This was a return visit to look at a seiko spb499-J1 which was on sale and the best price I found and the staff were friendly and helpful as usual making the purchase an enjoyable experience. This wa... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have recently ordered 2 watches from Watcho, it has been delivered next day, I had a question about one of the watch and they replied so quickly and offered to send another paperwork about the watch... See more
Company replied
When I couldn't navigate back to my order after authorising payment, Mala contacted me and we completed the order over the phone. She was friendly,polite and efficient. I was delighted to find that t... See more
Company replied
Superb service from the WATCHO team.... Every purchase I have made from them has been excellent, their customer service and professionalism is second to none and they care about their customers whi... See more
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Company details
About WATCHO Jewellers
Written by the company
We warmly welcome you to a place where friendliness, expertise and deep passion come together.
With over 40 years of experience, we have built a reputation as trusted experts offering a friendly service. Our journey has been shaped by innovation, creativity, and a relentless commitment to excellence. From crafting seamless experiences for our guests to fostering a strong, customer-first team, we pour heart and soul into everything we do.
We believe in going the extra mile. That's why we provide an unmatched extended warranty on many products; ensuring that your treasured collection is protected for years to come and offering you the peace of mind you deserve.
Our Promise: Delivering happiness through personal attention.
You are in trusted hands
Written by the company
- Extended Warranty on most products. Award-winning. 0% Finance. Delivery from next day. Free UK Delivery. Accredited Professional Member.
Contact info
6 George Street, Richmond Upon Thames, TW9 1JY, London, United Kingdom
- +441908983500
- help@watcho.co.uk
- watcho.co.uk
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from WATCHO Jewellers
Thank you so much for your kind feedback.
I’m really pleased to hear the watch arrived quickly and that you’re happy with both the price and the service.
Great price and fast delivery
Great price and fast delivery. Excellent customer service.
April 16, 2026
Reply from WATCHO Jewellers
Thank you so much for your kind feedback.
We’re really pleased to hear you were happy with the price, fast delivery, and customer service. It means a lot to the team.
We appreciate you taking the time to leave a review and hope to see you again soon.
Reply from WATCHO Jewellers
Thanks so much for the great review!
Really glad you were happy with the service and next-day delivery.
Ordering process was simple
Ordering process was simple. Watch arrived on time and in undamaged packaging.
April 20, 2026
Reply from WATCHO Jewellers
Thanks so much for your review!
Really pleased to hear the ordering process was simple and that your watch arrived safely and on time.
Reply from WATCHO Jewellers
Thanks so much for your kind review!
Really glad to hear the transaction was effortless and delivery was quick.
Great information on website very happy…
Great information on website very happy with purchase
April 20, 2026
Reply from WATCHO Jewellers
Thanks for your feedback — really glad you’re happy with the purchase and found the website helpful.
Reply from WATCHO Jewellers
Thanks so much for your great review!
Really pleased you were happy with the communication and the item — we really appreciate the recommendation.
Reply from WATCHO Jewellers
Thanks so much for your kind words — really pleased you’re happy with the service!
We truly appreciate you taking the time to leave a review. #LOVEWATCHO
Watch was ordered late afternoon and…
Watch was ordered late afternoon and arrived next morning .well packaged .Lovely quality
April 17, 2026
Reply from WATCHO Jewellers
Thank you so much for your lovely review — we really appreciate it!
We’re delighted to hear your watch arrived quickly, was well packaged, and that you’re happy with the quality.#LOVEWATCHO
Very happy indeed with Watcho
Very happy indeed with Watcho. Always providing a prompt and great service
April 16, 2026
Reply from WATCHO Jewellers
Thank you so much for your kind review — we really appreciate your feedback!
We’re delighted to hear you’re very happy with WATCHO and our service#LOVEWATCHO
Reply from WATCHO Jewellers
Thank you so much for your kind review!
We’re really pleased to hear you were happy with the quick delivery and the product.#LOVEWATCHO
Reply from WATCHO Jewellers
Thank you so much for your great review!
We’re really pleased to hear you were happy with the fast dispatch and delivery.#LOVEWATCHO
Reply from WATCHO Jewellers
Thank you so much for your kind review!
We’re really pleased to hear you were happy with the quick delivery and excellent service.#LOVEWATCHO
Delivery was very quick
Delivery was very quick, great price. Will be back and 100% recommend.
April 15, 2026
Reply from WATCHO Jewellers
Thank you so much for your wonderful review!
We’re really pleased to hear you were happy with the very quick delivery and great price. It’s also fantastic to know you would recommend us and shop with us again — we truly appreciate it.#LOVEWATCHO
Reply from WATCHO Jewellers
Thank you so much for your kind review!
We’re really pleased to hear you were happy with the great service and fast delivery.#LOVEWATCHO
Responsive customer service
Responsive customer service, and a good curated range of brands. Topped off by killer deals you just can’t get close to elsewhere.
April 8, 2026
Reply from WATCHO Jewellers
Thank you so much for your great review!
We’re really pleased you’re happy with our service and deals.#LOVEWATCHO
The watch arrived in good time…
The watch arrived in good time excellent condition and was even gift wrapped.
April 13, 2026
Reply from WATCHO Jewellers
Thank you for your kind review — we really appreciate your feedback and support!#LOVEWATCHO
Great experience
Great experience, friendly service and a very high level of product knowledge.
Overall I came away with a knew watch at a great price and service.
April 22, 2026
Unprompted review
Reply from WATCHO Jewellers
Thank you for your kind review — we’re really pleased you had a great experience and appreciate your feedback!#LOVEWATCHO
professional Service and super service…
professional Service and super service from the WatchO Team.
April 13, 2026
Reply from WATCHO Jewellers
Thank you for your kind words — we really appreciate your feedback and are glad you’re happy with our service!#LOVEWATCHO
Thoroughly recommend
Excellent price - considerably less than other better known high street retailers. Communication was excellent throughout. Delivery was within two days of order. The watch was supplied with an extended warranty to top the service.
April 7, 2026
Reply from WATCHO Jewellers
Thank you for your great review — we really appreciate your feedback and are glad you’re happy with the price, delivery, and service!#LOVEWATCHO
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