As a new business we didn't forsee the amount of packakging and rubbish we would have. So we contacted Jake at Waste Managed and we quickly got an account set up so our garden wont look like Steptoe's... See more
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Review summary
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I contacted some companies for waste management as I will soon be opening my own tattoo studio. Despite working in the industry for some time I haven't managed a shop before. Waste Managed contacted m... See more
Company replied
I have recently gone through the process of changing our waste management provider, and Sam at Waste Managed has been fantastic throughout. From the outset, he was patient, knowledgeable, and... See more
Company replied
Really helpful and gave good suggestions. I spoke to Sam Robertshaw who was super proactive and kept my reguarly updated on the delivery of the bin. He also suggested which would be the right bin for... See more
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Company details
Written by the company
Welcome to WasteManaged, we are commited to helping customers take control of their waste management needs. Established in 2020, WasteManaged is an innovative business designed to help customers take control of their business costs by offering simple, fair and fixed fees for waste collection. Our service is designed to save businesses time and money and to provide them with a reliable and professional waste management service. We provide a full range of waste collection services, including waste removal, recycling, and waste management. We understand that businesses can be overwhelmed with the costs associated with managing their waste, and our team of experienced professionals are here to help. We can help you design a custom waste management plan that meets your needs and budget. Our team of experts are dedicated to providing you with honest and reliable advice. No if’s, no buts, no hidden charges or small print. We calculate the cost for all your current waste needs over the year and then spread this over 12 equal payments every month – easy! Think of it like a gym membership, but without the hard work and lycra. Simple, fair, fixed pricing. That’s better. No more up and down, because running your business is challenging enough. Get WasteManaged. Problem. Solved.
Contact info
41-51 Grey Street , NE1 6EE, Newcastle, United Kingdom
- 03333445477
- complaints@wastemanaged.co.uk
- wastemanaged.co.uk
3.9
Great
12K reviews
Asks customers to review
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Brilliant very professional and knowledgeable
Absolutely brilliant asked what we needed and recommended two choices. All sorted very quickly and professionally five star.
June 10, 2026
Reply from Waste Managed
Thank you for taking the time to share your experience with WasteManaged. We are delighted to hear that you found our services absolutely brilliant and that we were able to provide you with the recommendations you needed efficiently and professionally.
Delivering a five-star experience is always our goal, and we are pleased to hear that we were able to meet your expectations. If you have any further needs or questions, please do not hesitate to get in touch with us.
Thank you once again for choosing WasteManaged.
Warm Regards, Team@WasteManaged
Excellent Service
I contacted some companies for waste management as I will soon be opening my own tattoo studio. Despite working in the industry for some time I haven't managed a shop before. Waste Managed contacted me swiftly and the adviser, Brett, was great. He discussed options and and processes clearly which helped me make my decisions. I am very pleased with the outcome and the service I have received.
June 10, 2026
Unprompted review
Reply from Waste Managed
Dear Gary,
Thank you for sharing your experience with WasteManaged. We are delighted to hear that you found our team helpful as you prepare to open your tattoo studio. It's fantastic to know that Brett was able to assist you effectively by providing clear guidance and discussing all available options. We truly appreciate your positive feedback and are glad to have been of service to you.
If you have any further questions or require additional assistance in the future, please do not hesitate to reach out to us. We look forward to the opportunity to support your business ventures and provide you with top-notch waste management solutions.
Warm regards, Team@WasteManaged
Tom was extremely patient and took the…
Tom was extremely patient and took the time to explain everything clearly. He answered all of my questions and addressed every concern I had regarding the waste management services. He made sure I understood all of the available options and helped me choose the solution that was best suited to my circumstances. Excellent customer service throughout the whole process. Thank you, Tom!
June 10, 2026
Unprompted review
Reply from Waste Managed
Dear Adriele,
Thank you for taking the time to share your positive experience with Tom. We are delighted to hear that he provided you with excellent customer service, patiently explained all the aspects of our waste management solutions, and helped you choose the best option for your circumstances. We will be sure to pass on your kind words to Tom.
If you have any further questions or require assistance in the future, please do not hesitate to contact us.
Warm Regards, Team@WasteManaged
Really helpful service provided me with…
Really helpful service provided me with the right options and gave good insight into what was required. Thanks Jonathan !
June 9, 2026
Reply from Waste Managed
Dear Andrew,
Thank you for your kind words and positive feedback about WasteManaged. We are thrilled to hear that you found our service helpful and that Jonathan was able to provide you with the right options and valuable insights.
Our team works hard to ensure that our customers receive the assistance they need, and we are delighted to know that we were able to meet your expectations. If you have any further questions or require additional support in the future, please do not hesitate to reach out to us.
Thank you for choosing WasteManaged.
Warm regards, Team@WasteManaged
Jonathon very helpful
Jonathon very helpful - for a first time business contract hire for us - it was made easy!
June 9, 2026
Reply from Waste Managed
Dear Jennie,
Thank you for taking the time to share your experience with us. We are delighted to hear that Jonathon was able to assist you effectively with your first time business contract hire, making the process easy for you. Providing exceptional service is always our top priority, and we are pleased that you found our service helpful.
If you have any further questions or need assistance in the future, please do not hesitate to contact us.
Warm regards, Team@WasteManaged
Professional
I had a great experience. Ray Miah was very helpful, professional, and friendly. The service was fast and everything went smoothly. I really appreciate the support and highly recommend them!
June 9, 2026
Reply from Waste Managed
Dear Vadim,
Thank you for taking the time to share your positive experience with WasteManaged. We are delighted to hear that Ray provided you with helpful, professional, and friendly service. It is fantastic to know that everything went smoothly and the support you received was greatly appreciated.
Your recommendation means a lot to us and we truly value your feedback. If you ever need assistance in the future, please do not hesitate to reach out.
Thank you once again for choosing WasteManaged.
Warm regards, Team@WasteManaged
Very very good
June 9, 2026
Reply from Waste Managed
Dear Dishant,
We greatly appreciate your positive feedback on WasteManaged. It is always rewarding to hear from satisfied customers like yourself. Thank you for taking the time to share your experience with us.
Should you have any further feedback or inquiries, please feel free to reach out to us. We are here to assist you in any way we can.
Thank you once again for your kind words.
Warm regards, Team@WasteManaged
AVOID
Time and time again appalling service .
Have to chase up time and time again and customer communications diabolical
Stay well away
June 9, 2026
Unprompted review
Reply from Waste Managed
Dear Melissa,
Thank you for your review. We take these reviews seriously and want to get this resolved for you and your business. We will be in contact with you to discuss.
Kind regards, Team@WasteManaged
Reply from Waste Managed
Thank you for your kind words about WasteManaged. We are pleased to hear that you found it helpful and appreciate your positive feedback.
Should you have any questions or require further assistance, please do not hesitate to contact us.
Warm regards, Team@WasteManaged
Reply from Waste Managed
Dear Andrew,
Thank you for your feedback on WasteManaged. We are delighted to hear that you found dealing with us easy. Providing a seamless experience for our customers is something we strive for, and we are pleased to know that we have met your expectations.
If you have any further feedback or suggestions, please do not hesitate to reach out. We value your opinion and look forward to serving you again in the future.
Warm regards, Team@WasteManaged
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY!
Honestly the worst company I've ever had to deal with! They can never find our account when phoning. They've missed collections which is actually them breaking their contract. My husbands business closed due to the property being sold, provided everything they needed to close the account and they're still harassing us.
If you have a contract with them I wouldnt renew it and go somewhere reliable
June 9, 2026
Unprompted review
Reply from Waste Managed
Dear Connie,
Thank you for taking the time to leave your review. We have requested further information from you in order for us to locate your account. If you could please respond at your earliest convenience so we can assist you further. We look forward to hearing from you.
Best Regards, Team @ WasteManaged
Bret was clear
Bret was clear , precise, knowledgeable and got through the process quickly instead of dragging it out. Very happy
June 8, 2026
Unprompted review
Reply from Waste Managed
Dear Donna,
Thank you for taking the time to share your experience with Waste Managed. We are delighted to hear that Bret provided you with clear, precise and knowledgeable service, expediting the process for you. Your satisfaction is our top priority, and we are pleased to have met your expectations.
We value your feedback and hope to continue providing you with excellent service in the future.
Warm regards, Team@WasteManaged
Reply from Waste Managed
Dear Ibrar,
Thank you for taking the time to share your experience with Waste Managed. We are pleased to hear that you found our service to be easy to use and that the set-up process was quick and seamless.
We strive to provide efficient and convenient solutions for waste management, and we are glad to see that reflected in your feedback. If you have any further comments or suggestions, please do not hesitate to reach out to us.
Thank you again for choosing Waste Managed.
Warm regards, Team@WasteManaged
Tom is a delight to deal with
Tom is a delight to deal with. Super friendly and professional!
June 8, 2026
Unprompted review
Reply from Waste Managed
Dear Rebecca,
Thank you for your kind words about Tom and WasteManaged. We take pride in providing a professional and friendly service to all our customers. Your feedback is greatly appreciated and we look forward to assisting you with any future waste management needs.
Warm regards, Team@WasteManaged
Very helpful and fast 😌
June 8, 2026
Unprompted review
Reply from Waste Managed
Dear Shahzeb,
Thank you for your kind words. We are delighted to hear that you found our WasteManaged team very helpful and fast. We work hard to provide efficient solutions to our customers, and are thrilled to know that we were able to meet your expectations.
If you have any questions or need further assistance, please do not hesitate to contact us. We appreciate your feedback and look forward to serving you again in the future.
Warm regards, Team@WasteManaged
Not a good experience at all
Not a good experience at all. Ordered a new bin and got delivery but there is a lock on bin for which I didn’t get any notification or communication to unlock. Chat option in app is also not helpful at all..
May 27, 2026
Reply from Waste Managed
Dear Kashmala,
Thank you for your review. We take these reviews seriously and want to get this resolved for you and your business. We will be in contact with you to discuss.
Kind regards, Team@WasteManaged
Kieran was knowledgable and helpful
Kieran was knowledgable and helpful. He was easy to deal with and sorted all of our requirements.
June 8, 2026
Reply from Waste Managed
Dear Katrina,
Thank you for taking the time to share your experience with Waste Managed. We are delighted to hear that Kieran provided knowledgeable and helpful assistance in addressing all your requirements. Customer satisfaction is our top priority, and we are pleased to know that Kieran's professionalism made your interactions with us seamless.
If you have any further inquiries or need assistance in the future, please do not hesitate to reach out. We are here to help.
Warm regards, Team@WasteManaged
Lovely rep
The rep was very friendly, patient and went through the term.s of the contract very clearly.
June 7, 2026
Reply from Waste Managed
Dear Hayley,
Thank you for taking the time to share your experience with Waste Managed. We are delighted to hear that our representative was able to assist you in a friendly and patient manner, and that the terms of the contract were explained clearly to you.
At Waste Managed, we strive to provide excellent customer service, and your feedback is greatly appreciated. We aim to make the process of waste management as smooth and straightforward as possible for our clients.
If you have any further questions or require additional assistance, please do not hesitate to contact us. We value your business and look forward to serving you again in the future.
Warm regards, Team@WasteManaged
Really helpful and informative
Really helpful and informative. Honest aswell
June 6, 2026
Unprompted review
Reply from Waste Managed
Dear Benedelle,
Thank you for taking the time to share your experience with Waste Managed. We're delighted to hear that you found our content helpful, informative, and honest. Your feedback is greatly appreciated and will motivate us to continue providing valuable resources for our customers.
If you have any further comments or suggestions, please don't hesitate to reach out. We are always here to assist you.
Warm regards, Team@WasteManaged
Awful company takes money freezes…
Awful company takes money freezes account and out of three months I’ve had one collection
AVOID AVOID AVOID
June 6, 2026
Unprompted review
Reply from Waste Managed
Dear John,
Thank you for taking the time to leave your review. We have requested further information from you in order for us to locate your account. If you could please respond at your earliest convenience so we can assist you further. We look forward to hearing from you.
Best Regards, Team @ WasteManaged
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