I cannot believe how impressive the communication and service was. My Tag looks brand new and functions as brand new upon return. I will not send any of my luxury watches anywhere else for repair. The... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Watch Repair . Net made the process of getting my Rolex Submariner overhauled and bracelet fixed a breeze. I spoke at length with the owner (Jeff Herman) and one of his associates (Mark) before permi... See more
SWR brought my old Seamaster back to life. It looks like new and runs perfectly. Took a bit longer than I'd hoped, but Jeff was very helpful and informative. He clearly cares about his customers.
After many google searches, and so many days of research looking for a good knowledgable watchmaker. I came upon watchrepair.net with so many good ratings and testimonials. I figured this was... See more
Company details
Written by the company
WatchRepair.net provides complete watch repair services for all major Swiss watch brands. Watch repair overhaul, restoration services, and routine maintenance performed by Certified Watchmakers.
Contact info
8570 Stirling Road, Suite 102-401, 33024, Hollywood, United States
- 305-381-6343
- support@watchrepair.net
- watchrepair.net
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
WatchNet - The example of Customer Servoce
WatchNet is a company that perfectly meets the highest degree of Customer Service. Their contact before, during and after the the work done was the very best. The cost had no "after" additions; the time estimated for the work was better than quoted by several days. The care of the item worked on was unexpectedly great. A shipping container was provided, no cost, the container was such that the item had minimal chance of damage. The same type container was used for the return of the item. Interestingly the containers held GPS tracking units and the item could be tracked by WatchRepair. In short, there is no hesitancy to work with them the next time it is needed
I recommend Watchrepair.net
I was a little hesitant to send my watch to watch repair, but I am very happy I did.
Jeff and his team did a fabulous job on my watch. It was returned to me in a few weeks and not only did it look brand new ( this watch was purchased in 2005) but the time which had been off by 2 minutes a day, now kept perfect time.
I would definitely use WatchRepair again and recommend them to anyone with a fine watch.
MY 1979 ROLEX MEN'S DATEJUST SILVER &…
MY 1979 ROLEX MEN'S DATEJUST SILVER & GOLD FLUTED BEZEL JUBILEE WAS REPAIRED & RETURNED AS GOOD AS NEW!
AFTER A MIXUP FROM UPS, (NOT WATCH REPAIR), THEIR PRESIDENT JEFF HERMAN, CALLED FROM PARIS TO MAKE SURE I WAS 100% SATISFIED. THIS COMPANY TAKES ITS REPUTATION SERIOUSLY. NOW THAT IS AND EXAMPLE OF CUSTOMER SERVICE & GOING THE EXTRA MILE WE ALL LIKE. THANK YOU JEFF, Y'ALL ARE THE BEST
Feel fortunate to have found WatchRepair.com!
From the outset I found dealing with the professionals at Watch Repair both efficient and pleasant. Their system of contact and confirmation at each step was reassuring. My formerly beautiful Breitling Chrono Cockpit watch had never been serviced for many years of use except for the replacement of a broken watch band to the point that most of its functions were no longer operating and, in fact, the watch had finally ceased to keep time for more than a few hours before giving up the ghost. Truly a deplorable condition to have allowed to evolve. Enter the professionals at Watch Repair. They promised and indeed delivered back to me in a relatively short time a timepiece fully restored to its original luster and beauty! Every function fully operational! Polished to perfection! I could not be any happier with the results of the fine restoration of my timepiece provided by the folks at Watch Repair! Not inexpensive but absolutely worth every penny if you care for your watch whether for its intrinsic, sentimental, heirloom or simply dollar value. I will highly recommend anyone desiring maintenance or repair of their valuable timepiece to contact the folks at WatchRepair.net!
My Rolex Repair
End of November / Beginning of December 2022 I sent my Rolex Submariner off to WatchRepair.net for an overhaul and repair of my mainspring, automatic winding parts and Stem/Set Lever; it came back in perfect condition! It’s a vintage watch of more than 35 years that I wear daily so it needed some real attention. The service was fast, thorough, and my watch performs and looks like new!
Thank you WatchRepair.net for giving me your immediate and prompt attention.
Good service. Would use again.
Emailed for a free estimate of service on my Breitling. Got a call and discussed what I wanted and might need. They were very knowledgeable and up front about the time and cost of the service. Sent in my watch and about 3 weeks later got it back. It is running perfect and all functions have been restored. I am happy with the service and quality of the work. Would definitely use them again.
Great company to deal with great customer support and service
Great company to deal with very straight forward they explain the whole procedure for the repair of my wife’s Rolex watch.
The turn around time was much better than Rolex and also the cost.
I will used them again customer service and support was great.
My submariner experience
I have had my Submariner for 18 years--a gift from my wife for our first Christmas together. WatchRepair gave us great service--they came highly recommended, and did not disappoint--I was very impressed not only with the work and reasonable price, but they also had great customer contact during the entire process. Recommended A+!!!
Rolex overhaul
I sent my Rolex off for an overhaul and it came back in perfect condition! It’s a vintage watch that I wear daily so it needed some attention. The service was fast, thorough, and my watch performs and looks like new!
I trusted WatchRepair.net with my Tag…
I trusted WatchRepair.net with my Tag watch repair. At first I was a little wary of sending my expensive Tag to an online company. There was no need to worry about it at all. The communication was great and was that way all through the process of getting my watch repaired. Jeff and Marc were complete professionals and run their business the way businesses were run in the old days. They care about their customers' needs throughout the whole process. I had my watch back in 3 weeks and it was just like new. They did a complete rebuild of the movement, polished the case and bracelet. It looked better than when it was new. It is keeping time better than when it was new too!!! If I had taken to a dealer, it would have taken months to get it back and it would have cost a lot more money. Thank you, Jeff and Marc, for a great experience and repairing my prized Tag. You can bet if I need any of my other watches repaired, I'll be sending them to you!!!
Satisfied again.Again WatchRepair has serviced my…
Again WatchRepair has serviced my Breitling Chronomat. Their care in its transit and their professionalism in its repair earn them my strong recommendation. Inexpensive - no. Reliable - yes.
Excellent watch repair!
Very happy with the work done by Marc and Watch Repair on my Omega Speedmaster. First, it is getting very hard to find qualified technical repair people to repair any watch. I was worried I would not find someone, until I found Marc. A Speedmaster is a highly technical watch that needs to be serviced by someone who has not only serviced them before, but realizes that care needs to be taken to replace Omega parts properly. My watch looks essentially brand new and runs flawlessly.
I have sent two watches for repair
I have sent two watches for repair, Jeff is always available to answer any questions and the work that is performed is top notch. Watches come back and the look brand new and function flawlessly. I would highly recommend them for repairs on any time piece you might own.
Thank you Jeff & Mark for restoring my…
Thank you Jeff & Mark for restoring my father's watch. The sentimental value of the watch far outweighed the monetary value. I am very pleased & impressed at the outcome. Thank you again, for making it look brand new.
My Omega Sea Master Aqua Terra…
I bought my Omega Sea Master Aqua Terra watch in 2007 overseas. I have not been able to wear it for about 4 years. I found WatchRepair.net while trying to find someone that could help me. Of course when you find what you need, but it's on the internet, you can't help but feel apprehensive about mailing your expensive timepiece. I was reasonably comfortable through the first process of sending photos to let them see what they would be cleaning and tuning. Also I had lost the back of my watch. The gentleman searched and was able to find my same back! I was sent a secure box with a tracker to mail my watch. It was pretty incredible. Once they rec'd my watch, I was given an estimate and paid a deposit so that the process could begin. I was kept updated and I received my watch yesterday by UPS with a tracking device. I am so amazed, grateful and happy with WatchRepair.net, and the professionalism of everyone. I highly recommend them to all who have valuable and dear timepieces that need work, or just a tune up! I can wear my watch again!! Thank you Jeff and Marc!
Repeat Customer and Customer for Life.
Repeat Customer here. I have had WatchRepair.Net service my Breitlings, Omegas, and now my Rolex. I can't say enough good things about the quality and timeliness of the service received. Every time my watches have returned looking brand new. The turnaround time is faster than the manufacturers and the fact that you can get authentic parts for the repairs makes it a no-brainer. I have recommended friends and family and will continue to do so for the foreseeable future. Thanks for everything!
Outstanding service and communication
Outstanding service and communication. My watches (three Omega Seamaster's) when returned looked BEAUTIFUL and are working flawlessly. Highly recommended for watch repair at a fair price. Thanks so much WatchRepair.net
I cannot speak highly enough regarding…
I cannot speak highly enough regarding my recent experience with WatchRepair.Net. I would rate the entire repair project a complete success. Marc Imberman was a true professional. The customer communication as well as the workmanship of the repair were far above the norm. I would not hesitate to recommend this firm to anyone seeking excellent service at a reasonable cost.
Getting my Omega Seamaster watch fixed
Getting my Omega Seamaster watch repaired was very easy with UPS service for delivery, geotracking, and email communications. I highly recommend this service.
Fantastic!!!!!!!!!!
So happy with the service, communication and outcome of the repair of my Tag. It absolutely looks like a brand new watch!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








