Delux is too fancy for this basic! Now that I have seen the bus I should had taking the mega bus! Yes this is so basic, the bus is not new, the seat space is not big at all not like they claim in the... See more
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The buses used for my trip to and from Washington were old and uncomfortable. The shock absorbers were worn out so we felt every bump in the road on the way to DC. Everyone was freezing on my return... See more
The bus driver was late to the stop. The bus was supposed to leave at 6:30 and the bus did not even arrive until 6:45, and then everyone had to board. The bus probably did not leave Union Station unti... See more
Really expected better service. I understand that we all have a bad day, but I had to spend a very awkward moment as the girl who performed the check in before boarding the bus. I am a tourist like m... See more
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Wow says it all.
To put it in a nice way the nicest I can I will NEVER use this company ever again.
Cheap and cheerful
We were spending a final week after visiting family sightseeing Washington and NY. Amtrak website said it would not let us carry a 40lb bag (No European railway has such a restriction!) so we looked at the coach and chose Washington de luxe from Dupont circus to Penn station. We humped our bags in good time for 9.30 bus which turned up at9.50 and then went into centre of Washington to collect more passengers leaving there at 10.30 .We eventually arrived in NY 45 mins late - no apology or explanation but then fo$22 each what more can you expect. The worrying aspect was that the conscientious driver appeared to be preparing to drive straight back to Washington without a break - rather him and his passengers than us
Consistent excellence
Washington deluxe is on time, safe and comfortable. Dependability is what I want from s bus service and I get it 100% with them. Also buses are clean, odorless and drivers are professional but friendly.
Many bus rides in my past and this by far was the best!
Being a DC native and living in NY, I travel back and forth a lot. I book my tickets last minute and the website makes it easy to do so. This bus have been brand new because it felt fresh out the box, clean and shiny. The bus driving was pleasant and we even stopped for snacks! My favorite part was having the seat next to me empty, a full bus sucks! Thanks again!
bus to Washington and back to NY
The bus was very comfortable and the drivers were very helpful and friendly and we were ahead of time going to Washington and returning to New york
I would recommend this bus Co to anyone
Thanks again
I wish there was consistency in the decision to make a stop.
It would be nice if there was a consistent policy about whether there would be a rest stop along the way. That way the passengers would know whether to bring food with them or if there would be an opportunity to buy some if desired.
Agradable viaje me gusta esta empresa.
The triple was good confortable. On time.
Too little room for a big guy
If you are tall or heavy, I don't recommend it. Also make sure you buy some food, they don't stop on a 4 1/2 hour journey. The woman checking us in was very angry.
Excellent bus and I loved the service
It is the best bus service I have ever taken so far. Very comfortable, arrived on time. The temperature in the bus is just right, because in Megabus it is always ridiculously cold! I will definitely go with Washington Deluxe bus))
As smooth as can be expected
I had a good ride. No luxuries of course, but the wi fi worked fine and the seats were comfortable enough. I think the quality/price ratio is very good and I'd recommend it for this route.
Washington Deluxe Bus service
Your services are excellent, you're my favorite carrier. I do wish you ran earlier, say 8am on all week days. Many times I have to travel to NYC early to catch a connecting bus to up state New York, but due to your not having an 8am bus I have to regrettably choose an alternative carrier.
Seamless experience but NO WIFI :(
I always use Washingtondeluxe to get from NYC to DC, however this most recent trip there was NO wifi available and I was dissapointed!
Excellent service, friendly staff
The bus arrived on time and all staff interaction was very pleasant!
Way Better Than Megabus!
Washington Deluxe is less crowded than Megabus, Bolt bus, etc, and has a much better drop off and pick up location in NYC than the others -- more centrally located, closer to the Subway and delis, restaurants etc where one can grab a bite to eat before departing.
On my trips, I've sometimes had the bus stop for a rest in Delaware, sometimes not. I think it would be helpful to either always institute a stop in Delaware, or never have it, or leave it up to a vote of the passengers. I've had all three situations, and I'm fine with any of them, but would prefer to know exactly what to expect.
I'm hoping Washington Deluxe adds more frequent service as word of mouth grows... but hopefully not at the expense of quality, like Megabus!
Amazing Experience
Our driver was very nice and safe and we arrived in NYC an hour early. A wonderful first experience with this company! Thank you!
Love this company!
Great service, always leaves on time. Wish they had water but that's about it.
Great service
Great service run by caring company. My first trip was quite bad, but it was an anomaly of their service. I was thus refunded and have traveled with them again since and it's been a pleasant experience both times.
Good Trip to DC
Bus was clean and left on time. However when leaving NYC the driver didn't stop at a rest stop. Could have stopped for the passengers to stretch their legs and get a bite to eat. The driver leaving DC did stop in NJ for 15 minutes which was nice. The wifi didn't seem to be working on the trip to DC though.
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