Waste Removal USAReviews 

1,217
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 179 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach from representatives. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially with prompt delivery and pickup. However, some customers also noted issues with delivery scheduling, with dumpsters arriving late or not being picked up as expected. A few other people also felt that pricing could be misleading due to surcharges for extra weight or incorrect information provided by sales staff regarding dumpster size.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising specific team members for their... See more

Service

Consumers find service to be positive, with many reviewers highlighting the promptness, courtesy, and ease of... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and efficiency... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and timely... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers finding the pricing fair, competitive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

For starters they probably have some of the most competitive prices around and Amber is simply the greatest all around (congrats on promotion) Mr. Jackson is the male version of Amber he's easy to wor... See more

Company replied

Rated 5 out of 5 stars

Waste Removal USA is redefining this industry. The level of care that their account executives take to ensure a smooth process is amazing. Currently working on a home remodel I had the pleasure of w... See more

Company replied

Rated 5 out of 5 stars

Amber was such a huge help with getting me a rental delivered to job site and was able to do that within 24 hours. Thank you so much for making sure we can got our canister in a timely manner. Very th... See more

Company replied

Rated 5 out of 5 stars

The office management was courteous and it was easy to schedule a dumpster when needed. Delivery was on time and pick-up also on stated day. It would help if the truck driver would actually call ahea... See more

Company replied


Company details

  1. Waste Management Service
  2. Construction Equipment Supplier
  3. Equipment Supplier

About Waste Removal USA

Written by the company


At Waste Removal USA our focus is you. We feel that by doing this you can focus on receiving the best customer service possible. This model has allowed us to rent thousands of dumpsters and roll-off containers to happy customers just like you. We can have your dumpster delivered and picked up on your schedule so you can finish your project on time. Why chance something with the rest when you can deal with the best!

Dumpster Types

Residential
Construction
Yard Waste
Concrete
Roofing

Waste Removal USA offers roll-off dumpsters that make any residential & commercial renovation, cleaning, and demolition jobs easy. We make it fast and simple to rent a roll-off dumpster for your home or business for any size project. Dumpsters can be delivered the same or the next day if needed. Waste Removal USA offers service in many parts of the United States, so make sure to check our local service areas.

Dumpster Sizes

10 Yard
15 Yard
20 Yard
30 Yard
40 Yard

When you call one of our specialists, they will take the time to listen to your needs and help guide you to the right container for your job. Our goal is to ensure a pleasant experience from beginning to end. As a result, we also have longer rental periods so you do not have to rush to get your project completed. Many of our weekend warriors choose us to provide a dumpster for their project and they feel more comfortable knowing that we are putting them first.

Some common jobs for dumpster rentals include, but are not limited to, basement/garage cleanup, tree debris, driveway replacement, roof replacement, flooring replacement, pool building, fencing, retaining walls, home renovations, and new construction.

Regardless of how small or large your project is, we are here to help. We have multiple dumpster sizes available to rent. Give us a call or get a quote online today – our team of customer service specialists are standing by to serve you!

Waste Removal USA

Written by the company

Customer-First Dumpster Rentals
We provide temporary dumpster rentals across the United States for commercial and residential waste removal projects. Our team delivers roll-off dumpsters the same day and the next day for construction clean up, home clutter clean up, and other types of trash removal projects. We offer dumpster rentals in a variety of sizes to fit your specific needs. Whether you need a large dumpster to keep your construction site clean or you just need a small dumpster rental for spring cleaning, we've got you covered. When you rent a dumpster from Waste Removal USA, you get professional service, fast delivery, and the most affordable rental rates on the market.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,217)

152 reviews in the last 12 months

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Rated 5 out of 5 stars

Great team over at Waste Removal USA

Great team over at Waste Removal USA. There have a significant amount of resources. 28

August 17, 2025
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Reply from Waste Removal USA

Hi! Thank you so much for your 5-star review and for recognizing our team! We truly appreciate the opportunity to earn your business. If you have questions or need any assistance with your roll-off dumpster, please do not hesitate to reach out, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

Super nice people and had me what I need the next morning.

I called and got my answers quickly with no hassle. Once we figured out what size I needed they had it delivered ht e next morning. I would recommend.

August 12, 2025
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Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a fantastic, 5-star review for our team! We are so glad to learn that you felt fully satisfied with the dumpster rental services you received from Waste Removal USA. We truly appreciate your recommendation and for the opportunity to earn your business. - WRUSA Team

Rated 5 out of 5 stars

Jeffery

Jeffery, Aubrey, and everyone I came across was very helpful and responsive, and got my dumpster to me the next morning!

August 13, 2025
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Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a fantastic, 5-star review based on your experience with our team at Waste Removal USA! We are so glad to know that you felt you received helpful and responsive customer service. We appreciate the opportunity to earn your business, and if you have any questions, please do not hesitate to contact us. - WRUSA Team

Rated 5 out of 5 stars

Kay was fantastic and helped us with…

Kay was fantastic and helped us with exactly what we needed!

August 12, 2025
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Reply from Waste Removal USA

Hi! Thank you so much for taking the time to leave a fantastic review based on your positive experience with Kay! We are so glad to know that we were able to help you get the right dumpster rental for your specific project needs. If you have questions or require assistance, please know that Kay or one of our team members is just a phone call away. - WRUSA Team

Rated 5 out of 5 stars

Made ordering and scheduling drop off…

Made ordering and scheduling drop off and pick up an ease. Great customer service and communication.

August 4, 2025
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Reply from Waste Removal USA

Hi! Thank you so much for taking the time to leave a fantastic, 5-star review! Reviews like yours mean a lot to our team, as we pride ourselves on providing top-notch customer service. We are glad to know you felt ordering and dumpster drop-off were easy with Waste Removal USA. We appreciate the opportunity to earn your business, and please do not hesitate to contact us if you require assistance. - WRUSA Team

Rated 5 out of 5 stars

Ken’s demo,

You guys make easy. Great job

August 4, 2025
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Reply from Waste Removal USA

Ken - thank you for your wonderful, 5-star review! We are so glad to know that you felt your dumpster rental experience was easy with Waste Removal USA. If you have questions or need further assistance, please know that we are always standing by, ready to help. - WRUSA Team

Rated 5 out of 5 stars

They assisted with my needs

They assisted with my needs. Nice people to talk to

August 7, 2025
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Reply from Waste Removal USA

Hi! Thank you so much for taking the time to leave a 5-star review! We are so glad to know that you had a great dumpster rental experience with our team at Waste Removal USA. If you have additional questions or need any assistance, please know that one of our team members is just a phone call away. - WRUSA Team

Rated 5 out of 5 stars

Jackson was amazing and made things…

Jackson was amazing and made things happen for us. Carina was quick with answering all questions. Great JOB!!!!!!

August 6, 2025
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Reply from Waste Removal USA

Hi! Thank you for taking the time to leave an excellent review based on your experience with our team at Waste Removal USA! We are so glad that you felt you had a 5-star dumpster rental experience and that all of your questions were answered. If you need anything at all, please do not hesitate to reach out, and we will be more than happy to assist you. - WRUSA Team

Rated 5 out of 5 stars

Will was great to work with

Will was great to work with. Very helpful, got back up with me if I needed more time to get some information.

July 31, 2025
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Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a fantastic, 5-star review based on your positive experience with Will! We are glad to know that you loved your dumpster rental experience with Waste Removal USA. We appreciate the opportunity to earn your business, and if you have any questions or require assistance, please do not hesitate to reach out to Will or one of our associates, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

Very polite

Very polite, and punctual

July 24, 2025
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Reply from Waste Removal USA

Natalia - thank you for your 5-star review! We are so glad that you loved the service you received from our team at Waste Removal USA. We appreciate the opportunity to earn your business, and please reach out if you have questions about your roll-off rental. - WRUSA Team

Rated 5 out of 5 stars

Jeffrey was great to arrange a dumpster…

Jeffrey was great to arrange a dumpster for our needs. Quick response and very agreeable thank you.
Adelaide

July 31, 2025
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Reply from Waste Removal USA

Adelaide - thank you for taking the time to leave a wonderful, 5-star review for Jeffrey! We are so glad that we were able to help you find the right dumpster for your specific project needs. If you have questions or need assistance, please know that Jeffrey or one of our team members is just a phone call away. - WRUSA Team

Rated 4 out of 5 stars

The company was great but the…

The company was great but the requirement that I register personal information with an third party identification company including photo id, photo with center view and left and right profiles, ETC., --all extremely intrusive and ripe for identity theft. I cancelled my order because of it. Don't know who was being scammed--me or the company hooked into requiring it for services.

July 29, 2025
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Reply from Waste Removal USA

Jennifer - We apologize for any inconvenience this has caused you, as the dumpster was delivered despite instructions to cancel. As a result, we have issued a full refund, and the dumpster has now been removed from your property as of 7/31/25.

We are glad to know that you appreciate the customer service you received from Amber, and we appreciate the feedback you have provided us, as we are always striving to provide the best experience possible to our customers.

- WRUSA Team

Rated 5 out of 5 stars

Excellent Service!

The driver called and communicated about arrival time and then showed up and went above and beyond by helping me clear out some items that were in the way of where the dumpster ultimately needed to be placed.

July 29, 2025
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Reply from Waste Removal USA

Hi, Craig - thank you for taking the time to leave a 5-star review for our team! We are so glad to know that you had a great dumpster delivery experience, and we appreciate the opportunity to earn your business. If you need further assistance or have any questions, please do not hesitate to call. - WRUSA Team

Rated 5 out of 5 stars

Tim was wonderful helping me with…

Tim was wonderful helping me with getting the right dumpster. He is very knowledgeable and I feel relieved now that I can finally get rid of 40 yrs of stuff

Thank u Tim

July 29, 2025
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Reply from Waste Removal USA

Hi! Thank you for your 5-star review based on your great experience with Tim! We are so glad to know that we were able to help you find the right dumpster for your specific project needs. If you have any questions or need assistance, please know that Tim or one of our team members is just a phone call away. - WRUSA Team

Rated 5 out of 5 stars

Easy ordering process and container…

Easy ordering process and container came on time.

July 28, 2025
Waste Removal USA logo

Reply from Waste Removal USA

Kevin - thank you for taking the time to leave a 5-star review for our team! We are so glad you felt the dumpster rental process was easy with Waste Removal USA. If you have any questions or need further assistance, please do not hesitate to reach out. - WRUSA Team

Rated 5 out of 5 stars

Heather...Waste Removal USA

So far, the representative assisting me with what I contacted the company for to help me discard refuse and/or garbage not being picked up by the contracted affiliate (Meridian), has done magnificently. Her name is Heather and she was a fantastic professional representative for your company. Thank you, Heather.

July 28, 2025
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Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a fantastic, 5-star review based on your positive experience with Heather! We are so glad to know that you felt completely satisfied with the dumpster rental service you received from our team at Waste Removal USA. We appreciate the opportunity to earn your business, and if you have any questions, please do not hesitate to contact Heather or one of our team members, and we will be more than happy to assist you. - WRUSA Team

Rated 5 out of 5 stars

Great service!

Great service!

July 15, 2025
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Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a 5-star review for our team! We appreciate the opportunity to earn your business, and please reach out if you have any questions or require assistance with your roll-off rental. - WRUSA Team

Rated 5 out of 5 stars

Great company to work with

Great company to work with

July 18, 2025
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a wonderful, 5-star review for our team! We appreciate the opportunity to earn your business, and if you need assistance or have questions about your dumpster rental, please do not wait to reach out. - WRUSA Team

Rated 5 out of 5 stars
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you for your 5-star review! We appreciate the opportunity to earn your business, and please contact us if you have questions or require assistance with your roll-off dumpster rental. - WRUSA Team

Rated 2 out of 5 stars

Additional fuel surcharge added that…

Additional fuel surcharge added that was not included in original estimate. Estimate should include all expected fees.

July 23, 2025
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Reply from Waste Removal USA

Hi Jason, thanks so much for your feedback. Our Manager of Customer Experience gave you a call and followed up by email to better understand what happened. We always aim to communicate clearly and go above and beyond for our customers, and we would really appreciate the chance to hear back from you. When you have a moment, please reach out—we want to make sure you feel fully supported, and we're doing everything in our power to take care of your needs. - WRUSA Team

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