Upon first communication with Allison Kite, there was a tone of respect and clarity for what she and I were looking for. All possible roles for which I was a fit were explained in great detail,... See more
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Huge thanks to Jason Duran and the team at Washington Frank for their support. Jason kept me informed at every stage of the process and made sure I was well-prepared for every interview. His expertis... See more
Company replied
WF did a great job of headhunting me, skill + experience matching me to my new role. Sam and Greg's skills in pinpointing and aligning candidate to vacancy paid off a treat and in my case, I'm very... See more
Company replied
George Priestly was absolutely incredible, from the first initial phone call when he could see from my CV I was a bit of a wild card, through to his continued support and personability. George made th... See more
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Company details
Written by the company
Washington Frank, a Tenth Revolution Group company, was launched in 2014 to focus on the SME ERP software market, a sector of the tech industry estimated to be worth over $10bn in annual revenues. With the goal of creating a global brand that delivers ERP professionals into ERP vendors, their Channel Partners and SMEs, we have now matched some of the world’s leading candidates with their dream roles across more than 6,000 organisations. With offices serving locations across EMEA, North America and APAC, our team of specialist ERP recruiters work solely on sourcing the very best permanent and freelance employees with skills in Epicor, IFS, Infor, Sage, Oracle, SAP Business One and Unit4.
Contact info
Fourth Floor, Aldgate House, 33 Aldgate High Street, EC3N 1DL, London, United Kingdom
- customerexperience@washingtonfrank.com
- washingtonfrank.com
Streamline your ERP hiring process
4.8
Excellent
407 reviews
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My recruiter was excellent
My recruiter was excellent. The process was very straightforward and they got me placed with a great opportunity that fits my niche background and abilities.
July 1, 2022
Reply from Washington Frank International
Hi Josh,
We're excited to hear that you thought the recruiter was excellent and found the process straightforward. Thank you for the 5-star rating.
The Customer Experience Team
Audrey Lee reached out from LinkedIn
Audrey Lee reached out from LinkedIn. We spoke on the phone about my experience and opportunities she thought would fit me best. After some clarification on skills and an updated resume she submitted me for a few positions. I was able to interview with Epicor Audrey, and Mia helped to prep me and stayed in constant communication with me. Michael Stobbe picked up when Audrey had to miss a few days for personal matters. At every point I felt valued, and that I was not bothering them with constant communication. Audrey has informed me she will continue to check in with me while I finish transitioning to Epicor. This helps you not feel like a number to get a commission but that your development and growth matter.
June 20, 2022
Reply from Washington Frank International
Hi Renee,
We're thrilled to hear that you worked well with both Audrey and Michael and that they made you feel valued throughout the process. We wish you the best of luck in your new role.
The Customer Experience Team
My agent had excellent communication…
My agent had excellent communication skills and was very dependable. Responses were just very fast and the selection process went smoothly!
June 17, 2022
Reply from Washington Frank International
Hi Kyosuke,
Great feedback for the team - thank you! We're pleased to hear you found us dependable and that the selection process went smoothly for you.
The Customer Experience Team
Good experience
June 4, 2022
Reply from Washington Frank International
Hi Swapnil,
We are glad to hear that you had a good experience with us. Thank you for your review.
The Customer Experience Team
Very personalized response
Very personalized response, perfectly matching my expectations and the profile of the companies with which I wanted to collaborate
June 3, 2022
Reply from Washington Frank International
Hi Farid,
At Washington Frank, we strive to find our candidates the roles that match them perfectly, so your comments are lovely to hear.
The Customer Experience Team
Morgan was a great person to work with
Morgan was a great person to work with. She was knowledgeable and if she didnt have a answer, she would get back to me promptly.
June 1, 2022
Reply from Washington Frank International
Hi Dave,
We're excited to hear you worked well with Morgan and she was able to help with any questions that you had. Good luck in your new role.
The Customer Experience Team
Happy with all of the people I spoke to…
Happy with all of the people I spoke to at WF
Happy with the consultant - great ability to muck in with the tech details
May 23, 2022
Reply from Washington Frank International
Hi Ben,
We are glad to hear you enjoyed working with the team here at Washington Frank, and we look forward to working with you again in the future.
The Customer Experience Team
I would like to thank Mr El Bachiri for…
I would like to thank Mr El Bachiri for his support, professionalism and availability.
May 16, 2022
Reply from Washington Frank International
Hi Issam,
It means a lot to us to hear you found Mr El Bachiri professional and supportive throughout the process. Thank you for your 5-star rating.
The Customer Experience Team
Our experience so far is above average…
Our experience so far is above average but not great. I feel that WF could do a better job at educating their team on their own processes and logistics. I understand however why WF has some work to do in this area as we here at Cre8tive have some of the same issues due to the number of new employees and volume of work.
May 3, 2022
Reply from Washington Frank International
Hi Allan,
We really appreciate this feedback as it helps us improve in the future. Please would you email customerexperience@frankgroup.com so we can address this for you?
The Customer Experience Team
Nice Job Team
I would like to give 5 Starts, because Washington team has supported me very well for my new Job search.
April 28, 2022
Reply from Washington Frank International
Hi Sreenivasulu,
Best of luck with your new job! The team here at Washington Frank will be thrilled with your review.
The Customer Experience Team
Valentina Gabriele is such a support…
Valentina Gabriele is such a support through out the discussion with the employer. she use to be on top of topic and provided me all the information and clarified all doubt through out the process.
I am very thankful to Valentina Gabriele for all her support. Kudos to you that you make this process easy and relaxed for me.
Regards,
Gopal K Miglani
April 28, 2022
Reply from Washington Frank International
Hi Gopal
Valentina and the team will be delighted to hear your comments. We are always more than happy to assist you if anything else comes up. Thank you for your 5-star review.
The Customer Experience Team
Thanks for outstanding service and kind…
Thanks for outstanding service and kind attitude of Mr. Elmedin Hidic, who helped me during the job search and recruitment process.
April 22, 2022
Reply from Washington Frank International
Hi Feride,
Wow - that is amazing feedback, thank you! Elmedin will be thrilled to hear your comments. Thank you for your 5 star review.
The Customer Experience Team
Very happy with the prompt responses n…
Very happy with the prompt responses n timely updates.Special shout-out for Sam who handled my case.
April 2, 2022
Reply from Washington Frank International
Hi Maitreyee,
Great feedback - thank you! We strive for 100% satisfaction, and it is great to see you had such a positive experience.
The Customer Experience Team
Interesting offer, recruitment process with full support
I was contacted by Gabriel for a very interesting position. He support me during all the recruitment process, and provide me constant feedback. I am really gratefull for his support.
April 1, 2022
Reply from Washington Frank International
Hi Elena,
We're excited to hear you worked well with Gabriel and he kept in communication throughout the process. Good luck in your new role.
The Customer Experience
Thanks for kindly supporting
Thank you for the effort from Steve during the recruitment process. He chases and tracks the progress on time and gives a lot of advice to support me.
March 31, 2022
Reply from Washington Frank International
Hi Frank,
Excellent feedback for Steve - thank you! We're delighted to hear he offered advice and helped support you during the recruitment process. Good luck in your new position.
The Customer Experience Team
Great experience with WF
Great experience with WF! Was able to land a job within 3 weeks, and the representatives were very responsive and easy to work with.
March 22, 2022
Reply from Washington Frank International
Hi Alan,
Congratulations on landing a new job! We're happy we could help you at this time and wish you the best of luck in your new role.
The Customer Experience Team
Very Professional.
March 16, 2022
Reply from Washington Frank International
Hi Antonio,
Thank you for your kind words. It means a lot to us to know you found us professional throughout the process.
The Customer Experience Team
Reply from Washington Frank International
Hi,
We are sorry to hear you had a negative experience, could you please contact us on customerexperience@frankgroup.com so that we can help further? Thank you.
The Customer Experience Team
Nicollete was fantastic the entire…
Nicollete was fantastic the entire process. Job well done.
March 10, 2022
Reply from Washington Frank International
Hi Cody,
Excellent feedback for Nicolette - thank you! We're pleased to hear you had a great experience.
The Customer Experience
I had a great an supportive experience…
I had a great an supportive experience with the process and got a job offer.
March 8, 2022
Reply from Washington Frank International
Hi Heidi,
Congratulations on receiving the job offer, we can't wait for you to start your new role! We're happy to hear you felt supported throughout the process and enjoyed working with the team here at Washington Frank. Thanks for leaving feedback.
The Customer Experience Team
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