As a new business we didn't forsee the amount of packakging and rubbish we would have. So we contacted Jake at Waste Managed and we quickly got an account set up so our garden wont look like Steptoe's... See more
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Review summary
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I contacted some companies for waste management as I will soon be opening my own tattoo studio. Despite working in the industry for some time I haven't managed a shop before. Waste Managed contacted m... See more
Company replied
I have recently gone through the process of changing our waste management provider, and Sam at Waste Managed has been fantastic throughout. From the outset, he was patient, knowledgeable, and... See more
Company replied
Really helpful and gave good suggestions. I spoke to Sam Robertshaw who was super proactive and kept my reguarly updated on the delivery of the bin. He also suggested which would be the right bin for... See more
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Company details
Written by the company
Welcome to WasteManaged, we are commited to helping customers take control of their waste management needs. Established in 2020, WasteManaged is an innovative business designed to help customers take control of their business costs by offering simple, fair and fixed fees for waste collection. Our service is designed to save businesses time and money and to provide them with a reliable and professional waste management service. We provide a full range of waste collection services, including waste removal, recycling, and waste management. We understand that businesses can be overwhelmed with the costs associated with managing their waste, and our team of experienced professionals are here to help. We can help you design a custom waste management plan that meets your needs and budget. Our team of experts are dedicated to providing you with honest and reliable advice. No if’s, no buts, no hidden charges or small print. We calculate the cost for all your current waste needs over the year and then spread this over 12 equal payments every month – easy! Think of it like a gym membership, but without the hard work and lycra. Simple, fair, fixed pricing. That’s better. No more up and down, because running your business is challenging enough. Get WasteManaged. Problem. Solved.
Contact info
41-51 Grey Street , NE1 6EE, Newcastle, United Kingdom
- 03333445477
- complaints@wastemanaged.co.uk
- wastemanaged.co.uk
3.9
Great
12K reviews
Asks customers to review
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Fast response time
Very nice experience in fast response time, clear and easy to understand explanation, kind, helpful and friendly approach! Very happy with how easy it was to set up an account with this company.
Competitive prices!
June 12, 2026
Unprompted review
Reply from Waste Managed
Dear Edit,
Thank you for taking the time to share your positive experience with WasteManaged. We are delighted to hear that you found our response time fast and our explanations clear and easy to understand. Our team strives to provide a kind, helpful, and friendly approach to all our customers, and we are pleased to hear that this was reflected in your interactions with us.
We are also glad to know that you found setting up an account with our company to be easy and that you are satisfied with our competitive prices. Your feedback is invaluable to us as we continuously aim to improve our services and provide the best experience possible for our customers.
Thank you for choosing WasteManaged, and we look forward to serving you again in the future.
Warm regards, Team@WasteManaged
Started fine a couple of years ago but…
Started fine a couple of years ago but have since lapsed in service reliability. They’ve lost a key and multiple missed collections. Calls result in contradicting comments from staff and promised refunds for missed collections are conveniently forgotten. Horrendous company to deal with! False promises and lies.
June 21, 2026
Unprompted review
Reply from Waste Managed
Dear Sandra,
Thank you for taking the time to leave your review. We have requested further information from you in order for us to locate your account. If you could please respond at your earliest convenience so we can assist you further. We look forward to hearing from you.
Best Regards, Team @ WasteManaged
Reply from Waste Managed
Dear Cristian,
Thank you for taking the time to share your feedback on our WasteManaged service. We are delighted to hear that you found our team, especially Samm, to be very friendly. We will be sure to pass on your kind words to Samm.
If you have any further comments or suggestions, please do not hesitate to get in touch. We appreciate your support and look forward to serving you again in the future.
Warm regards, Team@WasteManaged
✅ Excellent service from start to finish
I’d like to thank Jonathan for helping me set up and complete the process for my business waste management. He walked me through the entire sign-up and payment steps clearly, making everything quick and straightforward. He was super friendly, professional, and made the whole process really easy to handle. Highly recommended!
June 19, 2026
Reply from Waste Managed
Dear Duhina,
Thank you for taking the time to share your experience with WasteManaged. We are thrilled to hear that Jonathan was able to provide you with excellent service in setting up and guiding you through the waste management process for your business. It is our goal to ensure that our customers find the sign-up and payment steps to be as clear, quick, and straightforward as possible.
We appreciate your kind words about Jonathan's professionalism, friendliness, and ease in handling the process. We will make sure to pass along your positive feedback to him as we know he will be delighted to hear about your satisfaction.
We are grateful for your recommendation and look forward to continuing to provide you with exceptional service in the future.
Warm regards, Team@WasteManaged
Not good
We've used Waste Managed for a couple of years, but our experience over the last few months has been nothing short of dreadful.
It became a regular occurrence to have to call them three or four times a week, alongside sending numerous emails, simply to try and get our contracted waste collections carried out. The final straw was being left for over three weeks without collections that were supposed to take place every two weeks.
Every time we managed to get through after spending around 30 minutes on hold, we were promised that the issue would be resolved and that the waste would be collected. Time and time again, those promises were not kept. When we called back, there was little acknowledgement of previous conversations or the ongoing problems.
To make matters worse, now that we are trying to leave, we are being told that we remain tied into a contract despite the repeated service failures we have experienced. We are also being asked to pay a significant amount of money to terminate the agreement.
At this point, all we want is for our bins to be collected and removed from our site. The amount of time, effort, and frustration this situation has caused has been completely unreasonable. Based on our experience, I would not recommend Waste Managed.
June 19, 2026
Unprompted review
Reply from Waste Managed
Thank you for your review. We take these reviews seriously and want to get this resolved for you and your business. We will be in contact with you to discuss.
Kind regards, Team@WasteManaged
Sam was very helpful and informative…
Sam was very helpful and informative and provided a great service
June 19, 2026
Unprompted review
Reply from Waste Managed
Dear Jan,
Thank you for taking the time to leave your feedback on our WasteManaged service. We are thrilled to hear that Sam provided you with helpful and informative assistance, and that you were pleased with the level of service provided.
We take great pride in ensuring that our customers receive top-notch service, and we will be sure to pass along your kind words to Sam. If you have any further questions or need assistance in the future, please do not hesitate to reach out to us.
Thank you once again for your review and for choosing WasteManaged.
Warm regards, Team@WasteManaged
Reply from Waste Managed
Dear Dan,
Thank you for your kind words and positive feedback regarding WasteManaged. We are delighted to hear that you found our service to be great. Our team works hard to ensure that all our customers receive the highest level of service possible.
If you have any further feedback or questions, please do not hesitate to contact us. We appreciate your support and hope to continue serving you in the future.
Warm regards, Team@WasteManaged
Reply from Waste Managed
Dear Daniel,
Thank you for your valuable feedback on our WasteManaged product. We are delighted to hear that you found the process easy and helpful. As a team, we strive to provide efficient solutions for waste management, and we are glad to know that it's reflected in your experience.
Should you have any further questions or require assistance, please do not hesitate to reach out to us. We truly appreciate your support and look forward to serving you again in the future.
Warm regards, Team@WasteManaged
Spoke with dean today and got waste…
Spoke with dean today and got waste management contract fully sorted in 20 minutes. Nice and easy
June 19, 2026
Reply from Waste Managed
Dear Jaspal,
Thank you for taking the time to share your experience with us. We are delighted to hear that Dean was able to efficiently assist you in sorting out your waste management contract in just 20 minutes. Our team always strives to provide a smooth and hassle-free service for our customers.
We truly appreciate your feedback and we look forward to continuing to meet your waste management needs.
Warm regards, Team@WasteManaged
Damon was very helpful with my enquiry…
Damon was very helpful with my enquiry and also found the best deal for my buisness
June 18, 2026
Reply from Waste Managed
Dear Nicola,
Thank you for taking the time to share your positive experience with Damon and WasteManaged. We are delighted to hear that Damon was able to assist you with your enquiry and find the best deal for your business. Customer satisfaction is our top priority, and we are pleased to know that you are happy with the service you received.
If you have any further questions or require assistance in the future, please do not hesitate to reach out to us. We are always here to help.
Warm regards, Team@WasteManaged
That’s great experience and easily done…
That’s great experience and easily done what I required .
June 18, 2026
Reply from Waste Managed
Dear Ahmad,
Thank you for taking the time to share your experience with WasteManaged. We are pleased to hear that our product was able to meet your requirements easily. If you have any further feedback or suggestions, please do not hesitate to reach out to us.
Warm regards, Team@WasteManaged
Reply from Waste Managed
Dear Anthony,
Thank you for taking the time to leave a review for WasteManaged. We are pleased to hear that David was able to make the process clear for you. It is our goal to provide clear and concise information to our customers to ensure a smooth and efficient experience.
We appreciate your feedback and look forward to serving you again in the future.
Warm regards, Team@WasteManaged
Reply from Waste Managed
Dear Galya,
Thank you for taking the time to leave us such a positive review. We are thrilled to hear that Dean provided you with excellent advice and explained everything to your satisfaction.
If you have any further questions or need assistance, please do not hesitate to reach out to us. We are here to help.
Warm regards, Team@WasteManaged
spoke with david who was a star and…
spoke with david who was a star and incredibly helpfull , the service and price are great and the flexabilty and app features i struggled to find else where.
June 18, 2026
Unprompted review
Reply from Waste Managed
Dear Tom,
Thank you for taking the time to share your positive experience with WasteManaged. We are pleased to hear that David provided you with stellar assistance and that you found the service, pricing, flexibility, and app features to be excellent.
We strive to offer top-notch customer service and innovative solutions, and we are delighted to have met your expectations. Your feedback is greatly appreciated and we look forward to serving you again in the future.
Warm regards, Team@WasteManaged
Amazing service and delivery by billy…
Amazing service and delivery by billy and the team. Looked after our business from the very first call. Will definitely be recommending this company.
June 18, 2026
Unprompted review
Reply from Waste Managed
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that Billy and the team provided you with amazing service and that they looked after your business from the very first call.
At WasteManaged, we take pride in delivering top-notch service to our customers, and it is always encouraging to hear when we have met your expectations.
We appreciate your recommendation and look forward to the opportunity to serve you again in the future.
Warm regards, Team@WasteManaged
Callum was very helpful
Callum was very helpful. He fully explained the service and I am now much happier with the waste management at my holiday let.
June 18, 2026
Unprompted review
Reply from Waste Managed
Dear Lesley,
Thank you for sharing your positive experience with WasteManaged. We are delighted to hear that Callum was able to provide you with helpful assistance and a thorough explanation of our service. It is great to know that you are now happier with the waste management at your holiday let.
Should you have any further questions or require additional support in the future, please do not hesitate to reach out to us.
Warm regards, Team@WasteManaged
Ray was amazing
Ray was amazing, very helpful, clear and provided me with all the services i required from one place. high recommended.
June 18, 2026
Reply from Waste Managed
Dear Lesley,
Thank you for taking the time to leave such a positive review of WasteManaged. We are thrilled to hear that Ray provided you with exceptional service and met all your requirements in one place. Your recommendation means a lot to us and we look forward to serving you again in the future.
Warm regards, Team@WasteManaged
If I could leave 0 i would.
If I could leave 0 i would.
Just disappointed with the service and just money grabbing comoany and mis led on signing contract.
June 18, 2026
Unprompted review
Reply from Waste Managed
Dear Joshua,
Thank you for taking the time to leave your review. We have requested further information from you in order for us to locate your account. If you could please respond at your earliest convenience so we can assist you further. We look forward to hearing from you.
Best Regards, Team @ WasteManaged
Very helpful and made the process easy…
Very helpful and made the process easy for me!
June 18, 2026
Unprompted review
Reply from Waste Managed
Dear Sarah,
Thank you for sharing your experience with WasteManaged. We are delighted to hear that our services were helpful to you and made the process easy.
We appreciate your feedback and look forward to assisting you with any future waste management needs.
Warm regards, Team@WasteManaged
Reply from Waste Managed
Dear Steve,
Thank you for your feedback on WasteManaged. We are delighted to hear that you found the set up process to be easy and quick. Our team takes pride in providing user-friendly products that make managing waste hassle-free for our customers.
If you have any further questions or need assistance, please do not hesitate to contact us. We appreciate your business and look forward to serving you again in the future.
Warm regards, Team@WasteManaged
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