reply from Washington Brown

Hello Izzy, Hello,

Thank you for the fantastic review! We're thrilled to hear you were happy with the great service, our competitive pricing, and the fast turnaround.

We appreciate you taking the time to share your feedback! Regards, The WB Team :)

Rated 5 out of 5 stars

The staff at Washington Brown made…

The staff at Washington Brown made follow up calls to complete the depreciation report

October 1, 2025
Unprompted review
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Reply from Washington Brown

Hello Juliana, thank you for your feedback! Hello,
We're glad to hear our team's proactive approach with follow-up calls helped ensure the depreciation report was completed smoothly. Thank you for choosing us for your tax depreciation needs! Regards, The WB Team :)

Rated 5 out of 5 stars

It was indeed a great experience for me…

It was indeed a great experience for me with WB and I am extremely satisfied with my depreciation report and the professional staff for their timely support and transparency. I strongly recommend WB for anyone looking for their property depreciation report to maximize tax deductions.

November 4, 2025
Unprompted review
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Reply from Washington Brown

Hello there! Thank you for the amazing review. We're delighted that you had a great experience and are extremely satisfied with your depreciation report. Knowing that our professional staff's timely support and transparency made a difference is exactly what we strive for.

Thank you for choosing us for your tax depreciation needs! Regards, The WB Team :)

We truly appreciate you taking the time to share your strong recommendation.

Rated 5 out of 5 stars

Washington Brown took care of…

Washington Brown took care of everything I needed. Very professional. Definitely recommend

October 23, 2025
Unprompted review
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Reply from Washington Brown

Hello Jake, thank you for the review. We are delighted to hear we could provide you with seamless and professional tax depreciation experience. And we appreciate the recommendation! Regards, The WB Team :)

Rated 5 out of 5 stars

5 Star Review

I found them very helpful - very professional.
Highly recommend them

October 20, 2025
Unprompted review
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Reply from Washington Brown

Thank you so much for your lovely feedback! 😊 We’re so glad to hear you found our team both helpful and professional—that means a lot to us. We truly appreciate your recommendation and support!
Thank you for choosing us for your tax depreciation needs! Regards, The WB Team :)

Rated 5 out of 5 stars

Good communication

Good communication

October 20, 2025
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Reply from Washington Brown

Hello there, thank you so much for the review. We are thrilled to hear you had a great depreciation schedule experience with us and that our team could assist in helping you claim the maximum tax deductions. Regards, The WB Team :)

Rated 5 out of 5 stars

Highly recommend

Highly recommend — the team was extremely helpful and easy to work with when arranging a depreciation report for our property in Israel.

October 20, 2025
Rated 4 out of 5 stars

Process quite simple.

October 17, 2025
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Reply from Washington Brown

Hello there, Thank you so much for the review 🙌
We’re glad to hear you found our depreciation report process simple and straightforward — that’s exactly what we aim for.

Thank you for choosing us for your tax depreciation needs! Regards, The WB Team :)

Rated 5 out of 5 stars

Quick and easy completed promptly ready…

Quick and easy completed promptly ready for my tax return. Had some revisions I wanted completed which was completed in a day at no further charge.

October 16, 2025
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Reply from Washington Brown

Hello Jeremy, Thank you so much for the review.
We’re so glad to hear the process was quick, easy, and delivered right on time for your tax return. It’s great that our team could handle your revisions promptly — and at no extra cost! 👌✨

Thank you for choosing us for your tax depreciation needs! Regards, The WB Team :)

Rated 5 out of 5 stars

Washington Brown

Our dealings with Washington Brown were marked by a high level of professionalism and efficiency. The process was seamless from start to finish. We would confidently recommend their depreciation-schedule services to anyone in need of expert support.

October 24, 2025
Unprompted review
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Reply from Washington Brown

Hello Scott, thank you for the review! Thank you so much for your kind words! 🌟
We’re thrilled to hear your experience with us was seamless and that our team’s professionalism and efficiency stood out — that’s exactly the service we strive to deliver every time 🙌✨

Thank you for choosing us for your tax depreciation needs! Regards, The WB Team :)

Rated 5 out of 5 stars

Great customer service and prompt assistance

Depreciation reports are thorough and needed for your tax return on investment properties

September 15, 2025
Unprompted review
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Reply from Washington Brown

Hello Paula, Thank you so much for the review 🌟
We’re so pleased to hear you were happy with our customer service and prompt assistance — and you’re absolutely right, a thorough depreciation report makes all the difference come tax time 🙌💼

Thank you for choosing us for your tax depreciation needs! Regards, The WB Team :)

Rated 5 out of 5 stars

I got the report on a timely manner

I got the report within the time frame. The team are friendly and the service is professional.

September 30, 2025
Unprompted review
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Reply from Washington Brown

Hello Farah, Thank you so much for the review. We’re so glad to hear your depreciation report arrived on time and that our team’s friendly, professional service made the experience a positive one 🙌

Thank you for choosing us for your tax depreciation needs! Regards, The WB Team :)

Rated 4 out of 5 stars

Reliable Service

Good communications

October 7, 2025
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Reply from Washington Brown

Hello there, thank you so much for the review.
We’re delighted to hear you found our depreciation services reliable and our communications smooth — that’s exactly what we aim for every time 👌✨

Thank you for choosing us for your tax depreciation needs! Regards, The WB Team :)

Rated 5 out of 5 stars

It was extremely easy

It was extremely easy. No fuss

October 8, 2025
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Reply from Washington Brown

Hello Anthony, Wow, that's so great to hear! 🙌
We love hearing that our tax depreciation process was simple and fuss-free — that’s exactly what we aim for.

Thank you for choosing us for your tax depreciation needs! Regards, The WB Team :)

Rated 5 out of 5 stars

Washington Brown's online service

Washington Brown's online service made it quick and easy to apply for a depreciation schedule for our investment property. Verh happy with the service and the comprehensive report that I was sent.

August 11, 2025
Unprompted review
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Reply from Washington Brown

Hi there, Thank you so much for the lovely feedback! 🙌
We’re so glad to hear that our online service made the process quick and easy for you and that you were happy with the comprehensive report. That’s exactly the kind of experience we love delivering.

Thank you for choosing us for your tax depreciation needs! Regards, The WB Team :)

Rated 5 out of 5 stars

this company is responsive


this company is responsive, timely, very capable, and good value for money. We received the advice we needed and will be able to use the schedule to our advantage for many years to come.

September 3, 2025
Unprompted review
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Reply from Washington Brown

Hello Liam, Thank you so much for the fantastic feedback! We’re delighted to hear you found our team responsive, capable, and great value. It’s especially rewarding to know that the depreciation schedule will benefit you for years to come — that’s exactly the outcome we love to deliver.

Thank you for choosing us for your tax depreciation needs! Regards, The WB Team :)

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