Waste ManagedReviews 

11,535
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 2,169 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being helpful, knowledgeable, and professional, making the process of setting up services easy and stress-free. Many people appreciate the quick and efficient service, often highlighting that the company provides competitive pricing and tailored plans. Reviewers also note the excellent customer support, with agents being friendly and clear in their explanations. However, some customers also noted significant issues with service reliability, including frequently missed bin collections and unhelpful customer support when trying to resolve these problems. These reviewers reported paying premium prices for a substandard service, with waste piling up and invoices still being sent for unprovided services.

What people talk about most

Service

Users describe ambiguous interactions with service, with many customers expressing appreciation for great... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness,... See more

Customer service

Consumers find customer service to be ambiguous, with many reporting excellent and helpful interactions,... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers praising competitive and unbeatable... See more

Customer communications

People report ambiguous experiences with contact, with some customers praising prompt and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a new business we didn't forsee the amount of packakging and rubbish we would have. So we contacted Jake at Waste Managed and we quickly got an account set up so our garden wont look like Steptoe's... See more

Company replied

Rated 5 out of 5 stars

I contacted some companies for waste management as I will soon be opening my own tattoo studio. Despite working in the industry for some time I haven't managed a shop before. Waste Managed contacted m... See more

Company replied

Rated 5 out of 5 stars

I have recently gone through the process of changing our waste management provider, and Sam at Waste Managed has been fantastic throughout. From the outset, he was patient, knowledgeable, and... See more

Company replied

Rated 5 out of 5 stars

Really helpful and gave good suggestions. I spoke to Sam Robertshaw who was super proactive and kept my reguarly updated on the delivery of the bin. He also suggested which would be the right bin for... See more

Company replied


Company details

  1. Waste Management Service
  2. Garbage Collection Service

Written by the company

Welcome to WasteManaged, we are commited to helping customers take control of their waste management needs. Established in 2020, WasteManaged is an innovative business designed to help customers take control of their business costs by offering simple, fair and fixed fees for waste collection. Our service is designed to save businesses time and money and to provide them with a reliable and professional waste management service. We provide a full range of waste collection services, including waste removal, recycling, and waste management.  We understand that businesses can be overwhelmed with the costs associated with managing their waste, and our team of experienced professionals are here to help. We can help you design a custom waste management plan that meets your needs and budget. Our team of experts are dedicated to providing you with honest and reliable advice. No if’s, no buts, no hidden charges or small print. We calculate the cost for all your current waste needs over the year and then spread this over 12 equal payments every month – easy! Think of it like a gym membership, but without the hard work and lycra. Simple, fair, fixed pricing. That’s better. No more up and down, because running your business is challenging enough. Get WasteManaged. Problem. Solved.


Contact info

3.9

Great

TrustScore 4 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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3.9

All reviews

(11,535)

1,954 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Alan Day was incredibly helpful throughout the whole process, from my initial enquiry right through to signing everything off. He handled the location's nuances with patience, clarity, and professionalism, making what could have been a complicated experience feel straightforward and well-managed. I really appreciated his support and communication at every stage. Highly recommended.

June 12, 2026
Unprompted review
Waste Managed logo

Reply from Waste Managed

Dear Stuart,

Thank you for taking the time to share your experience with WasteManaged. We are delighted to hear that Alan provided you with exceptional service from start to finish. We pride ourselves on delivering a seamless and professional experience for our customers, and it is fantastic to know that Alan's patience, clarity, and professionalism made a positive impact on your overall experience. We will certainly pass on your kind words to Alan.

Thank you for recommending WasteManaged, and we look forward to serving you again in the future.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

Great service from Corey at Waste Managed

Corey from Waste Managed was great throughout the process of finding a waste collection service for my aesthetics business. As I’m doing this on the side of my full time job, I was struggling to find a provider who would agree to a set day to collect waste. Corey rang me back with quotes and a provider about an hour after our initial call with everything I needed to make the collection work. Fantastic service and explained everything in detail. Thank you!

June 12, 2026
Unprompted review
Waste Managed logo

Reply from Waste Managed

Dear Jasmine,

Thank you for taking the time to share your positive experience with WasteManaged. We are delighted to hear that Corey provided you with great service and was able to quickly find a waste collection service that suited your needs. It is our commitment to provide excellent service and we are pleased to have met your expectations.

If you require any further assistance in the future, please do not hesitate to contact us.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars
Waste Managed logo

Reply from Waste Managed

Dear Naser,

Thank you for taking the time to leave us a review for WasteManaged. We are thrilled to hear that you found our customer service team to be the best, nice, respectful, and polite.

At WasteManaged, we strive to provide exceptional service to our customers, and we are delighted that we were able to meet your expectations.

Should you have any further feedback or require assistance in the future, please do not hesitate to contact us.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

Great customer service

Great customer service, easy to use.

June 5, 2026
Waste Managed logo

Reply from Waste Managed

Dear Will,

Thank you for your feedback on WasteManaged. We are delighted to hear that you found our customer service to be great and setting up your service was easy. Your satisfaction is our top priority, and we are glad that we were able to meet your expectations.

If you have any further questions or require assistance, please do not hesitate to contact us. We appreciate your business and look forward to serving you again in the future.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

Great

Really quick and easy to set up and Dean was very helpful,

June 12, 2026
Waste Managed logo

Reply from Waste Managed

Dear Sheryl,

Thank you for your kind words. We are delighted to hear that you found it quick and easy to set up your services. Our team works diligently to provide excellent customer service, and we are so pleased to hear that Dean was able to assist you effectively.

If you have any further questions or need assistance, please do not hesitate to reach out to us. We value your feedback and appreciate your business.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars
Waste Managed logo

Reply from Waste Managed

Dear Arnie,

Thank you for taking the time to leave a review for WasteManaged. We strive to provide the best waste management solutions for our customers, and we are thrilled that you are satisfied with our service.

Thank you for taking the time to share your feedback with us. We truly appreciate your support.

Warm regards, Team@WasteManaged

Rated 1 out of 5 stars

Bad service

Bad service

May 6, 2026
Waste Managed logo

Reply from Waste Managed

Dear Mohammed,

Thank you for your review. We take these reviews seriously and want to get this resolved for you and your business. We will be in contact with you to discuss.

Kind regards, Team@WasteManaged

Rated 5 out of 5 stars

Jake was wonderful friendly and got the…

Jake was wonderful friendly and got the waste management contract sorted for us very quickly. Very happy with his service

June 11, 2026
Unprompted review
Waste Managed logo

Reply from Waste Managed

Dear Farha,

Thank you for taking the time to leave a review for WasteManaged. We are delighted to hear that Jake provided you with excellent service and efficiently sorted out the waste management contract for you.

Ensuring customer satisfaction is our top priority and we are thrilled to hear that Jake's friendly approach to the job left a positive impression on you. We appreciate your feedback and thank you for choosing WasteManaged for your waste management needs.

We look forward to serving you again in the future.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

Amazing service and billy wyatt was…

Amazing service and billy wyatt was fantastic. Explained everything for me and completed the process very quickly and efficiently. Thanks again pal.

June 11, 2026
Unprompted review
Waste Managed logo

Reply from Waste Managed

Dear Sheden,

Thank you for taking the time to share your experience with WasteManaged. We are delighted to hear that you found our service to be amazing and that Billy provided you with fantastic assistance. We strive to ensure that our customers receive clear explanations and efficient solutions, and we are glad that Billy was able to deliver that for you.

We appreciate your kind words and thank you for choosing our service. If you have any further questions or require assistance in the future, please do not hesitate to contact us.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

Signing up was easy thanks to Sam

June 11, 2026
Unprompted review
Waste Managed logo

Reply from Waste Managed

Dear Stuart,

Thank you for taking the time to share your experience with WasteManaged. We are pleased to hear that you found signing up to be easy, thanks to Sam. We understand the importance of a user-friendly experience and we are glad that your interaction with our service was positive.

If you have any further feedback or suggestions, please do not hesitate to reach out to us. We value your opinion and strive to continuously improve our services.

Thank you again for choosing WasteManaged.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

Simple and easy process

Simple and easy process
Clarity in the conversation

June 11, 2026
Waste Managed logo

Reply from Waste Managed

Dear Mohammad,

Thank you for taking the time to share your experience with WasteManaged. We are thrilled to hear that you found the process simple and easy, with clarity in the conversation. Providing a seamless and transparent experience for our customers is one of our top priorities, and we are grateful for your positive feedback.

If you have any further questions or require assistance, please do not hesitate to reach out to us. We appreciate your support and hope to continue serving you in the future.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

Fantastic service

June 11, 2026
Waste Managed logo

Reply from Waste Managed

Dear Leisa,

Thank you for taking the time to share your feedback about WasteManaged. We are delighted to hear that you found our service to be fantastic. It is our goal to provide top-notch service to all of our customers, and we are pleased to know that we have met your expectations.

If you have any further feedback or questions, please do not hesitate to reach out to us. We appreciate your business and look forward to serving you again in the future.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

tom kelly was amazing done every within…

tom kelly was amazing done every within 10 min super easy and explained everything well

June 11, 2026
Unprompted review
Waste Managed logo

Reply from Waste Managed

Dear Shifa,

Thank you for taking the time to share your experience with WasteManaged. We are thrilled to hear that Tom was able to assist you efficiently and effectively. Our team takes great pride in providing excellent service to our customers, and it's always encouraging to hear when we have succeeded in doing so.

If you have any further questions or require assistance, please do not hesitate to reach out. We appreciate your business and look forward to serving you again in the future.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

I AM HAPPY HOW HE EXPLIANED ME AND WE…

I AM HAPPY HOW HE EXPLIANED ME AND WE UNDERSTAND VERY CLEARLY.
SO THANK VERY MUCH.

June 11, 2026
Waste Managed logo

Reply from Waste Managed

Dear Parimalkumar,

Thank you for taking the time to share your experience with WasteManaged. We are delighted to hear that you found our explanations clear and helpful.

If you have any further questions or require assistance, please do not hesitate to reach out to us. We truly appreciate your feedback and look forward to serving you again in the future.

Warm Regards, Team@WasteManaged

Rated 5 out of 5 stars

Tom was very helpful and gave me best…

Tom was very helpful and gave me best competitive quote for my business. Highly recommend not time waster at all. Quick and efficient!

June 11, 2026
Unprompted review
Waste Managed logo

Reply from Waste Managed

Dear Tom,

Thank you for your kind words and recommendation. We are glad to hear that you found our service efficient and competitive. It was a pleasure assisting you with your business needs.

If you require any further assistance or have any questions, please do not hesitate to get in touch.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

Amazing company

Amazing company! The manager is great he is so helpful! Highly recommend!

February 10, 2026
Waste Managed logo

Reply from Waste Managed

Dear Jess,

Thank you for your kind words and recommendation. We are delighted to hear that you had a positive experience with our company and that our manager was able to assist you effectively. If you ever need any further assistance, please do not hesitate to reach out to us.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

Sam was extremely helpful and…

Sam was extremely helpful and proficient - Great Service - Great Value thank you

June 10, 2026
Unprompted review
Waste Managed logo

Reply from Waste Managed

Dear Jess,

Thank you for taking the time to share your experience with WasteManaged. We are delighted to hear that Sam provided you with exceptional service, and that you found value in our offering.

Your feedback is greatly appreciated, and we look forward to serving you again in the future.

Warm regards, Team@WasteManaged

Rated 1 out of 5 stars

Horrible experience

Horrible experience, they trap you into a contract that you can not leave without a hefty termination fee, all the staff just want to argue on the phone instead of helping customers, numerous missed collections, numerous problems, waste managed shift the blame from themselves to there third party supplie still trapped into my contract (even with a mid contract price rise and multiple breaches in contract ) worst company ever

February 9, 2026
Unprompted review
Waste Managed logo

Reply from Waste Managed

Dear David,

Thank you for taking the time to leave your review. We have requested further information from you in order for us to locate your account. If you could please respond at your earliest convenience so we can assist you further. We look forward to hearing from you.

Best Regards, Team @ WasteManaged

Rated 5 out of 5 stars

Joe was extremely helpful throughout…

Joe was extremely helpful throughout the entire process and never made me feel pressured to sign the contract. He took the time to explain everything clearly, including the setup process, available options, and associated costs. His knowledge, professionalism, and patience made the experience straightforward and stress-free. I would highly recommend Joe to anyone looking for honest and reliable advice. Five stars!

June 10, 2026
Unprompted review
Waste Managed logo

Reply from Waste Managed

Dear Marco,

Thank you for taking the time to share your feedback on WasteManaged. We are thrilled to hear about your positive experience with Joe. His dedication to providing clear explanations, options, and costs, all while maintaining a non-pressured approach, is truly commendable. We will be sure to pass along your kind words to Joe.

We appreciate your recommendation and are grateful for your support. If you ever have any further questions or require assistance, please do not hesitate to reach out to us.

Warm regards, Team@WasteManaged

Rated 5 out of 5 stars

Brilliant very professional and knowledgeable

Absolutely brilliant asked what we needed and recommended two choices. All sorted very quickly and professionally five star.

June 10, 2026
Waste Managed logo

Reply from Waste Managed

Thank you for taking the time to share your experience with WasteManaged. We are delighted to hear that you found our services absolutely brilliant and that we were able to provide you with the recommendations you needed efficiently and professionally.

Delivering a five-star experience is always our goal, and we are pleased to hear that we were able to meet your expectations. If you have any further needs or questions, please do not hesitate to get in touch with us.

Thank you once again for choosing WasteManaged.

Warm Regards, Team@WasteManaged

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