WatchCollectors.co.uk Reviews 104

Have bought several watches from Watch Collectors UK over the last few years. And a diamond ring. Always a flawless experience. Wholesome, principled, experienced and honest family-run business. Always gave me great advice and actually saved me from making a bad decision when I was on my quest to buy a diamond ring (I was completely clueless until I talked to these guys… had I not, I would likely have been massively ripped off elsewhere).

Will never buy from anyone else. 100% would recommend. If you’re buying a classic timepiece, or in the market for anything related… why risk going anywhere else when you know Watch Collectors UK will never do you wrong. Thanks again guys

Thought I was walking into just another high end watch shop in London.
But was surprised

So nice easy deal with honourable

I met whole family
We done our business seamlessly

If you want a Rolex or that type watch
Try here first as you probably won’t go any where else
My next watch purchase will be from here

I would happily recommend my friends and family to buy a watch from Watch Collectors UK. Walking into their showroom feels immediately different from the usual experience: relaxed, unhurried, and clearly run by people who genuinely love what they do.
As a family business they bring a warmth and personal touch that's hard to find at this level. The collection is beautifully curated without any of the pressure or pretension you might expect in certain boutiques.
The knowledge is there when you want it, the space to think is there when you need it, and the whole experience feels like it's been designed around the collector rather than the sale. I particularly liked finding out a bit about how the company was founded and the story behind their original name.
If you're serious about watches and want to deal with people who are equally serious — but without any of the stuffiness — this is exactly the place.

No response to my query. Very unprofessional.

Dealing remotely with such a high value item was concerning but the guys at Watch Collectors were amazing talking me through the process, putting me at ease.

Excellent fast, efficient and safe process
Thank you

I've just bought a stunning Omega Constellation from Marla. It is absolutely as described and was a very fair price for the excellent condition, warranty and the service provided. Marla sent additional photos and a video to me and answered all my queries in a timely manner. Marla was extremely helpful as was David. David was also very informative regarding the workings of watches. I would have no hesitation in recommending this company and should I be looking for a watch in the future I would definitely check them out first.

Brilliant.
Super comms., fast, efficient, helpful, polite.
Fast delivery.
Super watch.
VERY impressed!

Purchasing a high-value watch is an understandably daunting experience, filled with concerns about authenticity, condition, and value. My recent experience with Watch Collectors, however, transformed this typically nerve-wracking process into a journey of comfort and trust.

What initially drew me in was their robust online presence – a plethora of positive Google reviews, fair pricing that struck the perfect balance between value and authenticity, an impressive Trustpilot rating, and engaging social media interactions. But it was their direct communication that truly set them apart. Responsive, attentive, and never making you feel like any question was too trivial, they exuded professionalism and care from the very first interaction.

The showroom in Mayfair is a tranquil haven, away from the hustle yet within the charm of the area, creating an atmosphere that's both calming and exclusive. Upon arrival, the sense of professionalism deepens, with a warm welcome and a seamless setup showcasing the watches of interest, all without a hint of pressure or rush.

Their approach to presenting the watches and accompanying documents is meticulous, answering all potential questions through their detailed walkthroughs. The team's passion for their collection is palpable, each watch carrying its own story, eagerly shared with customers. They even indulged my curiosity by showcasing timepieces well beyond my budget, allowing me the joy of trying on a dream watch.

Walking out of the shop, my excitement was twofold: thrilled with the beautiful watch now in my possession and appreciative of the wealth of knowledge imparted by the team. My experience at Watch Collectors was more than just a transaction; it was a memorable journey into the world of luxury watches, made exceptional by a team that genuinely cares about their craft and their customers. Highly recommended for anyone looking to make their watch purchase an experience to remember.

David was very patient as I tried on multiple watches, multiple times 🙂. Bought a Cartier and sold a JLC.

I was staying in London so decided to vist a number of AD (Authorised dealer) Rolex shops near Oxford street and Mayfair. The watch I wanted wasnt available. I was very fortunate to find Watch collectors on line. And quickly found the watch I wanted. I made an offer by email. And received a prompt reply and acceptance of my offer for the watch for sale on their website. I wanted to view the watch in person. And I was invited the following day to their Mayfair office just a few minutes from Bond street tube station. I was made welcome by David who produced the watch. And he gave me a friendly and indepth history of the watch. It was everything I expected from the pictures and information on the watch collectors web site. Including the competitive price. After an inspection of the watch. I was very happy to complete the purchase. I can honestly recommend this professional and established retailer for a secure and safe purchase. Thank you.

I wanted to sell a vintage Rolex but had no real idea how to go about it. Watch Collectors could not have been better to deal with.
Maria was as helpful and pleasant as possible, and the whole transaction was super-smooth, quick and easy from filling in the initial online form to receiving payment in my account.

Would definitely recommend this company to anyone with watch-related business!

I recently sold my patek watch to Watch Collectors. I dealt with Marla and her father.
Absolutely brilliant experience, very honest and professional people who were a pleasure to deal with .
I would highly recommend them without reservation
Steve from Yorkshire

I bought a beautiful Rolex platinum Rolex from Watch Collectors.What a great experience!Very customer friendly and excellent service.A very trustworthy seller,highly recommended and 5 stars!

I intended to purchase a Rolex with Adam of Watch Collectors UK. I was going to travel to their location in London to pick it up but needed to wait for my passport renewal. To secure the watch, I told Adam I would leave him a deposit in good faith confirming I would be purchasing the timepiece. Unfortunately, 2 weeks before I was scheduled to go, my only brother passed away in a car accident. As you can imagine it has left myself and my family devastated. I told Adam what had happened and that I was in no mental state to travel to London or purchase anything that is supposed to bring me joy due to the passing of my brother - it just wouldnt be right. Adam understood and sent his condolences, at the same time agreeing to issue a full refund to me of the deposit I had left with them. Verbatim Adam's text is as follows "Hi Ethan, I have spoken with my colleagues and we can issue you a full of the deposit you put down as we would not want to keep it." Adam asked me for my banking information which I provided. After a few days, I asked for the status of the refund and Adam informed me that they could no longer issue me the refund because it was all of a sudden against company policies. I then asked if they would issue a refund for 50% of the deposit amount which I thought was very fair - only to hear they refuse to do so. I strongly believe this is not the way to do business especially when there are uncontrollable circumstances involved.

At the end of the day, Adam and Watch Collectors UK have no morals and do not do the right thing by their potential customers. Very Very Disappointed.

I filled in all details of the watch I want to sell, with photos, and instead of a valuation which I what was promised, merely got an email asking what I wanted for it and no further response.

Bought a JLC watch from watchcollectors the whole experience was 1st class the customer service was on another level nothing was to much.
Would and have highly recommended them to friends and colleagues.

I have just sold my watch through watch collectors,I was very unsure as what to do or where to begin.
I dealt with a superb lady called Marla,she explained everything and made the postage and transaction very easy .She is wonderful to deal with and extremely professional,I would definitely use them again!
Thanks Marla your a super star .

Fantastic service provided by the team i met at their store in Mayfair. Would definitely recommend and will return in the future for my next watch.

Very positive experience dealing with WatchCollectors, from early contact to delivery of my watch they were very friendly, profesional and communicative. I will be using them again in the future.

I dealt with Marla and I have to say it was a very smooth transaction throughout. I bought a day date at a very reasonable price and I am very pleased. Certainly recommend to anyone looking for a correct watch. Proper warranty and good service all round. Thank you
Mark