Purchased a Breitling Navitimer from Adam, quick response to all questions and posted for next day delivery, item as described, highly recommended
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Excellent service from watch buyers uk. Dave was brilliant at keeping us informed about the progress of our purchase. There was a few small issues completely out with their control that they rectified... See more
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My recent experience with Watch Buyers UK has been excellent on all fronts. I was kept updated by email throughout the whole process and was very impressed with their knowledge and their polite and h... See more
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I ordered an omega ploprof. The team at watch buyers were easy to deal with and transparent about the delivery lead time, they were also extremely accommodating in arranging shipping to me outside the... See more
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Company details
Information provided by various external sources
We buy and sell luxury watches at competitive prices backed by people who care about service.
Contact info
14 The Marlands Shopping Centre, SO14 7SJ, Southampton
- 02380639355
- enquiries@watchbuyers.co.uk
- watchbuyers.co.uk
5.0
Excellent
359 reviews
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This company invites their customers to review, whether positive or negative
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Excellent service and communication
December 14, 2018
Unprompted review
Reply from Watch Buyers UK
Good Afternoon,
Thank you for your review and kind comments.
We are delighted that you chose Watch Buyers to source your new timepiece!
If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email.
Kindest Regards from everyone at Watch Buyers
Reply from Watch Buyers UK
Good Afternoon,
Thank you for your review and kind comments.
We are delighted that you chose Watch Buyers to source your new timepiece!
If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email.
Kindest Regards from everyone at Watch Buyers
Great watches at fantastic prices
November 23, 2018
Unprompted review
Reply from Watch Buyers UK
Good Afternoon,
Thank you for your review and kind comments.
We are delighted that you chose Watch Buyers to source your new timepiece!
If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email.
Kindest Regards from everyone at Watch Buyers
Beware!!! Do not trust what they say!
Bought an Audemars Piguet watch with self winding movement in May 2018 from them. It was advertised as New/Unworn and the seller said it will have full 2 Year Factory warranty.
Soon I noticed that the watch would stop over night despite the fact that it was worn all day and should have up to 40 hours reserve.
It was sent to Audemars Piguet for repair under warranty. Low and behold the warranty had expired long ago as the watch was originally sold in April 2013!!!
Had the watch not been sent to Audemars, I would have never found out.
To summarize: Watch Buyer deceivingly sold a watch as New and Unworn that was previously sold and forged the Warranty documents with a May 2018 date!!!
November 19, 2018
Unprompted review
Reply from Watch Buyers UK
Dear Mr Tichauer.
You did indeed buy an unworn, but old stock, watch from us that we sold for a Jeweller in Italy. It has never been worn though had been in stock for a few years since he stopped selling Audemars Piguet. The watch has not been listed on AP's website for some years. This was reflected in the 58% discount the watch was sold for off what was the RRP of £17500. The jeweller had a blank paper and was under the impression he could sell as new. We did check when you told us and it seems that AP registered the stock, he had left, when they ceased being a seller.
At this point we offered you a full refund including your $311 import duty. You declined this and asked for compensation to pay for the service at AP and for your inconvenience. We negotiated a contribution, that we agreed we would share with the jeweller, of $2700. The service was $1400 and $1300 extra discount. The AP service came with a further 2 year warranty.
You accepted this.
When the deal was closed this would have meant that you would have paid 70% off RRP and would have a 2 year warranty from AP.
Since then you have made 2 chargebacks from your credit card company meaning we had the money, that you paid, taken from our bank account.
We asked you to re-pay the funds but you have been delaying in doing this for 3 months now.
We then found out that you had picked up the Watch from AP, and not told us, so that now you have the watch and the money.
We have asked you nicely to pay the invoice or return the watch and you have refused.
We have taken legal advice from within the locality of where you are based and it seems that in US law you are a thief. We have informed you of our instruction to a legal firm in the USA and they have been very helpful in explaining how US law is on our side and we look forward to the safe return of what is our watch as title can only pass on receipt of full payment.
Only now you leave us a 1 star review.
Excellent service, at a great price.
I found the watch I was after on Watch Buyers UK, at well under the usual retail price, but was a bit concerned, as if something seems to good to be true, it probably is, but I checked the reviews, and was happy that if it went wrong my credit card company would help.
I need not have worried. My brand new watch, with new guarantee card, arrived well ahead of the advertised time, with no hidden extra charges.
Communication was excellent, and I paid about 20% less than the recommended retail price, even though some retailers were out of stock and the watch was “unavailable.” Highly recommended.
November 11, 2018
Unprompted review
Reply from Watch Buyers UK
Good Afternoon,
Thank you for your review and kind comments.
We are delighted that you chose Watch Buyers to source your new timepiece!
If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email.
Kindest Regards from everyone at Watch Buyers
The experience was very good
The experience was very good, they initially sent the watch with the wrong box and papers but very quickly sorted things out and I had the right ones swapped over in a couple of days, would have been nicer if they’d sent me a little gift to say sorry. Otherwise all good and very satisfied with the watch.
November 9, 2018
Unprompted review
Reply from Watch Buyers UK
Good Afternoon,
Thank you for your review and kind comments.
We are delighted that you chose Watch Buyers to source your new timepiece!
Apologies again for the mix up with the box and papers but I am glad we rectified this quickly for you.
If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email.
Kindest Regards from everyone at Watch Buyers
Would definitely recommend.
November 9, 2018
Unprompted review
Reply from Watch Buyers UK
Good Afternoon,
Thank you for your review and kind comments.
We are delighted that you chose Watch Buyers to source your new timepiece!
If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email.
Kindest Regards from everyone at Watch Buyers
Excellent service and very fair price
Excellent service and very fair price, watch dispatched quickly and professionally, I would highly recommend this company.
November 3, 2018
Unprompted review
Reply from Watch Buyers UK
Good Afternoon,
Thank you for your review and kind comments.
We are delighted that you chose Watch Buyers to source your new timepiece!
If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email.
Kindest Regards from everyone at Watch Buyers
Straiight forward got what I expected
October 20, 2018
Unprompted review
Reply from Watch Buyers UK
Good Afternoon,
Thank you for your review and kind comments.
We are delighted that you chose Watch Buyers to source your new timepiece!
If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email.
Kindest Regards from everyone at Watch Buyers
Excellent service
Looked at many watch companies online before buying I asked several questions watch buyers answered quickly politely and professionaly the service before during and after my purchase has been excellent and as soon as I have saved for my next watch I will be going straight back to watch buyers
October 9, 2018
Unprompted review
Reply from Watch Buyers UK
Good Afternoon,
Thank you for your review and kind comments.
We are delighted that you chose Watch Buyers to source your new timepiece!
If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email.
Kindest Regards from everyone at Watch Buyers
Advertised a watch they did not have…
Advertised a watch they did not have available.
October 8, 2018
Unprompted review
Reply from Watch Buyers UK
Dear Sir
You bought a discounted watch which was marked as available to order on the listing.
Manufacturers leave models available online when discontinued in case dealers have lots of stock left to sell. Because we get discount and in turn you do we cannot and do not know what has been discontinued sometimes until we go to order the model. Sadly on this occasion the model was sold out though as shown here is still a current model. https://www.tagheuer.com/en-gb/watches/tag-heuer-carrera-calibre-7-twin-time-automatic-watch-41-mm-war2010-fc6266
This is an inherent risk when buying on the grey market to save money. We are sorry we could not supply you.
first class customer service
first class customer service. well looked after by watch buyers UK. have no reservations about recommending watch buyers to friends and family. or to anyone looking to purchase a new watch.
October 8, 2018
Unprompted review
Reply from Watch Buyers UK
Good Afternoon,
Thank you for your review and kind comments.
We are delighted that you chose Watch Buyers to source your new timepiece!
If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email.
Kindest Regards from everyone at Watch Buyers
Fantastic service & great price
Fantastic service & great price, would highly recommend
September 27, 2018
Unprompted review
Reply from Watch Buyers UK
Good Afternoon,
Thank you for your review and kind comments.
We are delighted that you chose Watch Buyers to source your new timepiece!
If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email.
Kindest Regards from everyone at Watch Buyers
No hesitation in recommending
Watch Buyers delivered my watch much quicker than indicated on their site. Really pleased with the watch, not to mention the price I paid for it. They were always quick to respond to any queries.
September 27, 2018
Unprompted review
Reply from Watch Buyers UK
Good Afternoon,
Thank you for your review and kind comments.
We are delighted that you chose Watch Buyers to source your new timepiece!
If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email.
Kindest Regards from everyone at Watch Buyers
Fast shipping and great item .
September 26, 2018
Unprompted review
Reply from Watch Buyers UK
Good Afternoon,
Thank you for your review and kind comments.
We are delighted that you chose Watch Buyers to source your new timepiece!
If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email.
Kindest Regards from everyone at Watch Buyers
I needed my watch quickly and watch…
I needed my watch quickly and watch buyers’ staff were extremely helpful and swiftly secured the watch I required for a very competitive price and I received it earlier than requested. I would not hesistate to recommend them and will use them again in the future.
September 21, 2018
Unprompted review
Reply from Watch Buyers UK
Good Afternoon,
Thank you for your review and kind comments.
We are delighted that you chose Watch Buyers to source your new timepiece!
If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email.
Kindest Regards from everyone at Watch Buyers
Go to place for buying a watch online
Great communication. Incredible watch in pristine condition. My go to place to buy a watch online. AAA+++
September 18, 2018
Unprompted review
Reply from Watch Buyers UK
Good Morning,
Thank you for your review and kind comments.
We are delighted that you chose Watch Buyers to source your new timepiece!
If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email.
Kindest Regards from everyone at Watch Buyers
Great company with excellent customer…
Great company with excellent customer service, was worried if I’d get my watch in time for my holidays, they went the extra mile to keep me up to date with delivery and for the watch with plenty of time to spare
September 13, 2018
Unprompted review
Reply from Watch Buyers UK
Good Morning,
Thank you for your review and kind comments.
We are delighted that you chose Watch Buyers to source your new timepiece!
If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email.
Kindest Regards from everyone at Watch Buyers
Excellent communication, great service
Excellent communication- the watch I was seeking was purchased whilst I was faffing around but they quickly sourced another and kept me in the loop on communication the whole time. Great work
September 10, 2018
Unprompted review
Reply from Watch Buyers UK
Good Afternoon,
Thank you for your review and kind comments.
We are delighted that you chose Watch Buyers to source your new timepiece!
If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email.
Kindest Regards from everyone at Watch Buyers
top class company
top class company, great watch and fantastic sevice !
September 4, 2018
Unprompted review
Reply from Watch Buyers UK
Good Morning,
Thank you for your review and kind comments.
We are delighted that you chose Watch Buyers to source your new timepiece!
If we can be of any further assistance, now, or in the future, please do not hesitate to contact us via telephone, or email.
Kindest Regards from everyone at Watch Buyers
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