WatchRepair.netReviews 

288
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I cannot believe how impressive the communication and service was. My Tag looks brand new and functions as brand new upon return. I will not send any of my luxury watches anywhere else for repair. The... See more

Rated 5 out of 5 stars

Watch Repair . Net made the process of getting my Rolex Submariner overhauled and bracelet fixed a breeze. I spoke at length with the owner (Jeff Herman) and one of his associates (Mark) before permi... See more

Rated 5 out of 5 stars

SWR brought my old Seamaster back to life. It looks like new and runs perfectly. Took a bit longer than I'd hoped, but Jeff was very helpful and informative. He clearly cares about his customers.

Rated 5 out of 5 stars

After many google searches, and so many days of research looking for a good knowledgable watchmaker. I came upon watchrepair.net with so many good ratings and testimonials. I figured this was... See more

Company details

  1. Watch Repair Service

Written by the company

WatchRepair.net provides complete watch repair services for all major Swiss watch brands. Watch repair overhaul, restoration services, and routine maintenance performed by Certified Watchmakers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

288 reviews

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No history of asking for reviews

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4.6

All reviews

(288)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Run In with a Wedge

Jeff and Mark were great to work with. They were able to put my 30 year old Breitling back together after it’s unfortunate run in with my 50 degree gap wedge (don’t ask!). Thanks guys!

October 13, 2022
Unprompted review
Rated 5 out of 5 stars

I would like to thank the Watch repair Team

I would like to thank the Watch repair team for doing a great job to repair, clean and return my Omega Seamaster Planet Ocean watch as brand new. It needed to be cleaned after 17 years of no maintenance at all and I am sure it will run great for the next 17 years.
I can highly recommend this team, easy, reliable and efficient.

October 1, 2022
Unprompted review
Rated 5 out of 5 stars

Seamless & Crystal Clear...

From beginning to end, Jeff & Marc have made the experience seamless and crystal clear. All the while, communicating as a business professional should. Their actions, communication and workmanship instill confidence when shipping a timepiece of this caliber to a stranger. Without a doubt, I would recommend this team Bar None! My watch looks amazing and thanks a million for your care. TB

September 15, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing Experience The Reviews Are Real

My entire experience from talking to Jeff, secure shipping (both ways), the repair, and the amazing restoration of my Rolex was absolutely incredible. I have a three Rolex watches and I will be a repeat customer. I highly recommend WatchRepair.net

October 4, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service!

I have used other authorized Omega watch repair companies in the past and I must say, none came even close to the the level that I received from Watch Repair.net.
They are the best by far!
Their communication and repair service is unparalleled.
They are the only Omega service/repair I will ever consider to use in the future.
Many thanks to Jeff Herman and his team.

September 12, 2022
Unprompted review
Rated 5 out of 5 stars

Always exceptional service

I have been using Watch Repair/service my Breitling Cosmonaute for 15+ years. Turn around and cost or servicing is a fraction of what Breitling changes. ALWAYS received white glove service, without ever having a single issue. I have turned several of my friends onto Watch Repair and they have received the same exceptional experience.

September 8, 2022
Unprompted review
Rated 5 out of 5 stars

After having my vintage Rolex…

After having my vintage Rolex Submariner serviced locally with damaging results I discovered WatchRepair.net online and after reading the very positive testimonials decided to give them a try. The mailing to and from is seamless and totally secure. Communications with Marc and Jeff were always prompt, professional and accurate. I received my watch recently and was astonished on It’s Like New appearance. Also, the accuracy of the time keeping is as good as when it was new 50yrs ago. Thanks WatchRepair.net for a job well done.

August 23, 2022
Unprompted review
Rated 5 out of 5 stars

Breitling Chronomat 44 GMT

My Breitling Chronomat 44 GMT had stopped autowinding and was making a grinding noise as if the winding weight were loose or broken. Upon return, the watch is functioning perfectly and keeping excellent time. Turnaround was a little better than most at less than 2 months (a previous service took over 3 months) and it was also polished and detailed so that it looks new. I've very happy with the service and would definitely use them again.

August 23, 2022
Unprompted review
Rated 5 out of 5 stars

Do Not Wait

Several months ago, I looked at my 32 year old Rolex Submariner and noticed that the Crystal was fogged up. What to do? I almost panicked. I found Watch Repair on the Internet and immediately called. It was a Sunday. First thing Monday, Jeff Hermen called me back. I explained my issue and he said, Whatever you decide to do, do it now. The sooner a tech. can get into the watch the better. Do not let it sit, That answer sold me. He had my watch the next day A few days later he called with with price quote for the repairs. I received the watch back 2 days ago and it is beautiful. They repaired the watch, completely rebuilt the band and the results are startling. Absolutely Beautiful. Anyone who has any reservations, give me a call at 706 284 1620. Scott Prescott

August 13, 2022
Unprompted review
Rated 5 out of 5 stars

I have worked closely with Jeff and…

I have worked closely with Jeff and Marc on repairs and updating several fine watches. WatchRepair.net performs excellent work and the service is impeccable. I have always felt safe sending my time pieces for work, and appreciate the value received.

August 4, 2022
Unprompted review
Rated 5 out of 5 stars

NEW LIFE

My 35 year old Omega Seamaster has been servicedseveral time back in Philadelphia. It recently stopped and I was unable to find a repair facility in Vero Beach until I discovered Watch Repair.net. Easy and eff8cient system to ship my watch for necessary repairs and have it returned looking almost new. Cost was similar to Philly.

August 3, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service and easy to work with.…

Was initially a bit skeptical of WatchRepair.net due to all the funny stuff that goes on with internet, and was concerned that I would never see my watch again. But after reviewing many reviews (which could have been bogus) and seeing no reason for concern, and checking BBB and anything else, I decided to take the chance. I must say that everything was superb, and watch looks like new and am sure will run like new. I could not be more delighted.

August 2, 2022
Unprompted review
Rated 5 out of 5 stars

My 1970-80's Omega quit running in…

My 1970-80's Omega quit running in 2017. I sent it to the factory repair service and they sent it to the factory. It ran until this year. I sent it to them again and they returned it saying it was obsolete and no parts were available. I found watchrepair.net. I sent the watch to them and the next day received a telephone call that they had the electric circuit. They repaired my watch and returned it within four weeks. I am very pleased with everything -- they have performed exactly as they said they would.

July 27, 2022
Unprompted review
Rated 5 out of 5 stars

This is an honest company you can…

This is an honest company you can trust. My Omega Constellation needed repair and cleaning and they did an awesome job. Took care of my bracelet demise and my watch cleaning. They have a great shipping method and when I got my watch back it looked like new!!! From now on I will be their customer for life!!!

July 18, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely the best

Absolutely the best. Very professional and made the process very secure. I could not be more pleased. Rolex said they could not help. Thank you WATCHREPAIRNET

July 16, 2022
Unprompted review
Rated 5 out of 5 stars

Great Choice for Watch Repair and Service

Jeff and Mark are very communicative. I'm impressed with the watch repair pack they provide to mail your watch back to them. I truly felt my watch was safe and secure. The turnaround time was quick. They received my watch on May 23, 2022 and it was back on my wrist on June 13, 2022. Now that's pretty darn great!
When I got my watch back it was a minute or so behind. I reset it and it was still slow. However, the second time I reset the watch it has been keeping time perfectly. I'm hoping that will be the case until it's time for another service. Fingers crossed that won't be for another 5 years.
I would definitely recommend and use WatchRepair.net again. I thought they were reliable and knowledgeable. They have made me a happy customer and I look forward to being a return customer, too.
Thank you for a positive experience:)

July 7, 2022
Unprompted review
Rated 5 out of 5 stars

Vintage Omega

WatchRepair. net provided outstanding service for my Omega watch I have had since the late 1950s. The watch was in serious need of an extensive overhaul, which was done perfectly. Also, they were careful to provide security in the mailing and handling of my vintage watch.

July 7, 2022
Unprompted review

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