WatchRepair.netReviews 

288
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I cannot believe how impressive the communication and service was. My Tag looks brand new and functions as brand new upon return. I will not send any of my luxury watches anywhere else for repair. The... See more

Rated 5 out of 5 stars

Watch Repair . Net made the process of getting my Rolex Submariner overhauled and bracelet fixed a breeze. I spoke at length with the owner (Jeff Herman) and one of his associates (Mark) before permi... See more

Rated 5 out of 5 stars

SWR brought my old Seamaster back to life. It looks like new and runs perfectly. Took a bit longer than I'd hoped, but Jeff was very helpful and informative. He clearly cares about his customers.

Rated 5 out of 5 stars

After many google searches, and so many days of research looking for a good knowledgable watchmaker. I came upon watchrepair.net with so many good ratings and testimonials. I figured this was... See more

Company details

  1. Watch Repair Service

Written by the company

WatchRepair.net provides complete watch repair services for all major Swiss watch brands. Watch repair overhaul, restoration services, and routine maintenance performed by Certified Watchmakers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

288 reviews

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No history of asking for reviews

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4.6

All reviews

(288)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

WWatchRepair.net met all of my expectations

WatchRepair.net met all of my expectations. I was provided with a secure package to ship my watch in, I was updated with its repair progress, and I am very satisfied with the repair. My watch is like new again and I am very pleased!

April 13, 2023
Unprompted review
Rated 5 out of 5 stars

Rolex Bubbleback Refresh

In 1947, my father purchased his Rolex Bubbleback and then wore it constantly, as a professional forester and as I grew up. Eventually he put it aside and I inherited it upon his death. The watch needed service and I wanted assurance that this heirloom would be properly cared for. After reviewing other testimonials, I decided to trust WatchRepair.net and it was an excellent decision. The shipping, the communication, the service exceeded my expectations. All work was beautifully done and I am looking forward to wearing and enjoying this Rolex for years to come.

April 10, 2023
Unprompted review
Rated 5 out of 5 stars

Rolex Restoration

It has been a true pleasure to work with Marc Imberman at WatchRepair.net to restore my wife's Rolex Ladies Oyster Perpetual Datejust watch.
Every interaction I have had with the staff throughout the process left me feeling that I had made the right choice entrusting them with the restoration. Thank you again Marc and your entire staff, she absolutely loves the way the watch was returned in pristine condition!

February 14, 2023
Unprompted review
Rated 5 out of 5 stars

Want a perfect professional watch repair?

After careful research I decided to entrust my Breitling B1 timepiece to WatchRepair.net for Repair. The watch was completely broken. It would not self wind. It would not manual wind…it just didn’t work! The staff at WatchRepair.net assured me that they could fix any and all issues with my timepiece and indeed they did. The whole process from start to finish was professional in every way. They even provided tracking devices both ways in the shipping process…I knew exactly where my watch was at all times. When I got my watch back I was totally surprised at how well it looked. They polished out 15 years of wear and it looked like the day I bought it. It was in showroom condition not to mention that I’ve had it back now for 10 days and it is keeping perfect time!! I highly recommend WatchRepair.net and I couldn’t be happier…They can do the same for you!!!…William Duncan

April 1, 2023
Unprompted review
Rated 5 out of 5 stars

Sent my rolex to watchrepair.net and…

Sent my rolex to watchrepair.net and got excellent service. The repair and servicing was done in a prompt manner. The watch looked brand new when I got it back and it's keeping perfect time so far. Would certainly use this service again!

April 3, 2023
Unprompted review
Rated 5 out of 5 stars

I was looking for a reputable Rolex repair site

I was looking for a reputable authorized Rolex repair company to overhaul my Rolex Submariner. WatchRepair.net with Jeff at the helm was a perfect fit. All it took was one call to Jeff to convince me his company was the going to care for my prized watch and give it the professional overhaul that it deserved. Jeff listened to my concerns and returned the watch to me in beautiful working order. He also took care of my wife's watch with equal care. Jeff is the real deal and a great find. Highly recommend!

March 26, 2023
Unprompted review
Rated 5 out of 5 stars

I am very satisfied with the servicing…

I am very satisfied with the servicing done by WatchRepair.net on my GMT II Rolex watch. The communication was flawless and all questions were answered quickly by Jeff And Marc. Including in their shipping to their location and returning of the watch was a tracker which worked flawlessly. Highly recommend their service and well pleased with their price and services performed on my watch

March 29, 2023
Unprompted review
Rated 5 out of 5 stars

What a great company

What a great company. They have refurbished two Omega watches for me and they both operate and look like they were brand new. Great communications throughout the process and they have developed a fool proof method of transporting the watch from you to them and especially (with a tracker) from them to you. I have total confidence in WatchRepair.net

March 16, 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommended!

My 20 year old Submariner quit running and I had to find a qualified repair location. I contacted the dealer where we purchased the watch and they informed me that it would be several months before I could expect the watch to be repaired.

I did some additional research and discovered WatchRepair.net. From the very first communication through the final delivery they were outstanding in communicating and organizing the shipping process. My watch was repaired quickly and at a reasonable price.

I would recommend this outfit to anyone with a high end watch that needs to be repaired!

March 23, 2023
Unprompted review
Rated 5 out of 5 stars

I have an Omega Seamaster Professional

I have an Omega Seamaster Professional. The age of the watch is 25 years old. It had never been serviced. The bracelet was falling apart and the clasp was shot. The watch was running slow before the bracelet broke. I saw some great reviews for Jeff and Marc. The watch was fixed with all OEM Omega parts including the bracelet and clasp. The watch got quite a few parts that it needed after 25 years of service. I have to tell you. It's perfect. The watch is running great. I did my research and would certainly recommend Jeff and Marc. Don't be nervous they take the worry out of the repair. They use GPS tracking devices and a Pelican case. You don't get that type of service from a Swiss OEM.

March 14, 2023
Unprompted review
Rated 5 out of 5 stars

Rolex Watch Maintenance/Repair - Quality Work, Fair Price, Faster Turnaround

This was the first time we had our 10 year old His & Hers Rolex DateJust watches maintained. We did lots of research on the process and alternatives of factory service center verses independent shops. After narrowing down the options, we also checked the Rolex Owners Forum and multiple reference sources before making the decision on Watch Repair.net.

I talked with Jeff, the President, who walked me thru the entire process from shipping, estimate, maintenance and repair with factory parts and warranty.

We made our decision and everything went exactly as Jeff had promised, in fact repairs quoted as normally 3 to 4 weeks after approval of the detailed estimate, only took 2 weeks, which made my wife very happy. Also, pricing was below Rolex minimums.

My wife's watch could be described as gently worn and the exterior was often cleaned, so to me, it looked like new when we sent it.

However, my watch had a tougher life because I seldom took it off.. I rode a Harley to work rain or shine, an hour each way. I did lots of work around the house including planting landscape plants, mulching, tree pruning, automotive and motorcycle maintenance, various home repairs, usually with my watch on. It was really in pretty bad shape with lots of scratches, wear marks, especially on the band and grit.

We were very pleased with the like new appearance of my watch when it returned. The craftsman did an excellent job on returning the finish of the case, crystal and band to "like new". Even the major wear marks inside the band we're gone.

We will definitely use WatchRepair.net for any future repairs or maintenance for our Rolex watches and recommend them to others.

March 13, 2023
Unprompted review
Rated 5 out of 5 stars

My late fathers Omega Flight Master

My late fathers Omega Flight Master has been in my care since his passing some 30 years ago, I wanted to get it repaired for some time but honestly didn't know who I could send it to, how much it would cost, or whom to trust. Looking on line I found Watch repair.net read all the reviews and eventually reached out to Jeff and his group. Watch repair sent me a shipping box and all that need to happen to get the process rolling and I sat on it for over a year. I contacted them again a few months back and the sent me another shipping container to ship the watch off and I finally did. A few weeks later I was contacted with a quote to overhaul and replace what was needed, the watch was a daily wear item for my father and its condition reflected that. We agreed to the quote and Jeff gave me a timeline for its return. I received the watch back last week, I couldn't be happier, it has been returned to its original glory! Absolutely stunning! Thanks Watch Repair . Net for giving me the opportunity to as they say "walk in my father's shoes" sporting his iconic time piece!

March 3, 2023
Unprompted review
Rated 5 out of 5 stars

Great watch service!

Great watch service!! Initially read the reviews and decided to use the service. It was as advertised. They completely renovated my Rolex to a new condition. The parts needed were replaced with original Rolex parts and the watch was .completely reconditioned. The protection for the watch during transport was excellent.

February 27, 2023
Unprompted review
Rated 5 out of 5 stars

My new go to place!

I worked with Jeff. Who was professional and very informative throughout the entire time! I was Amazed! At the quality of the workmanship! A+ I will highly recommend ...

February 21, 2023
Unprompted review
Rated 5 out of 5 stars

Rolex service

I recently had my Rolex serviced by Jeff and Marc at WatchRepair.net. I would highly recommend them due to the high standard of work, reasonable prices and excellent handling and tracking processes they have in place. 5 stars.

February 20, 2023
Unprompted review
Rated 5 out of 5 stars

Omega Seamaster overhaul

The folks at watch repair take the utmost precautions and safe passage of your watch. From the initial engagement with them to the finished product they are professional and expert in their field of time pieces. My Time piece is an Omega Seamaster circa 67 Pre-moon watch. It was returned to me in perfect condition. I would recommend them to anyone who may have a timepiece that means so much to the individual who owns it. Kudos!!!! Great job, and service to all at WatchRepair.

February 7, 2023
Unprompted review
Rated 5 out of 5 stars

Great Service!

My Tag Carrera was about 10 years old and due for its second overhaul. I chose watchrepair.net vs sending it to tag directly since it was a little cheaper and seemed faster. I REALLY like the live GPS tracking of my watch being sent back to them and once repaired back to me. They were quick to get me an estimate and completed the repair 2 weeks faster than what they had quoted. Great communication and value. I will use them again when the time arrises. THANKS!!!

April 15, 2022
Unprompted review
Rated 5 out of 5 stars

Was referred to WatchRepair.net

Was referred to WatchRepair.net through a friend for service on my Wittnauer Professional Chronograph. The watch had not been serviced since I bought it in the early 1970's. The process was efficient and the watch was returned in the timeframe promised. The watch looks and runs like the day it was purchased. In today's day and age it is increasingly difficult to find experts to service vintage timepieces. I am highly satisfied with WatchRepair.net and will be passing along the recommendation that I was fortunate enough to get from a friend.

February 1, 2023
Unprompted review
Rated 5 out of 5 stars

Unlike my experiences with Rolex

Unlike my experiences with Rolex, communication was unbelievable the entire process was exactly as advertised. The cost was about the same as Rolex charged me 7 years ago and the work done was more extensive. I have worn this Submariner as my everyday watch for 35 years, and the only time it has been away from me has been to be serviced. This time it was returned in the same condition as the day I bought it. The service and quality of work far surpassed my expectations and I am doing the happy happy joy joy dance. Rolex service center could learn a thing or two from WatchRepair.net and I would not hesitate in recommending WatchRepair.Net. to anyone with a love of timepieces.

January 31, 2023
Unprompted review

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