Bargain prices and easy to order from. I paid £190.70 for my Casio Edifice EFK 100D, the same watch in Blighty cost around £250 on average (if it's available). WatchExclusive also ensured I didn't... See more
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Review summary
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Reviews shaping this summary
This was my very first purchase from WatchExclusive, and I couldn’t be happier with the experience. The Citizen Promaster BN0269-50W arrived brand new, fully sealed, with all original tags and pac... See more
Ordered a casio watch ,the one I wanted was out of stock.so they got in touch gave us some options,waited till was back in stock.Everytime I contacted them they answered straight away kept telling me... See more
Once I made my purchase they sent me an email immediately advising they will need to reach out to their supplier for my watch which would delay the shipment for a week and they gave me the option to w... See more
Company details
Written by the company
Since 2007, WatchExclusive has been built by passionate watch enthusiasts into a trusted online destination for original, high-quality timepieces from well-known watch brands. Our carefully curated portfolio reflects a strong focus on craftsmanship, reliability, and timeless design, ensuring that every watch meets the highest standards of quality and authenticity. Through long-standing personal relationships with manufacturers and official authorized distributors, WatchExclusive guarantees that every watch we offer is 100% authentic and sourced through verified supply chains. This direct access allows us to provide genuine luxury and premium watches at fair, transparent, and competitive prices. Our dedication to authenticity, expert selection, and customer satisfaction has earned WatchExclusive the trust of collectors and everyday watch enthusiasts worldwide.
Contact info
Karpatská 18, 811 05, Bratislava, Slovakia
- +421 911 591 937
- info@watchexclusive.eu
- watchexclusive.eu
4.7
Excellent
800 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 24 hours
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Excellwhat a experience ent service what else can I say…
Excellent service what else can I say from ordering to deliver brilliant brilliant service thanks
March 12, 2026
Shipping was somehow stuck for a couple…
Shipping was somehow stuck for a couple of days, but not the fault of the selles. Good experience overall.
March 11, 2026
Low prices and good communication.
March 10, 2026
Great website but there are some very minor issues.
They are a legit website and they do have great customer service, the only thing Is for me it took a bit long as I received it today on feb 27, having ordered it on Jan 29, but Im pretty sure it came a few days before since I checked the mail box today and my package was there, along with a few other magazines and stuff meaning that it was here a some time ago. The quality and packaging was great as if you’re buying it from an actual store. If your worried about tracking they do send you updates especially a in the first few days after you purchased, like for me they sent me a total of 4 emails regarding its shipping status like when it was in transit and shipped but that last email about its status was February 5th. And the shipping method is non-trackable unfortunately as they told me when I was inquiring about my watch’s location. Either way this website is pretty good, but the wait time could either be a bit long like mine or short like other people have said in their reviews. Otherwise it is a great website with cheap prices. Would buy again.
February 27, 2026
23 days of waiting, the watch still hasn’t arrived.
It has been 23 days since my watch was shipped, and I still have not received it. In response to my inquiries, I keep getting a standard reply stating that nothing can be done because the parcel was sent via untrackable mail.
How is it possible to send an international shipment without a tracking number?
I am still waiting for my purchase and would appreciate a clear explanation of the situation as well as a possible solution.
February 27, 2026
Unprompted review
Reply from WatchExclusive
Thank you for your review. We truly understand your concern and frustration regarding the delivery delay.
Due to the ongoing war in Ukraine, international postal services to the region are significantly limited and unpredictable. Many courier companies currently do not offer delivery to Ukraine at all, or only at extremely high costs. For this reason, your order was sent using one of the few available postal options, which unfortunately does not provide tracking and is subject to extended delivery times.
Once the parcel leaves our warehouse, the delivery process depends entirely on international transit routes and local postal services, which can be heavily affected by the current situation. Delays of several weeks are, regrettably, not uncommon under these circumstances.
That said, if the shipment does not arrive within the maximum delivery timeframe, we kindly ask you to contact our customer support directly so we can find a fair solution, including a replacement or refund if necessary.
We appreciate your patience and understanding during this exceptionally difficult time.
Very responsive and professional
Very responsive and professional. The transaction was seamless and product was delivered on time. Very happy with my purchase. Would definitely use again.
November 19, 2025
Unprompted review
Looks alone will make you look…
Looks alone will make you look twice.great build quality.
January 28, 2026
Casio watch
Ordered a casio watch ,the one I wanted was out of stock.so they got in touch gave us some options,waited till was back in stock.Everytime I contacted them they answered straight away kept telling me what was happening.Watch is lovely well worth the wait ,husband loves it .So excellent service and fast delivery would recommend WatchExclusive to family and friends .
January 20, 2026
great experience
I ordered a new watch from Japan, and I was very happy that shipping from Slovakia to Japan was free, and that I received it in about 20 days, even though it was during the New Year holidays. I also received quick replies to my email inquiries, so I think this store is trustworthy. Thank you very much.
January 12, 2026
Mens Promaster Eco-Drive Green Dial Chronograph Watch
Great price, the best price I could find at the time. The watched arrived very quickly too and before Christmas day. Would d definitely recommend buying a watch from Watch Exclusive.
January 7, 2026
Brilliant service,kept me informed of…
Brilliant service,kept me informed of progress and quick delivery.would highly recommend this company
December 29, 2025
Customer service
Excellent customer service! Rapid shipment in very busy Christmas period. Prompt refund.
December 22, 2025
Fast delivery
Fast delivery, great price and my first bronze watch it’s really well built and chunky . I also love automatic mechanical watches , hate quartz ones
December 18, 2025
Great price
Great price, quick and clear communication, speedy delivery. Very happy!
December 18, 2025
5 * all the way easy to order and…
5 * all the way easy to order and delivery service excellent emails updated when on arrival drom courier.
Would highly recommend
December 10, 2025
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