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Washington Frank International Reviews 

407
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Upon first communication with Allison Kite, there was a tone of respect and clarity for what she and I were looking for. All possible roles for which I was a fit were explained in great detail,... See more

Company replied

Rated 4 out of 5 stars

Huge thanks to Jason Duran and the team at Washington Frank for their support. Jason kept me informed at every stage of the process and made sure I was well-prepared for every interview. His expertis... See more

Company replied

Rated 5 out of 5 stars

WF did a great job of headhunting me, skill + experience matching me to my new role. Sam and Greg's skills in pinpointing and aligning candidate to vacancy paid off a treat and in my case, I'm very... See more

Company replied

Rated 5 out of 5 stars

George Priestly was absolutely incredible, from the first initial phone call when he could see from my CV I was a bit of a wild card, through to his continued support and personability. George made th... See more

Company replied

Company details

  1. Recruitment Service
  2. Recruiter

Written by the company

Washington Frank, a Tenth Revolution Group company, was launched in 2014 to focus on the SME ERP software market, a sector of the tech industry estimated to be worth over $10bn in annual revenues. With the goal of creating a global brand that delivers ERP professionals into ERP vendors, their Channel Partners and SMEs, we have now matched some of the world’s leading candidates with their dream roles across more than 6,000 organisations. With offices serving locations across EMEA, North America and APAC, our team of specialist ERP recruiters work solely on sourcing the very best permanent and freelance employees with skills in Epicor, IFS, Infor, Sage, Oracle, SAP Business One and Unit4.


Contact info

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4.8

Excellent

TrustScore 5 out of 5

407 reviews

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4.8

All reviews

(407)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very attentive

Communication has been a major part of the experience.

September 6, 2023
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Reply from Washington Frank International

Hi Paul,
It is important to us that we provide a high standard of communication, so your comments are wonderful to hear.
The Customer Experience Team

Rated 5 out of 5 stars

You matched me with a great new…

You matched me with a great new customer.

September 9, 2023
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Reply from Washington Frank International

Hi Richard,
Thank you for your 5-star review. We're delighted to hear that we were able to match you with a great new customer.
The Customer Experience Team

Rated 5 out of 5 stars

The people

Mike and Mia are great to work with. They are polite yet efficient and intentional

September 1, 2023
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Reply from Washington Frank International

Hi Rudy,
It's wonderful to hear that you found Mike and Mia great to work with and that you found them to be polite yet efficient and intentional.
The Customer Experience Team

Rated 5 out of 5 stars

Great experience

I appreciated that my recruiter Nabil was always really responsive, helpful with all my relocation queries because and was great at updating me on what was going on. Would definitely recommend Nabil and Washington frank works

August 31, 2023
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Reply from Washington Frank International

Hi Luis,
Thank you for your 5-star review. We're thrilled to hear that you found Nabil to be helpful with your queries and great at keeping you updated throughout the process.
The Customer Experience Team

Rated 5 out of 5 stars

Would recommend

I appreciated that my recruiter was always really responsive and was great at updating me on what was going on. Would definitely recommend

August 29, 2023
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Reply from Washington Frank International

Hi Renee
It's amazing to hear that you found your recruiter to be responsive and would keep you updated on what was happening, Thank you for recommending our services.
The Customer Experience Team

Rated 5 out of 5 stars

A fantastic match is done by truly…

A fantastic match is done by truly listening and understanding both ends.

August 30, 2023
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Reply from Washington Frank International

Hi Nawar,
We're pleased to hear that you found the team were able to get you a fantastic match and was done by listening and understanding both ends of the process.
The Customer Experience Team

Rated 5 out of 5 stars

Good working relationship with WFI

I have been working with Washington Frank International as a Contractor for 3 years, and I have always felt that they have looked after me and understood my requirements when looking at suitable contracting roles.

I also worked with them in my previous (employed role) for recruitment purpose, cannot fault them.

August 9, 2023
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Reply from Washington Frank International

Hi Nick,
Thank you for your 5-star review. It's nice to hear that you feel well look after by the team and they understand your requirements when looking for new roles.
The Customer Experience Team

Rated 5 out of 5 stars

quick and effective

Washington Frank was very effective in providing us the needed candidates.

July 31, 2023
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Reply from Washington Frank International

Hi Andrea,
We're thrilled to hear that you found the team was able to provide you with effective candidates. We look forward to working with you again soon.
The Customer Experience Team

Rated 4 out of 5 stars

contracts are good.

Contracts are good.

July 26, 2023
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Reply from Washington Frank International

Hi,
It's great to hear that you find are contracts to be good, thank you for your review.
The Customer Experience Team

Rated 5 out of 5 stars

Very Professional and helpful, would definitely recommend

This is the first time I have used a service like this to look for a new position to expand my career. They definitely helped me secure a new position and they were very professional thought the process. They checked in on me to see if I had any questions before and after each part of the interview process as well as after the offer was given to me. I would not have found this opportunity without Washington Frank. They also helped me with the salary negotiation and lets just say they got me to where I need to be at to take care of my family comfortably. I am very happy with the whole experience and I would definitely recommend Washington Frank if you are needing a job or looking to further your career with a better job.

July 8, 2023
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Reply from Washington Frank International

Hi Whit,
Thank you for leaving such a positive review. We're glad we could help you throughout the recruitment process and offer our advice to help find you the best role. Thanks for recommending us and good luck in your new role.
The Customer Experience Team

Rated 5 out of 5 stars

Easy process as a recruiter

Easy process as a recruiter
Good communication, well chosen CV's and they provided candidates who matched my requirements

May 31, 2023
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Reply from Washington Frank International

Hi Tony,
It's very pleasing to hear you found the process to be easy and found our communication to be good. We look forward to working with you again soon.
The Customer Experience Team

Rated 5 out of 5 stars

Very well organized

Very well organized. Competent in each step. Listen to me and I believe as well to the company where I finally got the job. Very good at closing the deal.

May 31, 2023
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Reply from Washington Frank International

Hi Henrik,
We're pleased to hear that you found the team to be competent and organized in each stage of the process. Thank you for your 5-star review.
The Customer Experience Team

Rated 1 out of 5 stars

No work schedule arranged no schedule…

No work schedule arranged no schedule of working days and no project work schedule from client

May 9, 2023
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Reply from Washington Frank International

Hi David,
We are sorry to hear your negative comments regarding your experience with us. We take complaints like this seriously and would like to escalate this with the relevant team to resolve the situation. Would you be able to email customerexperience@frankgroup.com with some more information, please?
The Customer Experience Team

Rated 5 out of 5 stars

Quick response and correct explanation

Quick response! From my standpoint, did detailed analysis and explanation.

May 12, 2023
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Reply from Washington Frank International

Hi Tao,
Thank you for your 5-star review. It's great to hear that the team responded to you quickly and provided you with quick analysis and explanations.
The Customer Experience Team

Rated 5 out of 5 stars

A painless and easy experience

I truly appreciate the time and energy Kevin put into the search as well as asking questions that I had along the way.

May 3, 2023
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Reply from Washington Frank International

Hi Eric,
We're excited to hear you worked well with Kevin and that he kept in communication throughout the process. Good luck in your new role.
The Customer Experience Team

Rated 5 out of 5 stars

Very professional hiring team.

Very professional hiring team.
All information provided in a nice way, very helpful staff

April 26, 2023
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Reply from Washington Frank International

Hi Nelio,
It's great to hear that you found the team to be professional and helpful. Thank you for your 5-star review.
The Customer Experience Team

Rated 5 out of 5 stars

Good guidance and always up to date…

Good guidance and always up to date about the process

April 19, 2023
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Reply from Washington Frank International

Hi David,
Thank you for your 5-star review. We are thrilled to hear that you found the team to offer good guidance and were up to date about the process.
The Customer Experience Team

Rated 5 out of 5 stars

George Priestly was incredible

George Priestly was absolutely incredible, from the first initial phone call when he could see from my CV I was a bit of a wild card, through to his continued support and personability. George made the whole recruitment process easy and kept everyone organised. I would highly recommend anyone who is looking for a job in this area to use George. He is a huge asset for Washington Frank and will go far. Thank you again!

April 20, 2023
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Reply from Washington Frank International

Hi Rachel,
Amazing feedback for George, thank you! Our aim is to stand out and provide excellent service, so we're very pleased to hear that this is the best experience you have had. Please keep in touch.
The Customer Experience Team

Rated 5 out of 5 stars

my agent was very helpful and…

my agent was very helpful and couraging, always stay connected with me throughout my whole recruiting process even after I have been hired.

December 20, 2022
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Reply from Washington Frank International

Hi Alan,
We're excited to hear that you found your agent to be helpful and encouraging throughout the process. Thank you for your 5-star review.
The Customer Experience Team

Rated 5 out of 5 stars

My experience in getting job at…

My experience in getting job at Leanswift with Washington Frank was great. They helped me in every step of the interview process.

April 5, 2023
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Reply from Washington Frank International

Hi Harika,
Thank you for your 5-star review. It's great to hear you found the team helpful throughout the recruitment process.
The Customer Experience Team

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